Canada Pharmacy is a certified online pharmacy that has been providing pharmaceutical services to customers primarily in the USA for over 24 years. As a trusted Canadian pharmacy, it offers a wide range of prescription medications and pet medications at competitive prices. With a commitment to reliability and affordability, the pharmacy has filled millions of prescriptions and has garnered positive feedback, as reflected in its 5-star reviews. Canada Pharmacy aims to ensure a smooth and secure shopping experience with its SSL encrypted transactions and easy-to-use website, catering to the needs of individuals seeking quality medications without the high costs. The company prides itself on exceptional customer service, a 100% secure shopping environment, and a lowest price guarantee, making it a go-to online destination for those in search of affordable Canadian pharmacy prices. Customers can enjoy various benefits such as a $50 referral bonus, limited-time discount offers for new customers, and a comprehensive selection of medications from trusted pharmacies and international suppliers. With a toll-free phone line and fax available 24/7, Canada Pharmacy stands out as a reliable source for affordable prescription and pet medications, serving both individual consumers and healthcare professionals looking for dependable pharmaceutical services.
Canada Pharmacy receives high praise for its customer service, with many reviewers highlighting the helpfulness and responsiveness of the staff, particularly through live chat support. Consumers appreciate the ease of ordering and the quality of products, often noting that their questions are answered promptly and thoroughly.
However, there are notable complaints regarding the ordering process, with some customers finding it confusing and frustrating, especially concerning the limitation of ordering only a three-month supply. Additionally, several reviewers express a desire for more flexible payment options, such as credit card acceptance. Despite these issues, the overall sentiment remains positive, with a significant majority of customers satisfied with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Trustpilot rates this company 4.5, CrowdTrust 4.2. Trustpilot carries the most weight (52% of the score).
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 52% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.2 | 56 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 4.5 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
“Great service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 116 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Canada Pharmacy is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.2).
100 reviews of Canada Pharmacy. Filter by what matters to you.
Over a year ago
Representative was responsive and helpful!
Over a year ago
Problem of missing shipment still not resolved. Agents said that a reissue order was placed, but there is not indication that this has happened,. I seem to be getting a run-around!
Over a year ago
Very helpful and was able to answer my questions right away and even gave helpful suggestions
Quick answers to the questions people ask most.
If you encounter any confusion with your order, our live chat support is available to help resolve issues quickly. For further assistance, you can also contact our customer service team.
Currently, we have limited payment methods and may not accept credit card payments directly. For the most up-to-date information on payment options, please visit our website or contact customer service.
Delivery times can vary depending on your location and the specific medication ordered. Please visit our website or contact us for more information about shipping times.
Our supply limits might vary based on the medication and legal requirements. For specific inquiries about medication quantities and supply duration, please refer to our website or reach out to our customer service.
We offer various shipping options to meet your needs. For faster shipping inquiries and costs, please check our website or contact customer service for detailed information.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Written on CrowdTrust | 4.2 | 56 | 48% | — | ● Low |
Representative was responsive and helpful!
Fast, friendly service.
Problem of missing shipment still not resolved. Agents said that a reissue order was placed, but there is not indication that this has happened,. I seem to be getting a run-around!
Very helpful and was able to answer my questions right away and even gave helpful suggestions
I like the ordering process and prices. Good customer service. Don’t like that they take so long to get here though but overall i have had good experiences. Will continue to order from them
I am a new customer and had a question I needed help with. I got on Chat and Anne answered my question very quickly. I am more than satisfied with my experience with Canada Pharmacy.
just learning about what a great opportunity this is!
Seamless interaction and information provided. A little concerned that would not take credit card.
Great service!
Anne, the service member, appeared to be knowledgeable and attentive . She proactively addressed my concerns, and I am happy so far with this service.
Chat provided my answer easily.
Nice chat service
I had a question about my refills. I spoke to an agent (Jacque). She was very nice and knowledgeable. She put my mind at ease and went above and beyond to make my experience great!
such an excellent team of people working here! best customer service and always so helpful and friendly! Highly recommend!!!
I HAD GREAT EXPERIENCE IN OER TWO YEARS AS CUSTOMER
Live chat was able to help with my order in a matter of minutes got it resolved right away
Very understanding and concerned. Much better experience than I had on my phone call, although it does appear that the phone representative did do all that he could do. Better to see the words writte out than trying to understand an accent.
Canada Pharmacy is a certified online pharmacy that has been providing pharmaceutical services to customers primarily in the USA for over 24 years. As a trusted Canadian pharmacy, it offers a wide range of prescription medications and pet medications at competitive prices. With a commitment to reliability and affordability, the pharmacy has filled millions of prescriptions and has garnered positive feedback, as reflected in its 5-star reviews. Canada Pharmacy aims to ensure a smooth and secure shopping experience with its SSL encrypted transactions and easy-to-use website, catering to the needs of individuals seeking quality medications without the high costs. The company prides itself on exceptional customer service, a 100% secure shopping environment, and a lowest price guarantee, making it a go-to online destination for those in search of affordable Canadian pharmacy prices. Customers can enjoy various benefits such as a $50 referral bonus, limited-time discount offers for new customers, and a comprehensive selection of medications from trusted pharmacies and international suppliers. With a toll-free phone line and fax available 24/7, Canada Pharmacy stands out as a reliable source for affordable prescription and pet medications, serving both individual consumers and healthcare professionals looking for dependable pharmaceutical services.
This profile hasn't been claimed by the business owner.
