Fresh Thyme Farmers Market is a retail grocery chain dedicated to providing fresh, organic, and locally sourced products. The company offers a wide range of items, including fresh produce, natural and organic groceries, meats, seafood, and health and wellness products. Fresh Thyme aims to create a community-oriented shopping experience that emphasizes health and sustainability.
Targeting health-conscious consumers and families seeking quality food options, Fresh Thyme Farmers Market caters to customers looking for affordable organic products. The company operates multiple locations, making it accessible to a diverse clientele who prioritize fresh ingredients in their daily meals. With a commitment to quality and community, Fresh Thyme continues to serve customers looking for nutritious food choices.
Fresh Thyme Farmers Market has a mixed customer experience.
Fresh Thyme Farmers Market receives mixed feedback from customers, reflecting both positive experiences and notable concerns. Many reviewers appreciate the freshness of the produce and the friendly, helpful staff, with some even comparing it favorably to Whole Foods and Trader Joe's for its reasonable prices and organic offerings.
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However, there are significant complaints regarding product quality, with reports of rotten raspberries and sour yogurt shortly after purchase, raising doubts about the store's commitment to freshness. Additionally, some customers express frustration with staff knowledge, citing misinformation about sales and promotions. Overall, while Fresh Thyme has its loyal fans who enjoy the shopping experience, the issues with product quality and staff awareness detract from its reputation.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Low volume · weighted down
3.4
8
100%
—
● Not enough data
3.4 / 5 overall
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8 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2024.
Last 3 months
1.0
12-month avg
2.0
All-time
3.4
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 24
3.0
1
May 24
—
0
Jun 24
—
0
Jul 24
—
0
Aug 24
—
0
Sep 24
—
0
Oct 24
—
0
Nov 24
1.0
1
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Grocery Stores.
Overall rating and review count for this company and similar companies
Fresh Thyme is to health food as Boeing is to aircrafts. In both cases, go elsewhere if you desire safety. Fresh Thyme's homemade style is < 60% simple carbs, including sugar and corn syrup. They c... See more
My overall first experience was ok. I had a great experience working with Kepa M. Who helped me with purchasing crab legs which were on sale Kepa M. He really is a great team member with great people... See more
Raspberries were rotten within a day of buying them and the yogurt was sour by the time I brought it home! Wth?! With a name like "fresh thyme" this shouldn't be happening! Guess I'm shopping elsewher... See more
Associates are not aware or properly informed about annual sales and are constantly misinforming customers. I had spoken with an associate about how their process works, I then called in to make s... See more
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Fresh Thyme is to health food as Boeing is to aircrafts. In both cases, go elsewhere if you desire safety. Fresh Thyme's homemade style is < 60% simple carbs, including sugar and corn syrup. They carry the Truth in Food frozen dinner. The ingredient listing features "yeast extract," which is happy sounding name for monosodium glutamate. Want healthy groceries? Not sure where you go, but not here.
My overall first experience was ok. I had a great experience working with Kepa M. Who helped me with purchasing crab legs which were on sale Kepa M. He really is a great team member with great people skills and wonderful customer service which you don't find often. He went above and beyond to help us. He needs to be promoted and run that store at Sawmill location in Dublin Ohio. And fire the old meat associate. He has no people skills!
Raspberries were rotten within a day of buying them and the yogurt was sour by the time I brought it home! Wth?! With a name like "fresh thyme" this shouldn't be happening! Guess I'm shopping elsewhere
Associates are not aware or properly informed about annual sales and are constantly misinforming customers. I had spoken with an associate about how their process works, I then called in to make sure what I was told was correct. Came into the store, was told I was misinformed. Asked for a manager, her first words to me were "who did you speak with?" Now who doesn't like someone gas lighting you? As if anyone speaks with someone in the store and writes their name down so you can frame them. So this was what I was told to solve the problem, call back and try again next month. I find Fresh Thyme a very frustrating place to shop. Avoid the area where you can shop for supplements and herbal remedies. It's not worth it.
Why oh why did you close your Lincoln, NE store? I was driving over an hour to do my grocery shopping here. Guarantee fresh produce and tons of "Whole Food" type items at a much more reasonable rate. I came to NE as I lost my home and business when COVID happened and have been shopping at Sprouts for years. Out here in the boonies - I couldn't have been happier to find Fresh Thyme -- then you took it away. The day I drove an hour each way to go there and saw the Going Out Of Business sign was a horrible day and in my opinion a huge loss.
I just love Fresh Thyme! It's a cross between Whole Foods (without the whole paycheck price) and Trader Joe's. You can find lots of organic/natural brands in food; as well in personal healthcare products. The bulk area is excellent; where you can take as much as you want without the plastic packaging you find in other stores. One-stop store!
Fresh Thyme Farmers Market is a retail grocery chain dedicated to providing fresh, organic, and locally sourced products. The company offers a wide range of items, including fresh produce, natural and organic groceries, meats, seafood, and health and wellness products. Fresh Thyme aims to create a community-oriented shopping experience that emphasizes health and sustainability.
Targeting health-conscious consumers and families seeking quality food options, Fresh Thyme Farmers Market caters to customers looking for affordable organic products. The company operates multiple locations, making it accessible to a diverse clientele who prioritize fresh ingredients in their daily meals. With a commitment to quality and community, Fresh Thyme continues to serve customers looking for nutritious food choices.