Leider wurde der Liefertermin nicht…
Leider wurde der Liefertermin nicht eingehalten, es kam 3-4 Wochen später. Rückfragen wurden schnell beantwortet. Hoffe es funktioniert alles wurde noch nicht installiert.

GroupSumi is a comprehensive review platform that provides consumers with insights into various businesses across multiple countries in Europe. Catering to shoppers from nations such as Belgium, Germany, Spain, and Sweden, the platform allows users to read and write reviews about their experiences with different companies, helping them make informed purchasing decisions. The company targets a diverse audience that includes everyday consumers seeking reliable feedback on products and services, as well as businesses looking to enhance their reputation through customer engagement. By facilitating open dialogues between consumers and businesses, GroupSumi aims to foster transparency and trust in the online shopping experience. The platform is accessible through various country-specific domains, ensuring localized content for its users.
GROUPSUMI receives predominantly positive feedback, with many customers praising the quick delivery times and the quality of the products. Reviewers frequently mention that their orders arrive promptly and are well-packaged, highlighting the efficiency of the service.
However, there are notable complaints regarding customer service and order fulfillment. Some consumers report issues with missing items and lack of communication, particularly when trying to resolve delivery problems. A few customers express frustration over delayed shipments and inadequate responses to their inquiries. Despite these concerns, the overall sentiment remains positive, with many appreciating the competitive pricing and professionalism of the company. Overall, GROUPSUMI is viewed favorably, though improvements in customer service could enhance the experience further.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 1,000 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.7 | 38 |
| Sep 24 | 4.7 | 46 |
| Oct 24 | 4.5 | 48 |
| Nov 24 | 4.6 | 52 |
| Dec 24 | 4.6 | 63 |
| Jan 25 | 4.7 | 35 |
| Feb 25 | 4.8 | 54 |
| Mar 25 | 4.6 | 54 |
| Apr 25 | 4.6 | 66 |
| May 25 | 4.6 | 78 |
| Jun 25 | 4.3 | 74 |
| Jul 25 | 3.6 | 33 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Alles bestens , sofort Versand , Preise top, Service gut”
“Customer service says I have to wait till it’s shipped, reject the package at the door, and let them send it back”
500 reviews of GROUPSUMI. Filter by what matters to you.
Leider wurde der Liefertermin nicht eingehalten, es kam 3-4 Wochen später. Rückfragen wurden schnell beantwortet. Hoffe es funktioniert alles wurde noch nicht installiert.
Alles netjes geregeld!
Excellent service et sérieux
alles suuuper abgewickelt. Werde weiter dort bestellen
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
nada a referir
A peine commandé déjà expédié, livraison super rapide, produit de qualité. Je recommande ce site. Damien.
I bought 2 heating pumps, 2 months ago. Still don’t got it.. I wrote to them on chat and they said they would contact the shipping company, with promise that I would hear from them the day after. Now it’s 2 weeks ago, and I’ve texting them on the chat 5 times, with no answers…
O firma serioasa, personal profesionist. Recomand! Am asteptat 1 luna pana la livrare, dar totul a fost OK. Multumesc Groupsumi!
Muy rápido, buen precio
Good work, dispatched 5 days later after my order, delivered with care and reasonable prices
Ich weiß nicht warum es hier so viele positive Bewertungen für diesen Händler gibt. Ich kann das nicht bestätigen. Ich habe am 21.03.2025 eine Samsung Klimaanlage bestellt 1 Außeneinheit mit einem 2,5kW Innengerät und mit einem 5kW Innengerät. Diese sollte am zwischen 9 und 10 April geliefert werden. Nach diesem Datum fragte ich die Mariona vom Livechat und wo die Anlage bleibt, Sie sagte mir dass das 5kW Innengerät fehlt und noch nicht im Lager eingetroffen ist. 2 Wochen später habe ich eine Teillieferung veranlasst weil das 5kW Innengerät wohl immer noch nicht im Lager eingetroffen wurde. Am 30 April ist wohl das fehlende Gerät eingetroffen und es wird mir von Tag zu Tag versprochen dass es versendet wird. Wir haben heute den 12 Mai und das fehlende Gerät wurde immer noch nicht versendet. Auf Anfragen im Livechat keine Antwort!! Finger weg von diesem Onlinehändler!!
BIEN RAPIDO CORRECTO
Alles super gelaufen ! Gern wieder!
El producto me llegó en 48h y me mandaron seguimiento en todo momento. La bomba de presión es una pasada, de momento funciona correctamente. Es mi primera compra en Groupsumi, y el importe de la compra era alto, son totalmente fiables. Gracias!
Gemakkelijk besteld en vlotte levering binnen opgegeven termijn
GroupSumi is a comprehensive review platform that provides consumers with insights into various businesses across multiple countries in Europe. Catering to shoppers from nations such as Belgium, Germany, Spain, and Sweden, the platform allows users to read and write reviews about their experiences with different companies, helping them make informed purchasing decisions. The company targets a diverse audience that includes everyday consumers seeking reliable feedback on products and services, as well as businesses looking to enhance their reputation through customer engagement. By facilitating open dialogues between consumers and businesses, GroupSumi aims to foster transparency and trust in the online shopping experience. The platform is accessible through various country-specific domains, ensuring localized content for its users.
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