Globe Car & Truck Rentals is a Montreal-based car rental company offering a diverse fleet of vehicles, including cars, trucks, vans, and electric vehicles (EVs). Catering to both local residents and visitors near YUL Airport, the company provides budget-friendly rental options starting from $27.95 per day. With a commitment to customer satisfaction, Globe Car & Truck Rentals includes features such as free roadside assistance and liability coverage with every reservation. The company focuses on delivering a transparent and efficient rental experience, making it easy for customers to book vehicles for various needs, from everyday transportation to larger moving jobs. Globe Car & Truck Rentals emphasizes its locally-owned status and aims to support the Quebec community through competitive pricing and exceptional service.
Globe Car & Truck Rentals receives mixed feedback from customers, with a significant number expressing dissatisfaction. While some reviewers praise the exceptional service and helpful staff, particularly highlighting agents like Rania for their attentiveness and professionalism, many others report negative experiences.
Common complaints include hidden fees, unexpected charges for damages, and a lack of transparency regarding contracts. Customers also mention long wait times and unprofessional service, particularly during vehicle pickup and return. Despite a few positive remarks about the ease of online booking and vehicle quality, the overall sentiment leans towards frustration and disappointment. Many consumers advise caution when dealing with this company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.8 | 69 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | 1.3 | 3 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 69 most recent reviews.
“Service exceptionnel reçu à la succursale Atwater”
“Service catastrophique : - Il n'y avait personne au guichet et j'ai attendu très longtemps avant d'avoir une personne...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Car Rentals.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 2.8 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 2.4 out of 5 (poor) | 1.8 out of 5 (poor) | — | 69 |
| 3.4 out of 5 (fair) | 100 out of 100 | 3.6 out of 5 (good) | 2.4 out of 5 (poor) | 2.3 out of 5 (poor) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.4 out of 5 (good) | 4.7 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 1,000 | |
| 4.6 out of 5 (good) | 67 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.3 out of 5 (good) | — | 998 |
Bottom line: Globe Car & Truck Rentals is #5 of 5 on overall rating in this group. On website & app, GO Rentals New Zealand scores higher (4.7 vs 1.8).
69 reviews of Globe Car & Truck Rentals. Filter by what matters to you.
Service exceptionnel reçu à la succursale Atwater. L'agent qui m'a reçue a été très courtois et très serviable, en plus d'offrir un service très efficace! Félicitations pour un si bon service! Looking forward to renting a car with Globe again!
Rania was a pleasure to work with, everything was so effortless.. amazing service.. so attentive and polite.
Client de Globe depuis plus de 10 ans. Toujours satisfait à quelques très rares exceptions : Prix, accueil, disponibilité des autos, réservation en ligne facile. On pourrait juste espérer davantage de choix dans les modèles offerts. Customer since more than 10 years ago. Always satisfied with very rare exceptions : Prices, Welcome team, avaibility, easy reservation on line. Just hoping for more choices of cars...
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Polarized pattern: few middle ratings. 43% of recent reviews are 4–5★ and 57% are 1–2★.
Belle expérience le véhicule était en bon état très confortable toutes options La location était facile et l’accueil des agents très professionnel je recommande
Toujours un bon service 🙂
Le processus de réservation en ligne était simple et intuitif. Le choix des véhicules était vaste, avec des options pour tous les budgets et besoins
Récupération de la voiture sans difficulté. Le service est impeccable et très professionnel. La voiture correspond en tout point à notre commande et besoin. Retour facile. Bravo
Nous avons toujours un très bon service !
Toujours sympa et accommodant. De bons prix pour des bonnes véhicules
Clean and recent cars. Very good service with quick response in case of problems. I recommend. Voitures propres et récentes. Très bon service avec une réponse rapide en cas de problème. Je recommande.
Picked up a cargo van for a couple of days and the staff member who helped me was very helpful and got me on my way quickly. I really enjoyed the van and drop off time too was fast. I owed a little extra for going over km's and they emailed a bill so I could get home faster. There was a mixup on the prepaid fuel and they worked with me to resolve it. I've rented a few times here and the price is right and so far no issues.
Très bon service et véhicules disponibles
Friendly staff and clean, reliable vehicles. Great neighbourhood car rental :)
Very great service with good prices.
Bon service et prix intéressant
Best price and nice quality car
Great service 🤗
J’ai une bonne expérience. Belle voiture, très propre. Service de qualité.
Super beau service et personnel très accueillant
Globe Car & Truck Rentals is a Montreal-based car rental company offering a diverse fleet of vehicles, including cars, trucks, vans, and electric vehicles (EVs). Catering to both local residents and visitors near YUL Airport, the company provides budget-friendly rental options starting from $27.95 per day. With a commitment to customer satisfaction, Globe Car & Truck Rentals includes features such as free roadside assistance and liability coverage with every reservation. The company focuses on delivering a transparent and efficient rental experience, making it easy for customers to book vehicles for various needs, from everyday transportation to larger moving jobs. Globe Car & Truck Rentals emphasizes its locally-owned status and aims to support the Quebec community through competitive pricing and exceptional service.
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