Always find those at Palmers Green…
Always find those at Palmers Green tuition centre are so polite, helpful and friendly. Our grandson says he likes all his tutors and has no complaints!

Explore Learning is a UK-based educational organization that provides personalized tuition services for children aged 4 to 16. The company specializes in subjects such as maths and English, as well as preparation for key examinations like SATs, 11 Plus, and GCSEs. Tuition is offered both online and in physical centers across the country, allowing flexibility for families seeking educational support. The company employs expert tutors who utilize adaptive learning techniques tailored to each child's individual needs. With a focus on building foundational skills and confidence, Explore Learning aims to assist students in achieving academic success throughout their educational journey. Parents looking for reliable tutoring solutions for their children will find a variety of options that cater to different learning styles and requirements.
Explore Learning receives high praise from customers, with many highlighting the positive impact on their children's confidence and enjoyment of learning. Reviewers appreciate the tailored approach to education, noting that sessions are customized to meet individual learning needs, which has led to significant improvements in their children's performance.
The supportive and professional staff, including specific mentions of tutors like Jenna and Molly, contribute to a welcoming environment that encourages students to engage with their studies. However, some parents express concerns about the online interface, suggesting it may not foster continuous guidance effectively. Additionally, a few reviews mention the lack of Sunday sessions and the turnover of tutors as areas for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,001 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.0 | 10 |
| Sep 24 | 4.5 | 35 |
| Oct 24 | 4.7 | 18 |
| Nov 24 | 4.6 | 25 |
| Dec 24 | 4.7 | 25 |
| Jan 25 | 4.5 | 33 |
| Feb 25 | 4.8 | 21 |
| Mar 25 | 4.7 | 41 |
| Apr 25 | 4.4 | 27 |
| May 25 | 4.6 | 46 |
| Jun 25 | 4.5 | 25 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great facility, fantastic support, flexible, learning is tailored to the individuals need and ability”
“Terrible customer service and also some terrible tutors you need to be very selective with who you are given”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.2 out of 5 (good) | +2% | 1,001 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 25 |
Bottom line: Explore Learning is #4 of 5 on overall rating in this group.
500 reviews of Explore Learning. Filter by what matters to you.
Over a year ago
Always find those at Palmers Green tuition centre are so polite, helpful and friendly. Our grandson says he likes all his tutors and has no complaints!
Over a year ago
My experience with the company for my son is very excellent i don't have any problems with them with my son he is very comfortable with the stuff and that makes me very happy ❤️❤️😍😍😍
Over a year ago
Amazing towards the learning of my daughter!!!!
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Always find those at Palmers Green tuition centre are so polite, helpful and friendly. Our grandson says he likes all his tutors and has no complaints!
My son is loving being back at explore learning! My 11 year old like most pre teens likes to moan about going anywhere lol but not once as he moaned or said he doesn't want to go to his tutor session. He comes out after every session beaming. The team their have been fantastic! My son is sen and has medical needs and they have been spot on with everything. We are very happy with how everything is going.
My experience with the company for my son is very excellent i don't have any problems with them with my son he is very comfortable with the stuff and that makes me very happy ❤️❤️😍😍😍
Amazing towards the learning of my daughter!!!!
Kim and Emma at EL Woking were so passionate about supporting my son, going out of their way and above and beyond to accommodate his needs. I can't recommend it highly enough!
Staff are friendly and keep you updated. It’s been difficult having several tutors and at times seems like candidates on job trials.
Having started with them recently, their aim is not to encourage kids to learn and to make it fun with any incentives. It's basically just an extension of school but with the added disappointment of being forced to attend. There is no urge to provide a fun learning environment for the kids, plus some of the staff can be quite condescending and put off the kids with their attitude. Learning is top priority of course but they even lack in that area and it definitely feels like it's just business for them.
