Globe Car & Truck Rentals is a Montreal-based car rental company offering a diverse fleet of vehicles, including cars, trucks, vans, and electric vehicles (EVs). Catering to both local residents and visitors near YUL Airport, the company provides budget-friendly rental options starting from $27.95 per day. With a commitment to customer satisfaction, Globe Car & Truck Rentals includes features such as free roadside assistance and liability coverage with every reservation. The company focuses on delivering a transparent and efficient rental experience, making it easy for customers to book vehicles for various needs, from everyday transportation to larger moving jobs. Globe Car & Truck Rentals emphasizes its locally-owned status and aims to support the Quebec community through competitive pricing and exceptional service.
Globe Car & Truck Rentals receives mixed feedback from customers, with a significant number expressing dissatisfaction. While some reviewers praise the exceptional service and helpful staff, particularly highlighting agents like Rania for their attentiveness and professionalism, many others report negative experiences.
Common complaints include hidden fees, unexpected charges for damages, and a lack of transparency regarding contracts. Customers also mention long wait times and unprofessional service, particularly during vehicle pickup and return. Despite a few positive remarks about the ease of online booking and vehicle quality, the overall sentiment leans towards frustration and disappointment. Many consumers advise caution when dealing with this company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 69 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.3 | 3 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 69 most recent reviews.
“Service exceptionnel reçu à la succursale Atwater”
“Service catastrophique : - Il n'y avait personne au guichet et j'ai attendu très longtemps avant d'avoir une personne...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.8 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.4 out of 5 (poor) | 1.8 out of 5 (poor) | — | 69 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 998 |
Bottom line: Globe Car & Truck Rentals is #5 of 5 on overall rating in this group. On website & app, GO Rentals New Zealand scores higher (4.7 vs 1.8).
69 reviews of Globe Car & Truck Rentals. Filter by what matters to you.
I booked a last minute reservation for next day use of a cargo van as I was moving given that uhaul messed up my reservation with them. I've come to find out that they have the cheapest rentals even for under 25 age drivers. Now I'm planning a roadtrip using their car rentals as they are the cheapest.
Très satisfaite avec le service. La voiture était disponible même avant l'heure et le ramassage se fait rapidement. La voiture était propre. Aucun problème. Les prix sont plus bas que la concurrance et on peut retourner la voiture même les dimanches avant et apres les heures d'ouverture, ce qui est très pratique.
I rented a cargo van for one day. The vehicule was in very good condition. The prove of my car insurance was not accepted initially but after I handed in a more detailled document I got a remboursement. The staff is very friendly and helpful.
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Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 57% are 1–2★.
Excellent service, l'équipe est très professionnelle! Un grand inventaire est disponible à des prix très accessibles. Je les recommande sans hésiter!!!
Picked up a rental car today and was served by Mathiew! Great professionalism and was very polite and pleasant to deal with! I have done the online check in and it took me less then 5 minutes to get the car! I was amazed at how fast the service was and didn't feel rushed at all! I also had a few questions about the car and Mathiew took the time to explain to me what I needed to know and I was very happy about that! The fact that I've rented a car during F1 weekend I am more then happy with the service I got today and will be a returning customer! Big thanks to Mathiew!
Best service honestly! Fast and reliable! And great prices! Highly recommend
Great service, price and team. I'm very lucky to do business with Globe.
J'ai loué un camion chez Globe pour 3 jours pour faire un déménagement. Le service était super rapide et le personnel de était très amical. Ils ont expliqué clairement le processus de location et ont répondu à toutes mes questions. Le camion que j'ai loué était en excellent état, propre et bien entretenu. Il était également spacieux et a pu contenir toutes mes affaires en un seul voyage. Le processus de retour du camion a été tout aussi facile. Le prix était moins cher qu'ailleurs! ils facturent par jour et non pas par heure! J'y renviendrai certainement!
I recently booked a minivan from Enterprise, but they cancelled on me F! I had no choice but to try this Globe company. I've noticed that there are some negative reviews online from others who have had a bad experience with the same company, but since I was renting for 2 weeks I didn't want to get a bad deal - the savings was over $380! A big deal for me... When I picked up the car, I took pictures of all the panels to protect myself. Strange enough, they encouraged me to do that which gave me a sense of relief. I was given an upgrade to an 8 passenger minivan even though I booked a 7 passenger, it had low miles and smelled new and clean. Again, I did a thorough inspection before taking the car and made sure to document any pre-existing damage (photos!!). This ensured that there were no surprises when it came time to return the vehicle. I filled up with gas and returned... I took pictures again when I parked the car... nothing went wrong and frankly the French girl who served me was pleasant. This got me thinking, people writing reviews on here out of frustration for whatever which kind of explains the low rating. I saved lots $$$ and will check them out next time I need a car.
Globe Car & Truck Rentals is a Montreal-based car rental company offering a diverse fleet of vehicles, including cars, trucks, vans, and electric vehicles (EVs). Catering to both local residents and visitors near YUL Airport, the company provides budget-friendly rental options starting from $27.95 per day. With a commitment to customer satisfaction, Globe Car & Truck Rentals includes features such as free roadside assistance and liability coverage with every reservation. The company focuses on delivering a transparent and efficient rental experience, making it easy for customers to book vehicles for various needs, from everyday transportation to larger moving jobs. Globe Car & Truck Rentals emphasizes its locally-owned status and aims to support the Quebec community through competitive pricing and exceptional service.
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