This company is fantastic
This company is fantastic, very fair pricing and very helpful. Lisa is great and has helped with our payroll for almost 2 years.
Highland Payroll Services is a UK-based payroll support provider, specializing in delivering accurate and compliant payroll solutions tailored to the needs of various organizations. Founded in the Scottish Highlands, the company serves a diverse clientele, including local charities, director-only companies, and small to medium-sized enterprises (SMEs) across the UK. The company offers a range of services that include payroll processing, auto-enrolment for pensions, year-end services, and back office support. Highland Payroll Services ensures that all payroll activities are handled efficiently, with a focus on compliance with HMRC regulations. Their commitment to personalized service allows clients to receive dedicated support from professionals who understand their unique payroll requirements.
Highland Payroll Services receives high praise for its professional and reliable service, with many customers highlighting the helpfulness of staff members like Carl and Lisa. Reviewers appreciate the fair pricing and consistent accuracy in payroll processing, noting that the company has met their needs effectively over the years.
However, there is a significant concern regarding the company's claims of accreditation, with one reviewer labeling it a scam and disputing the legitimacy of their CIPP accreditation. Despite this critical feedback, the overwhelming majority of reviews reflect a positive experience, emphasizing the company's value and professionalism. Overall, Highland Payroll Services is viewed favorably, though potential clients should be aware of the accreditation controversy.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 4.4 | 7 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 2 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“This company is fantastic, very fair pricing and very helpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting & Tax.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | 7 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +111% | 1,000 |
Bottom line: Highland Payroll Services is #2 of 5 on overall rating in this group.
7 reviews of Highland Payroll Services. Filter by what matters to you.
3 months ago
This company is fantastic, very fair pricing and very helpful. Lisa is great and has helped with our payroll for almost 2 years.
3 months ago
Scam company claims on there website they are CIPP(chartered institute of Payrol Personnel) accredited, not true, Danielle Simms did a course but the company Highland Payrol not accredited. I knew due... See more
Over a year ago
I have used Highland Payroll Services for over five years and am happy to recommend their services. Carl and his team are 100% reliable. The service offered is professional, inexpensive and always on... See more
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This company is fantastic, very fair pricing and very helpful. Lisa is great and has helped with our payroll for almost 2 years.
Scam company claims on there website they are CIPP(chartered institute of Payrol Personnel) accredited, not true, Danielle Simms did a course but the company Highland Payrol not accredited. I knew due to her unprofessionalism that the accreditation was fake, I asked for a complaints procedure or who they are regulated by, they said they were not regulated and no complaints procedure, this is a lie they are answerable to HMRC, and they fake claimed they where regulated. They are also showing on Companies house as a dormant company, Writing to HMRC and trading standards asking for a full investigation into this company. This company claims to specialise in, independent solo small businesses, and charity payrol, and the biggest reg flag, they specialise in Payrol for people on SDS care packages,(extremely vulnerable adults). They have dealt with me ruthlessly.........
Worked with Carl and the team for a number of years now. As a small consultancy business, our needs are simple but we've always found HPS to be accurate, knowledgeable, professional and on the ball. A fair price for a good service.
I have used Highland Payroll Services for over five years and am happy to recommend their services. Carl and his team are 100% reliable. The service offered is professional, inexpensive and always on time.
Good value, always delivered payroll well on time each month, very helpful.
Amazing service at the most competitive rates! Carl and the team were super helpful and guided me through the process when I started my new business. Friendly and very professional offering the best value in the market, highly recommended!
Great service and very professional. Highly recommended.
Highland Payroll Services is a UK-based payroll support provider, specializing in delivering accurate and compliant payroll solutions tailored to the needs of various organizations. Founded in the Scottish Highlands, the company serves a diverse clientele, including local charities, director-only companies, and small to medium-sized enterprises (SMEs) across the UK. The company offers a range of services that include payroll processing, auto-enrolment for pensions, year-end services, and back office support. Highland Payroll Services ensures that all payroll activities are handled efficiently, with a focus on compliance with HMRC regulations. Their commitment to personalized service allows clients to receive dedicated support from professionals who understand their unique payroll requirements.
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