Their assessments aren’t very accurate. Enrolled my daughter into their online programme at the start of her Year-5. She had one online class every week. The tutor was supportive and covered the concepts well. I had a 5 min session with the tutor at the end of each class so I could support her as and when needed. They did a reasonable job of covering the content. Unfortunately, my daughter wasn’t able to obtain the score needed for Grammar school. I think their online portal, practice material and assessments require a lot of improvement. Though she did lots of questions for practice, I wasn’t able to see how well she was doing on each topic. They do have some graphs and figures to show how a child is doing but I didn’t find those very useful (they mainly lacked detail). I think the mock tests and practice questions were a bit too easy compared to the real ones and not quite representative of the actual exam. The first time I realised this was when my daughter took a mock exam by another company. This was about two months before the actual exam. After this, I tried my best to assist her myself but she didn’t do too well on the exam. Her score on the actual exam was more closer to what she got on the 3rd party mock test. Although, preparing the for the 11+ exam has helped my daughter improve in year 6, it wasn’t helpful in passing the exam. I get the feeling that their system is designed to keep students into their system until the end. I understand they have a business to run and are in it for profit. However, as an educational business they also have a responsibility to have clear and transparent assessment methods in place so parents can make informed decisions to either step in earlier and help their kids or switch to other tutors if they feel that Explore Learning isn’t working for them.
The platform is user-friendly and curriculum-aligned, but could improve accessibility and assessment tools.
Nice, relaxed environment for kids to learn. Teachers are very supportive.
Amazing staff, excellent teaching! Highly recommend!
Our child has been enrolled in the English and Math classes at Explore Learning in Kingston for over a year. But we had to cancel our membership due to a clash with after-school activities. We brought our child for what was supposed to be the final class last month, only to discover that it was not on the system. Despite providing a confirmation email for the rescheduled class issued by Explore Learning, the staff could not locate this record and were unable to arrange the final class. They attributed the issue to our membership cancellation, which is unfair, especially since the system allowed us to reschedule without any warning. The confirmation email we received only added to our confusion and frustration. The staff promised to escalate the issue to the centre manager, but despite our follow-up emails, we have received no feedback. It has now been a month, and it is deeply disappointing that our concerns remain unaddressed, highlighting a serious lapse in customer service. With so many other online education platforms available, this experience has underscored the disadvantages of Explore Learning. Other platforms offer easy access to customer service via WhatsApp, and students can engage with online resources anytime, anywhere. While the fee for the final class is not significant, we want to express our frustration with the service and the system errors at Explore Learning.
Unfortunately had to join and leave in the first month. The system did not work for us, we had multiple challenges logging in, the sessions time was less than advertised, and content not pitched at the right level following advice from the free trial. What actually was the most disappointing was when we raised these issues to get resolved, we had a response back pretty much saying we were accountable for all. We then made the decision to leave. Proceed with caution, a lot of money to part with and not receiving what was advertised, I’d look into other options. As you can see from the reply accountability lies with us. As I said proceed with caution. The system didn’t work for us and we have reliable internet that enables us to work at home with no problem. No offer to compensate the lost time from either system problems or shortened sessions. Not for us.
Barbora is absolutely fantastic with my son. She is dedicated, diligent & has a great rapport with him which has resulted in fantastic progression.
Explore Learning is truly amazing! My daughter really looks forward to her sessions with her tutor and has improved so much and gained confidence.
Explore Learner is a great place for students learn. They enjoy practising what they learnt at school. It’s wonderful that they include GCSE
They are very attentive and listen to client issues. Always ready and willing to help resolve any problems.
I found that the learning support builds confidence and has taught my son many things he has been improving in his learning so much since he started. Malgorzata Cz.
Explore Learning is a UK-based educational organization that provides personalized tuition services for children aged 4 to 16. The company specializes in subjects such as maths and English, as well as preparation for key examinations like SATs, 11 Plus, and GCSEs. Tuition is offered both online and in physical centers across the country, allowing flexibility for families seeking educational support. The company employs expert tutors who utilize adaptive learning techniques tailored to each child's individual needs. With a focus on building foundational skills and confidence, Explore Learning aims to assist students in achieving academic success throughout their educational journey. Parents looking for reliable tutoring solutions for their children will find a variety of options that cater to different learning styles and requirements.
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