
Exodus is a leading bitcoin and cryptocurrency wallet service that enables users to buy, swap, and manage a diverse portfolio of digital assets. Established in 2015, the platform has gained the trust of millions of customers by providing a secure and user-friendly experience for both seasoned crypto investors and newcomers. Exodus supports over 1,000 cryptocurrencies, including major assets like Bitcoin, Ethereum, and USDT, making it a versatile choice for individuals looking to engage in the growing world of digital currencies. The company offers features such as seamless swaps between thousands of assets, direct buying and selling of cryptocurrencies using various payment methods, and staking options that allow users to earn rewards on their holdings. Exodus prioritizes security with advanced measures like device-based passkey protection, as well as compatibility with hardware wallets like Ledger and Trezor. The platform appeals to a wide range of customers, from casual users to dedicated crypto enthusiasts, seeking a reliable and efficient way to manage their crypto investments.
Exodus receives a mix of praise and criticism from users regarding its cryptocurrency wallet services. Many reviewers commend the wallet for its excellent customer support, highlighting the responsiveness and helpfulness of the staff.
Users appreciate the wallet's security features and ease of use, often noting positive experiences with transactions across devices. However, a significant number of complaints arise concerning account security and access issues, with some users reporting scams and unauthorized access to their wallets. Critics express frustration over the lack of two-step verification and poor communication from support during critical situations. Overall, while Exodus is recognized for its strong customer service and user-friendly wallet, concerns about security and account management persist.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 3.8 | 18 |
| Aug 25 | 3.7 | 27 |
| Sep 25 | 4.2 | 15 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Great wallet with amazing support”
“Had Exodus had a two-step verification process in place I would've been notified a strange device was trying to acces...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Crypto Wallets.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 60 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | — | 25 | |
| 1.5 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | — | 62 | |
| 3.4 out of 5 (fair) | 100 out of 100 | — | — | 20 | |
| 5.0 out of 5 (good) | 33 out of 100 | — | — | 6 |
Bottom line: Exodus is #3 of 5 on overall rating in this group.
60 reviews of Exodus. Filter by what matters to you.
No reviews found matching your filters.
Try adjusting your filter settings to see more reviews.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Exodus is a leading bitcoin and cryptocurrency wallet service that enables users to buy, swap, and manage a diverse portfolio of digital assets. Established in 2015, the platform has gained the trust of millions of customers by providing a secure and user-friendly experience for both seasoned crypto investors and newcomers. Exodus supports over 1,000 cryptocurrencies, including major assets like Bitcoin, Ethereum, and USDT, making it a versatile choice for individuals looking to engage in the growing world of digital currencies. The company offers features such as seamless swaps between thousands of assets, direct buying and selling of cryptocurrencies using various payment methods, and staking options that allow users to earn rewards on their holdings. Exodus prioritizes security with advanced measures like device-based passkey protection, as well as compatibility with hardware wallets like Ledger and Trezor. The platform appeals to a wide range of customers, from casual users to dedicated crypto enthusiasts, seeking a reliable and efficient way to manage their crypto investments.
This profile hasn't been claimed by the business owner.