Highland Payroll Services is a UK-based payroll support provider, specializing in delivering accurate and compliant payroll solutions tailored to the needs of various organizations. Founded in the Scottish Highlands, the company serves a diverse clientele, including local charities, director-only companies, and small to medium-sized enterprises (SMEs) across the UK. The company offers a range of services that include payroll processing, auto-enrolment for pensions, year-end services, and back office support. Highland Payroll Services ensures that all payroll activities are handled efficiently, with a focus on compliance with HMRC regulations. Their commitment to personalized service allows clients to receive dedicated support from professionals who understand their unique payroll requirements.
Highland Payroll Services receives high praise for its professional and reliable service, with many customers highlighting the helpfulness of staff members like Carl and Lisa. Reviewers appreciate the fair pricing and consistent accuracy in payroll processing, noting that the company has met their needs effectively over the years.
However, there is a significant concern regarding the company's claims of accreditation, with one reviewer labeling it a scam and disputing the legitimacy of their CIPP accreditation. Despite this critical feedback, the overwhelming majority of reviews reflect a positive experience, emphasizing the company's value and professionalism. Overall, Highland Payroll Services is viewed favorably, though potential clients should be aware of the accreditation controversy.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 4.4 | 7 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 2 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 7 most recent reviews.
“This company is fantastic, very fair pricing and very helpful”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting & Tax.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 67 out of 100 | 5.0 out of 5 (good) | — | 7 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | +111% | 1,000 |
Bottom line: Highland Payroll Services is #2 of 5 on overall rating in this group.
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Highland Payroll Services is a UK-based payroll support provider, specializing in delivering accurate and compliant payroll solutions tailored to the needs of various organizations. Founded in the Scottish Highlands, the company serves a diverse clientele, including local charities, director-only companies, and small to medium-sized enterprises (SMEs) across the UK. The company offers a range of services that include payroll processing, auto-enrolment for pensions, year-end services, and back office support. Highland Payroll Services ensures that all payroll activities are handled efficiently, with a focus on compliance with HMRC regulations. Their commitment to personalized service allows clients to receive dedicated support from professionals who understand their unique payroll requirements.
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