Garage Equipment Group is an online retailer specializing in a comprehensive range of garage equipment, catering primarily to automotive businesses and individual mechanics. The company offers a variety of products, including tyre changers, wheel balancers, and vehicle lifts, designed to meet the needs of garages of all sizes. All equipment adheres to European and British standards, ensuring quality and safety in compliance with industry regulations. Customers can easily navigate the company's website to explore detailed specifications and features for each product category, facilitating informed purchasing decisions. Garage Equipment Group focuses on providing affordable, high-quality solutions tailored to the automotive sector, with a commitment to sourcing equipment from dedicated manufacturers in China, all bearing the necessary CE and UKCA marks for compliance.
Garage Equipment Group receives mixed feedback from customers, highlighting both commendable service and significant issues. Many reviewers praise the customer service, particularly noting the helpfulness of staff like Andy and Carl, with several expressing satisfaction with the products, such as lifts and parts.
However, a substantial number of complaints focus on the company's reliability, with customers reporting delays in delivery, receiving incorrect items, and experiencing problems with equipment shortly after purchase. Some reviewers describe their experiences as scams, alleging that refunds are not honored and that the owner, Carl, is unresponsive or rude. While some customers have had positive long-term experiences, the negative reviews emphasize a troubling pattern of dissatisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.0 | 17 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 17 most recent reviews.
“Great customer service from Andy”
“You have been Warned Using the option of "make an offer" on ebay, I made an offer, on a full car scissor lift at £22...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.0 out of 5 (fair) | 100 out of 100 | 3.3 out of 5 (fair) | 2.4 out of 5 (poor) | 3.4 out of 5 (fair) | — | 17 |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | — | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 3.9 out of 5 (good) | — | 1,060 |
Bottom line: Garage Equipment Group is #5 of 5 on overall rating in this group. On delivery, 247 Home Rescue scores higher (4.8 vs 2.4).
17 reviews of Garage Equipment Group. Filter by what matters to you.
This company are hard work but to be fair they do replace a lot of broken parts and I finally got an update for my tracking machine so I’m buzzing just be careful of the ones who come out to install they are sub contacted out and aren’t exactly great 👍🏼
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Polarized pattern: few middle ratings. 47% of recent reviews are 4–5★ and 47% are 1–2★.
Garage Equipment Group is an online retailer specializing in a comprehensive range of garage equipment, catering primarily to automotive businesses and individual mechanics. The company offers a variety of products, including tyre changers, wheel balancers, and vehicle lifts, designed to meet the needs of garages of all sizes. All equipment adheres to European and British standards, ensuring quality and safety in compliance with industry regulations. Customers can easily navigate the company's website to explore detailed specifications and features for each product category, facilitating informed purchasing decisions. Garage Equipment Group focuses on providing affordable, high-quality solutions tailored to the automotive sector, with a commitment to sourcing equipment from dedicated manufacturers in China, all bearing the necessary CE and UKCA marks for compliance.
This profile hasn't been claimed by the business owner.
