Fandango reviews & trust report

Customers highlight the ease of purchasing mobile tickets, eliminating the worry of losing paper tickets. However, a common complaint is the high convenience fees, which some describe as "ridiculous" and "overpriced," particularly when compared to purchasing directly from theaters. While the service is often reliable, there are mentions of occasional app issues, such as slow loading times and crashes during checkout. Overall, Fandango is seen as a great tool for movie planning, though the added fees can be a significant drawback for some users.