
Globe Car & Truck Rentals is a Montreal-based car rental company offering a diverse fleet of vehicles, including cars, trucks, vans, and electric vehicles (EVs). Catering to both local residents and visitors near YUL Airport, the company provides budget-friendly rental options starting from $27.95 per day. With a commitment to customer satisfaction, Globe Car & Truck Rentals includes features such as free roadside assistance and liability coverage with every reservation. The company focuses on delivering a transparent and efficient rental experience, making it easy for customers to book vehicles for various needs, from everyday transportation to larger moving jobs. Globe Car & Truck Rentals emphasizes its locally-owned status and aims to support the Quebec community through competitive pricing and exceptional service.
Globe Car & Truck Rentals receives mixed feedback from customers, with a significant number expressing dissatisfaction. While some reviewers praise the exceptional service and helpful staff, particularly highlighting agents like Rania for their attentiveness and professionalism, many others report negative experiences.
Common complaints include hidden fees, unexpected charges for damages, and a lack of transparency regarding contracts. Customers also mention long wait times and unprofessional service, particularly during vehicle pickup and return. Despite a few positive remarks about the ease of online booking and vehicle quality, the overall sentiment leans towards frustration and disappointment. Many consumers advise caution when dealing with this company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 69 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.3 | 3 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 69 most recent reviews.
“Service exceptionnel reçu à la succursale Atwater”
“Service catastrophique : - Il n'y avait personne au guichet et j'ai attendu très longtemps avant d'avoir une personne...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 2.8 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.4 out of 5 (poor) | 1.8 out of 5 (poor) | — | 69 | |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 998 |
Bottom line: Globe Car & Truck Rentals is #5 of 5 on overall rating in this group. On website & app, GO Rentals New Zealand scores higher (4.7 vs 1.8).
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Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 57% are 1–2★.
Globe Car & Truck Rentals is a Montreal-based car rental company offering a diverse fleet of vehicles, including cars, trucks, vans, and electric vehicles (EVs). Catering to both local residents and visitors near YUL Airport, the company provides budget-friendly rental options starting from $27.95 per day. With a commitment to customer satisfaction, Globe Car & Truck Rentals includes features such as free roadside assistance and liability coverage with every reservation. The company focuses on delivering a transparent and efficient rental experience, making it easy for customers to book vehicles for various needs, from everyday transportation to larger moving jobs. Globe Car & Truck Rentals emphasizes its locally-owned status and aims to support the Quebec community through competitive pricing and exceptional service.
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