un lujo de web
Una web imprescindible y de referencia para los amantes de los instrumentos.
Guitar Audio is an e-commerce platform specializing in a wide range of musical instruments and accessories for guitar enthusiasts. The company offers over 10,000 different products, including guitar parts, pedals, and apparel, catering to musicians of all skill levels. Their inventory includes well-known brands such as Fender, providing customers with reliable options for tuning pegs, straps, and other essential gear. Targeting hobbyists and professional musicians alike, Guitar Audio aims to meet the diverse needs of its clientele by providing high-quality products at competitive prices. With features such as instant discounts and free shipping on U.S. orders, the company focuses on enhancing the shopping experience for guitar players. Guitar Audio's commitment to customer satisfaction and product variety makes it a trusted resource in the hobbies and crafts category of musical instruments.
Guitar Audio receives overwhelmingly negative feedback from customers, with many expressing frustration over order fulfillment and customer service. A significant number of reviewers report issues such as receiving empty envelopes, unprocessed orders, and a lack of communication from the company.
Complaints highlight that emails and phone calls go unanswered, and some customers have waited months for their products without resolution. Despite these issues, a couple of reviews mention positive experiences, noting quick shipping and satisfaction with purchased items, particularly an electronic drum set. However, these positives are overshadowed by the prevalent dissatisfaction regarding order handling and customer support. Overall, Guitar Audio struggles with reliability and service, leading to a largely negative sentiment among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.8 | 9 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Feb 2024.
| Month | Average | Reviews |
|---|---|---|
| Dec 23 | 1.0 | 1 |
| Jan 24 | — | 0 |
| Feb 24 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
“Nonexistent customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Musical Instruments.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.8 out of 5 (poor) | 67 out of 100 | — | 9 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 25 | |
| 4.7 out of 5 (good) | 100 out of 100 | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 25 |
Bottom line: Guitar Audio is #5 of 5 on overall rating in this group.
9 reviews of Guitar Audio. Filter by what matters to you.
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Guitar Audio is an e-commerce platform specializing in a wide range of musical instruments and accessories for guitar enthusiasts. The company offers over 10,000 different products, including guitar parts, pedals, and apparel, catering to musicians of all skill levels. Their inventory includes well-known brands such as Fender, providing customers with reliable options for tuning pegs, straps, and other essential gear. Targeting hobbyists and professional musicians alike, Guitar Audio aims to meet the diverse needs of its clientele by providing high-quality products at competitive prices. With features such as instant discounts and free shipping on U.S. orders, the company focuses on enhancing the shopping experience for guitar players. Guitar Audio's commitment to customer satisfaction and product variety makes it a trusted resource in the hobbies and crafts category of musical instruments.
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