Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
Rula receives overwhelmingly positive feedback from its users, with many praising the ease of scheduling appointments and the quality of the therapists. Reviewers highlight the quick registration process and the helpful staff who assist in finding suitable providers, making the experience seamless and efficient.
Customers appreciate the compassionate and professional nature of their therapists, noting significant improvements in their mental health and well-being. However, some users express frustration with billing issues and long wait times to reach customer service, indicating areas for improvement. Despite these concerns, the overall sentiment remains highly favorable, with many feeling grateful for the support they receive through Rula.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.6 | 62 |
| Feb 25 | 4.7 | 212 |
| Mar 25 | 4.6 | 194 |
| Apr 25 | 4.5 | 158 |
| May 25 | 4.7 | 162 |
| Jun 25 | 4.6 | 145 |
| Jul 25 | 4.7 | 67 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Quick registration and input insurance information, appointment made for that same week with a decent selection of pr...”
“I have filed Charges with law enforcement”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hospitals & Clinics.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | +1% | 1,000 |
| 3.9 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 45 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 12 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 10 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | — | 10 |
Bottom line: Rula is #3 of 5 on overall rating in this group. On service, Phoenix Health Tourism Consulting Services Inc. scores higher (5.0 vs 4.5).
1,000 reviews of Rula. Filter by what matters to you.
Over a year ago
My son is connecting with new therapist well and feels comfortable and safe.
Over a year ago
As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental challenges the military can’t train us for.
Over a year ago
Quick registration and input insurance information, appointment made for that same week with a decent selection of providers. Accepted my insurance and got seen with a simple quick and effective proce... See more
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Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They send text message reminders as well as emails. I can sit at my computer and click to join my appointments in just a minute.
My son is connecting with new therapist well and feels comfortable and safe.
As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental challenges the military can’t train us for.
Quick registration and input insurance information, appointment made for that same week with a decent selection of providers. Accepted my insurance and got seen with a simple quick and effective process
They made everything very easy and reliable. And their therapist was the best
My therapist is so wonderful, tentative, professional and just awesome.
I’m very happy I found my therapist through Rula. He listens with compassion, and I truly feel heard and understood. I’m grateful for the ways he’s helped me reframe certain things, and I look forward to continuing our work together.
It’s been great
Scheduling on Rula was super easy. The counselor and psychiatrist practitioner were top notch. I truly can’t believe how fantastic this service is!!!
Using rula is very easy to navigate. Any issues they let you know what to do
It was a terrible experience, and I will not go to therapy with him again.
I heard about this app while searching. The internet, 4 different services for trauma. Therapy, so I left a message and an agent, reached out to me and created my profile. The agent also chose my therapist. I thought that was kind of weird, but I kind of went with it when I met him. It we connected it first, and then they didn't show up for the meeting for the day. They got the time wrong, so I went therapist. Hunting and found a really great 1. I just got done with today i saw 🙌
She was easy to talk to.
Rula has great availability making it easier to access. Very good first impression.
It took forEVER to speak with someone to just update an email. My call was forwarded 8 times before someone could simply update an email so they can contact my parent under the proper email. If you don’t mind waiting an hour then go ahead and give them a chance .
Rula has a great network of providers who care. Our counselor has been incredible to work with and been a big part of helping our marriage thrive.
Peace of mind! It's so great having someone I can speak to about the confusing thoughts I have in my head and the turmoil I experience in my relationship. My therapist is thoughtful, attentive and relatable. I'm beginning to see my behaviors in a different way which is helping me better navigate every day life.
My therapist, Veronica, and I have a good relationship. She explains things about my thoughts and my feelings that I can understand. I always look forward to seeing her. We have done some EDMR exercises. Everything's been rather enjoyable.
I have a great therapist. She and I work well together
Super easy to get and change appointments. Providers have been absolutely fantastic.
Rula is an online platform that connects individuals with licensed mental health experts, offering convenient and affordable therapy services tailored to each user's needs. The platform is designed to facilitate access to mental health care, allowing users to find therapists who are covered by their insurance. With an emphasis on personalized care, Rula provides a streamlined process for patients to receive treatment, ensuring that mental health support is accessible from the comfort of their own homes. Targeting a diverse audience, Rula serves individuals seeking mental health support, including those looking for talk therapy and psychiatric services. Users can expect to engage with professionals who work collaboratively to develop customized treatment plans, addressing various mental health challenges and promoting overall well-being. By focusing on affordability and accessibility, Rula aims to make quality mental health care available to as many people as possible.
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