German TV Company is a telecommunications provider specializing in delivering high-quality television services to consumers in Germany. The company offers a range of products, including cable and satellite television packages, on-demand streaming services, and digital content solutions tailored to meet the diverse viewing preferences of its customers. With a focus on enhancing the entertainment experience, German TV Company ensures access to a wide array of channels and programming options. Targeting both residential and business customers, German TV Company aims to provide reliable and innovative solutions for all television needs. The company is committed to leveraging the latest technology to deliver seamless connectivity and user-friendly interfaces. By prioritizing customer satisfaction and a diverse content library, German TV Company positions itself as a trusted choice within the competitive telecommunications landscape in Germany.
The German TV Company receives mixed feedback from its users, with a notable divide in experiences. Many customers express love for the service, highlighting its ability to connect them with channels throughout Germany and praising the engaging content.
However, a significant number of reviewers report severe issues, including service outages and poor customer support, with some describing their experiences as a scam. Complaints about the lack of functionality and the disappearance of the PlayG app are prevalent, leading to frustration among users who feel abandoned after paying for subscriptions. While some appreciate the quality of regular channels, others find specific favorites unreliable. Overall, the sentiment is mixed, reflecting both satisfaction with the content and deep dissatisfaction with service reliability and support.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.1 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Dec 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 25 | 1.0 | 1 |
| Oct 25 | — | 0 |
| Nov 25 | 1.0 | 1 |
| Dec 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“This was a great tv service but it’s now offline”
“Keine Funktion, kein Support mehr seit Wochen”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Telecommunications.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.1 out of 5 (fair) | 100 out of 100 | 2.7 out of 5 (poor) | 2.6 out of 5 (poor) | 2.2 out of 5 (poor) | — | 60 |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 2.3 out of 5 (poor) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.1 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.3 out of 5 (poor) | 3.6 out of 5 (good) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | 3.5 out of 5 (good) | — | — | 1,060 |
Bottom line: German TV Company is #5 of 5 on overall rating in this group. On value, Maya Mobile scores higher (4.6 vs 2.2).
60 reviews of German TV Company. Filter by what matters to you.
10 months ago
Phenomenal!!! My dad has the remote on lock. The immediate setting enables him to call his friends freely and watch in sync. He's able to tune into channels throughout Germany and he gets his fix of B... See more
Over a year ago
Evil freaks that dont understand how to act like human beings.
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Polarized pattern: few middle ratings. 53% of recent reviews are 4–5★ and 42% are 1–2★.
Phenomenal!!! My dad has the remote on lock. The immediate setting enables him to call his friends freely and watch in sync. He's able to tune into channels throughout Germany and he gets his fix of Bundesliga.
Evil freaks that dont understand how to act like human beings.
Schlechte Unterhaltung
Aufpassen. Ist Betrug. Wenn man nicht zufrieden ist bekommt man sein Geld nicht zurück wie auch der Website angegeben.
Alles super komentiert, da macht jedes Video Spaß anzusehen . Sehr großes Kompliment an Dich mit welcher Hingabe Du alles machst . RESPEKT!!!
Regular channels are great, but my favored channel, Heimatkanal, is lousy. It stops all the time.
This was a great tv service but it’s now offline. Is there any suitable replacement that exists to stream German language show and movies?
Looks like all of us have the same problem. I activated automated payment 2 days before they vanished. Does anybody know if they still charge? I contacted my bank of course, but the company charged with a check payment. Its totally strange.
The PlayG app disappeared today from our Android devices. Are we out of luck or is there another way to view the German TV Company in the U.S.?
We have been trying to download PlayG app on our apple iPad no luck. I watched German TV for few years on my iPad now not able to download new app. Help
To be honest, as a German living in Turkey, I think, they have a serious media license problem, thats why it is off from one second to the other. There is no other logical reason, technical problems dont take so long time, and when you have technical problems, E-Mail support worksm, but their whole homepage is off. I feel very sorry, not just about my payment, but i love this service, and unfortunately I didnt find any comparable service like German TC company. I think, when they return, it will be dfferent name, homepage etc.
Der Service wurde einfach abgeschaltet. Ohne Vorwarnung. Wahrscheinlich pleite. Kurz Kasse gemacht no money back
I called the company, plugged my phone in, and just waited. After 25 minutes, someone picked up, but the gentleman's English was so bad that he neither understood what I was saying nor could express what the problem was or exactly when it was going to be fixed. Waste of time. I downloaded Play G TV from Google Playstore on my phone and am able to watch it, but I don't know what show is on because I can't get the program guide at all and can't go back in time, so what's the use. I wish the company would just say when or if the service is back on LIKE BEFORE or if it is NOT COMING BACK LIKE THAT, SO I CQN CANCEL MY SUBSCRIPTION.
I’m sooooooooo angry! Been trying to call nonstop for 4 days nobody answers ! No service ! We just paid almost $300 in December to renew my yearly subscription and nothing works ! I hope you fix this problem fast !!!!!
Ok, any news here on when that service is supposed to be back?
I understand the problems your are going through. We tried to install the app but we could not even access the Google Play Store from my mother's Android box. It was deactivated. We finally managed to get there, just to be told, you have to log in. Logged in with the registered gmail account. Now it won't let us search for the app, just gives suggestions. I found the app online but I do not want it downloaded to computer. I want it downloaded to my mother's Android box so she can use it from there. With her 82 years, she does not have the computer knowledge to do all this workaround, and not everybody is familiar with an Android box and Google Play.
I tried posting link in Google Playstore search for Play G TV and log in with the germantv info. But I have a question, what do we do on our Samsung TV I cannot locate that app there. Thanks
Very sad to see that German TV is off line. I have had service for 7 years with no major problems. Hoopefully it returns soon. Can anyone explain how to download PlayG app?? I cannot find it in google play store .
Dear customers, we apologize for what happened. We are trying our best to eliminate the consequences of a global outage At the moment, technical support does not have time to process calls, because there are about 100 of them every minute Therefore, at the moment they have temporarily disconnected the line Also, due to the fact that our business is changing location, our websites and mail are not working. Therefore, we do not have time to respond to your messages and write with a great delay. Please be understanding. The company values each client and is ready to help everyone. We continue to work as before. For missed days of services, all customers will receive bonuses in the form of additional days Now specifically to solving problems, if you have Mecool or x96 TV boxes, then in order to continue watching TV you need to download the PlayG application from the Google Play Market. The logo of which we will send you below Also, for all Android smartphones, you can find the PlayG app in the Google Play Store. Won't let me attach links...
German TV Company is a telecommunications provider specializing in delivering high-quality television services to consumers in Germany. The company offers a range of products, including cable and satellite television packages, on-demand streaming services, and digital content solutions tailored to meet the diverse viewing preferences of its customers. With a focus on enhancing the entertainment experience, German TV Company ensures access to a wide array of channels and programming options. Targeting both residential and business customers, German TV Company aims to provide reliable and innovative solutions for all television needs. The company is committed to leveraging the latest technology to deliver seamless connectivity and user-friendly interfaces. By prioritizing customer satisfaction and a diverse content library, German TV Company positions itself as a trusted choice within the competitive telecommunications landscape in Germany.
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