Amazing service and customer service
Amazing service and customer service. Works flawlessly.

Getflix is a leading provider of Smart DNS and VPN services designed to enhance online streaming experiences for users across the globe. The company allows customers to access over 500 global channels, including popular platforms such as Netflix, Hulu, Amazon, and Vudu. With a focus on user-friendliness, Getflix enables quick setup across various devices without the need for additional software installation. Targeting consumers who seek to enjoy unrestricted access to entertainment content while ensuring their online privacy, Getflix employs SSL security and 256-bit encryption to safeguard users' internet browsing. The service is particularly appealing to those who wish to stream movies, TV series, and sports events securely and efficiently. With a free trial option, Getflix provides potential customers the opportunity to explore its offerings risk-free.
Getflix receives high praise for its exceptional service and responsive customer support, with many users highlighting the effectiveness of the product over several years. Reviewers frequently commend the promptness and politeness of the support team, noting that issues are typically resolved quickly and efficiently.
However, a notable concern arises from complaints regarding the trial subscription process, with some customers feeling trapped by difficulties in cancellation and unexpected charges. Despite these negative experiences, the overwhelming sentiment remains positive, as many long-term users express satisfaction with the service's reliability and the quality of support received. Overall, Getflix is seen as a strong choice for those seeking dependable streaming solutions, though potential customers should be cautious about the trial terms.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 10 |
| Oct 24 | 3.3 | 3 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 5.0 | 6 |
| Jan 25 | 4.3 | 3 |
| Feb 25 | 5.0 | 7 |
| Mar 25 | 4.8 | 4 |
| Apr 25 | — | 0 |
| May 25 | 4.0 | 8 |
| Jun 25 | 4.8 | 5 |
| Jul 25 | 3.7 | 3 |
| Aug 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Amazing service and customer service”
“Worst trash that I ever used, I did a trial then they didnt let me cancel, i emailed them isntantly they replied to m...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Events & Entertainment.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 3.9 out of 5 (good) | 5.0 out of 5 (good) | −9% | 60 | |
| 4.5 out of 5 (good) | 50 out of 100 | — | — | — | — | 20,156 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | — | — | — | 5,849 | |
| 1.2 out of 5 (poor) | 100 out of 100 | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | 1.0 out of 5 (poor) | — | 1,002 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.6 out of 5 (good) | — | — | 999 |
Bottom line: Getflix is #2 of 5 on overall rating in this group. On value, Dream Car Giveaways scores higher (4.6 vs 3.9).
60 reviews of Getflix. Filter by what matters to you.
Amazing service and customer service. Works flawlessly.
Had problem with connection. Emailed the support team and honestly wasn’t expecting any prompt response. To my surprise, the support team responded quickly, politely and they were helpful. Thank you!
Awesome product, and if anything ever does go wrong the support is second to none.
I’ve been using Getflix for five years and it’s great. Whenever I have any issues tech support always helps me out. Definitely recommend!
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Exceptional service, very helpful and very quick! Solved my problem straight away!
Brilliant customer support and always quick and happy to help. The rare times there is an issue, the team get it resolved within a day or two.
Have been using for a few years and has worked consistently. There are periods when there might be some issues, but the support is there and they try to fix the problem.
Great service. Fast and efficient support. Well designed website with all the information you need to do any configuration necessary. Works as advertised via app and SmartDNS for whole network coverage. Been using it for years with few issues.
Good reliable service, i use it for at least 3 years
I've been using Getflix for 11 years now. Their Smart DNS and VPN services are excellent, and I use them daily. Issues are rare, but when something does come up, their customer service is quick, courteous, and effective. Just recently, one service stopped working due to changes on the service’s end (not Getflix's fault), and Getflix promptly identified the issue, made the fix, and followed up to confirm everything was working again. I'm a happy long-term customer and recommend Getflix to family and friends when appropriate.
Been using Getflix since 2017, in those 8 years I have only needed their help twice, and both times their response was fast (about 1 hr) and solved my problem.
As always, resolutions within a week.
Pretty stable and good value VPN. When there are any issues, the Getflix support is always excellent with a very fast response, further investigation and solutions that, in our experience, have always provided a solution.
Getflix support is always prompt and the instructions for any troubleshooting have been clear. The service is very stable. Thankyou.
Excellent service. Quick response to problems.
Getflix is a leading provider of Smart DNS and VPN services designed to enhance online streaming experiences for users across the globe. The company allows customers to access over 500 global channels, including popular platforms such as Netflix, Hulu, Amazon, and Vudu. With a focus on user-friendliness, Getflix enables quick setup across various devices without the need for additional software installation. Targeting consumers who seek to enjoy unrestricted access to entertainment content while ensuring their online privacy, Getflix employs SSL security and 256-bit encryption to safeguard users' internet browsing. The service is particularly appealing to those who wish to stream movies, TV series, and sports events securely and efficiently. With a free trial option, Getflix provides potential customers the opportunity to explore its offerings risk-free.
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