Getflix is a leading provider of Smart DNS and VPN services designed to enhance online streaming experiences for users across the globe. The company allows customers to access over 500 global channels, including popular platforms such as Netflix, Hulu, Amazon, and Vudu. With a focus on user-friendliness, Getflix enables quick setup across various devices without the need for additional software installation.
Targeting consumers who seek to enjoy unrestricted access to entertainment content while ensuring their online privacy, Getflix employs SSL security and 256-bit encryption to safeguard users' internet browsing. The service is particularly appealing to those who wish to stream movies, TV series, and sports events securely and efficiently. With a free trial option, Getflix provides potential customers the opportunity to explore its offerings risk-free.
Getflix receives high praise for its exceptional service and responsive customer support, with many users highlighting the effectiveness of the product over several years. Reviewers frequently commend the promptness and politeness of the support team, noting that issues are typically resolved quickly and efficiently.
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However, a notable concern arises from complaints regarding the trial subscription process, with some customers feeling trapped by difficulties in cancellation and unexpected charges. Despite these negative experiences, the overwhelming sentiment remains positive, as many long-term users express satisfaction with the service's reliability and the quality of support received. Overall, Getflix is seen as a strong choice for those seeking dependable streaming solutions, though potential customers should be cautious about the trial terms.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
60
100%
+0.2
● Low
4.5 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.4▲ 0.2
12-month avg
4.6
All-time
4.5
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
10
Oct 24
3.3
3
Nov 24
5.0
3
Dec 24
5.0
6
Jan 25
4.3
3
Feb 25
5.0
7
Mar 25
4.8
4
Apr 25
—
0
May 25
4.0
8
Jun 25
4.8
5
Jul 25
3.7
3
Aug 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 53 positive reviews
Customer service75%
40 mentions
Fast & efficient57%
30 mentions
Helpful support9%
5 mentions
Reliability8%
4 mentions
“Amazing service and customer service”
On “Customer service” · Aug 2, 2025
Top complaintsof 6 negative reviews
Subscription67%
4 mentions
Customer service50%
3 mentions
Scam33%
2 mentions
Charges33%
2 mentions
“Worst trash that I ever used, I did a trial then they didnt let me cancel, i emailed them isntantly they replied to m...”
On “Subscription” · Jul 13, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
Overall rating and review count for this company and similar companies
No way to cancel the subscription online, that they setup to automatically renew every year without giving you the option to “opt out” of automatic renewal. You have to email support to cancel your subscription so that it doesn’t auto renew. Why? Only reason I can think of is that they hope their customers forget to cancel. If you do realise you forgot to cancel there is no refund. Nice way to treat your customers.
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Getflix is a leading provider of Smart DNS and VPN services designed to enhance online streaming experiences for users across the globe. The company allows customers to access over 500 global channels, including popular platforms such as Netflix, Hulu, Amazon, and Vudu. With a focus on user-friendliness, Getflix enables quick setup across various devices without the need for additional software installation.
Targeting consumers who seek to enjoy unrestricted access to entertainment content while ensuring their online privacy, Getflix employs SSL security and 256-bit encryption to safeguard users' internet browsing. The service is particularly appealing to those who wish to stream movies, TV series, and sports events securely and efficiently. With a free trial option, Getflix provides potential customers the opportunity to explore its offerings risk-free.