The service was quick and efficient
The service was quick and efficient, all staff extremely pleasant, answering all my concerns and explaining wording that I could follow
Estate Planning Solutions is an independent estate planning company based in Macclesfield, Cheshire, specializing in the preparation of Wills, Will Trusts, Lifetime Trusts, and Lasting Power of Attorney (LPA) documentation. With over 20 years of experience in the legal services sector, the company focuses on assisting clients in safeguarding their legacies and ensuring their wishes are accurately reflected in their estate plans. The target market for Estate Planning Solutions includes individuals and families seeking professional support in managing their estate planning needs. By providing personalized consultations, the company aims to understand each client's unique circumstances, enabling them to make informed decisions regarding their wealth distribution and inheritance planning. Through a comprehensive range of services, Estate Planning Solutions seeks to deliver clarity and security for clients and their beneficiaries.
Estate Planning Solutions consistently receives high praise for its exceptional service and knowledgeable staff. Reviewers frequently highlight the team's ability to listen attentively to clients' needs, providing clear and comprehensive advice throughout the estate planning process.
Many customers commend the quick and efficient service, noting that staff members are friendly and supportive, making what can be a daunting task feel manageable. The professionalism and integrity demonstrated by team members, such as Leonie and Andrew McVeigh, are particularly noted, with clients expressing gratitude for the personal attention they received. Overall, the company excels in delivering a positive experience, with no significant complaints surfacing among the reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2026.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 5.0 | 5 |
| Nov 25 | 5.0 | 4 |
| Dec 25 | 5.0 | 2 |
| Jan 26 | 5.0 | 1 |
| Feb 26 | 4.3 | 7 |
| Mar 26 | 4.8 | 6 |
| Apr 26 | 4.7 | 3 |
| May 26 | 4.8 | 8 |
| Jun 26 | 5.0 | 4 |
| Jul 26 | 4.8 | 6 |
| Aug 26 | 5.0 | 6 |
| Sep 26 | 4.5 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“The service was quick and efficient, all staff extremely pleasant, answering all my concerns and explaining wording t...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Legal Services.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +1% | 60 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 1,078 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | −14% | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,000 |
Bottom line: Estate Planning Solutions is #1 of 5 on overall rating in this group.
60 reviews of Estate Planning Solutions. Filter by what matters to you.
2 months ago
The service was quick and efficient, all staff extremely pleasant, answering all my concerns and explaining wording that I could follow
2 months ago
they listen to you to find out what you want .
2 months ago
I cannot speak highly enough of the whole team. From the very first contact, they have gone above and beyond to make what can be a complicated and sometimes daunting process feel straightforward, clea... See more
2 months ago
Excellent service. The team are helpful, knowledgeable and supportive throughout. I would highly recommend EPS to anyone needing advice and support with their wills and LPA's
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The service was quick and efficient, all staff extremely pleasant, answering all my concerns and explaining wording that I could follow
they listen to you to find out what you want .
I cannot speak highly enough of the whole team. From the very first contact, they have gone above and beyond to make what can be a complicated and sometimes daunting process feel straightforward, clear and reassuring. What really stood out was the level of care and attention to detail. Nothing ever felt like too much trouble, and they took the time to explain everything properly, answer every question and make sure we were completely comfortable with each decision. It is rare these days to come across a company where every member of the team genuinely seems to care about getting things right for their clients. The professionalism, knowledge, patience and personal service we received throughout were exceptional. They didn't simply do what was required — they went the extra mile, and on several occasions went well beyond what we expected. That level of service deserves recognition. A huge thank you to everyone involved. We feel that our affairs are now in very safe hands, and I would have absolutely no hesitation in recommending them to anyone looking for professional, trustworthy and genuinely caring estate planning advice. First-class service from a first-class team. Thank you all. Graeme & Claudia
Excellent service. The team are helpful, knowledgeable and supportive throughout. I would highly recommend EPS to anyone needing advice and support with their wills and LPA's
Quite complex changes carried out smoothly with excellent personal communication.
Friendly , honest and reliable. Thank you
Leonie provided me with a great service. She made everything very clear and understandable. She took plenty of time explaining everything to me. I would highly recommend her to anyone.
I cannot recommend Andrew McVeigh highly enough. From the very beginning, he demonstrated the highest level of professionalism, integrity, and genuine care. What really stood out was his ability to explain every stage of the process in such a simple, clear, and easy-to-understand way. He took what could have been an overwhelming experience and made it feel straightforward and manageable. Andrew was incredibly patient, approachable, and always willing to answer every question, no matter how small. He never made me feel rushed and ensured I fully understood each step before moving forward. His communication was exceptional throughout, keeping me informed and giving me complete confidence that I was in safe hands. It is rare to come across someone who combines outstanding expertise with such a personable and supportive approach. Andrew’s attention to detail, honesty, and commitment to delivering the very best service were evident from start to finish. He consistently went above and beyond my expectations, making the entire experience smooth, stress-free, and reassuring . Thank you, Andrew, for your exceptional support, professionalism, and guidance. It has been an absolute pleasure dealing with you, and I would not hesitate to recommend you to anyone looking for someone they can trust completely. You have earned every one of these five stars.
Pleasure to do my Will with them. Very knowledgeable & easy to deal with.
We recently used this estate planning company to prepare our wills, and the whole experience was excellent from start to finish. Everything was explained clearly in a straightforward and professional manner, making what could have been a daunting process feel simple and stress-free.
I recieved excellent advice and a good service in putting my will together
Great personal service, comprehensive information given aat all stages. Very pleased with how everything was handled.
Very Professional, no pressure selling.
Very helpful review and amendment of Wills done through online consultant appointments with excellent knowledge. Good and helpful communication when needed to contact offices by phone.
Phone answered quickly & appointment made to review will. Queries understood & resolutions prompt
Jack was really helpful and corrected previous mistakes in ourwills
The gentleman who visited us at home was friendly and professional. There was no hard sell. He did his best to explain the process in easy to understand terminology. We had to ring a couple of times to ask for clarification of something. The admin staff were able to answer our queries. Expensive but it gives us peace of mind.
friendly team with advice, there are knowlegable and understand the needs.
We were well looked after , everything was explained clearly and simply , could not of asked for more from Heather Higgins , she was 100% on every visit would highly recommend and has worked for several members of our family .
Estate Planning Solutions is an independent estate planning company based in Macclesfield, Cheshire, specializing in the preparation of Wills, Will Trusts, Lifetime Trusts, and Lasting Power of Attorney (LPA) documentation. With over 20 years of experience in the legal services sector, the company focuses on assisting clients in safeguarding their legacies and ensuring their wishes are accurately reflected in their estate plans. The target market for Estate Planning Solutions includes individuals and families seeking professional support in managing their estate planning needs. By providing personalized consultations, the company aims to understand each client's unique circumstances, enabling them to make informed decisions regarding their wealth distribution and inheritance planning. Through a comprehensive range of services, Estate Planning Solutions seeks to deliver clarity and security for clients and their beneficiaries.
This profile hasn't been claimed by the business owner.