Is iD Gaming a legitimate company?
Yes, iD Gaming is a legitimate company with numerous verified customer reviews and an impressive average rating of 4.8 out of 5, reflecting real customer experiences with their products.

iD Gaming is a UK-based company specializing in custom mouse mats, allowing customers to personalize and design their own products. The company offers a diverse selection of sizes and designs, catering to a variety of interests including gaming, anime, sports, nature, and more. Each mouse mat is crafted from high-quality materials to ensure durability and functionality. Targeting gamers, creatives, and anyone seeking unique desk accessories, iD Gaming emphasizes affordability and customer satisfaction. With free shipping on all orders, the company aims to provide an accessible solution for those looking to enhance their workspace or gaming setup with personalized mouse mats. Customers can easily explore options and create bespoke designs that reflect their individual style and preferences.
Reviewers consistently praise iD Gaming for the high quality of their custom mousepads and gaming mats, noting the excellent print quality and fast delivery. Many customers express satisfaction with the ease of the ordering process, highlighting the user-friendly website for uploading designs.
The products are described as beautiful and of great quality, with several users mentioning their durability and ease of cleaning. However, some consumers report issues with customer service, indicating that responses can be slow or unsatisfactory. Additionally, a few reviews mention minor concerns, such as lingering rubber smells from the mats. Overall, the positive feedback significantly outweighs the negatives, making iD Gaming a favored choice for custom gaming accessories.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 160 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 4.3 | 10 |
| Apr 25 | 4.3 | 20 |
| May 25 | 4.2 | 33 |
| Jun 25 | 4.6 | 27 |
| Jul 25 | 4.3 | 33 |
| Aug 25 | 4.6 | 37 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 160 most recent reviews.
“Print quality is excellent and delivery was fast and easy”
“Je ne recommande pas”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Gaming.
| Company | Overall | Legit | Quality | Delivery | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.3 out of 5 (good) | 3.5 out of 5 (good) | — | 160 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.4 out of 5 (good) | 4.8 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.9 out of 5 (good) | 4.6 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | 4.2 out of 5 (good) | 3.7 out of 5 (good) | −1% | 1,000 |
Bottom line: iD Gaming is #3 of 5 on overall rating in this group. On service, Mazuma Mobile scores higher (4.8 vs 3.5).
160 reviews of iD Gaming. Filter by what matters to you.
Over a year ago
Some of the best customer service ever! I went through a link from a wish list trying to buy a mouse pad, but something with the link malfunctioned, so I got the wrong size mouse pad. I wrote an email... See more
Over a year ago
The item arrived quickly and in great condition. When there was an issue with how the image printed, the support team worked quickly to rectify it and send an updated version out.
Over a year ago
Had a custom design printed by ID Gaming, the quality of the print is stunning and the mat seems really rugged and should be hard wearing and last a long time. Their customer service is second to non... See more
Quick answers to the questions people ask most.
Yes, iD Gaming is a legitimate company with numerous verified customer reviews and an impressive average rating of 4.8 out of 5, reflecting real customer experiences with their products.
No, iD Gaming is not a scam. The platform features a significant number of verified reviews, indicating a consistent pattern of customer satisfaction and trust.
iD Gaming specializes in custom gaming accessories, including personalized mousepads and gaming mats, with high-quality print and materials as highlighted in customer reviews.
iD Gaming accepts various payment methods, including major credit cards and online payment platforms, ensuring a smooth transaction experience for customers.
While specific return policies are not detailed, many reviews indicate satisfaction with product quality and prompt delivery, which suggests a focus on customer satisfaction and support.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Some of the best customer service ever! I went through a link from a wish list trying to buy a mouse pad, but something with the link malfunctioned, so I got the wrong size mouse pad. I wrote an email to customer service and they responded quickly and got me a discount for the right size! Definitely recommend!
The item arrived quickly and in great condition. When there was an issue with how the image printed, the support team worked quickly to rectify it and send an updated version out.
Had a custom design printed by ID Gaming, the quality of the print is stunning and the mat seems really rugged and should be hard wearing and last a long time. Their customer service is second to none too. It had a really minor defect that I thought was rubber that had stuck to the top in transit, so contacted them to see if they had suggestions for fixing it, I washed it in the washing machine, the print remained as epic as it was to prove it's robustness, but the defect remained. I would have been fine with a small voucher off my next one, but they were not and insisted on reprinting it for me. Can not rate them highly enough. Fantastic response, quickly dealt with. I will absolutely be buying from them again.
Amazing service, i ordered a custom mousepad that was shipped in the very next day. Looks beautiful aswell will be making more purchases in the future.
The mousepad is amazing! I will not be ordering from anyone else ever again, iDgaming is the best place to go for a custom mousepad!
Ordered a mat, which didn’t suit so I decide to return it and order a different one instead. There is absolutely no information on the website about returns whatsoever. The only place the company has pointed me to is their hidden FAQs which I had no reason to visit in the first place. I’ve never seen a company put their return policy into FAQs which is very unclear. After emailing them, I was told I cannot return it as the mat was made to order and therefore cannot be restocked. Excuse me what?? There is no way these mats are custom made for each customer, what a load of shit and lies. After that, they decided to offer me 20% off my NEXT order. I will never be ordering from you nor recommending to anyone. Be aware, this is an absolute scam! To not be able to return something as simple as a mat is diabolical!!
Ordered this as a spare to use while my other mousepad is drying and could not have expected such low quality. The print is the least problematic but the colours are blown out and oversaturated compared to the much nicer muted tones on the preview image. The over-print stitching is bulging at the seams with whatever stark white material they use in the middle to create it. My set-up is white so it’s passable, but this would look disgusting and cheap against black. The mat is incredibly thin and floppy. The bottom rubber looks and feels cheap and it stinks of crude oil and burnt hair. For the price, my current artisan mousemat knocks this thing out of the water. And with some of the wait times others are experiencing a drop shipping site might be a good alternative. Probably considered good if you’ve never purchased a mousemat before and have a pop-culture fixation. Reluctant to even use it as a spare due to the giant ID branded logo that would be embarrassing for anyone to see. Currently using it under the dogs food and water bowls.
Tracked the order every step of the way. Sent cleaning instructions. Playmat is beautiful. A+++
Well informed, speedy delivery, amazing product.
I have not ordered from ID Gaming before, but I would gladly do it again! My new deskpad looks outstanding, and feels really premium. I am excited to have something striking like this to accent my setup, and it will be the foundation of my monochrome theme! There is a "I am a brand new product that was just made especially for you" smell when you first unpackage it, but I am sure over time it will fade. I personally enjoy the smell of a new product though, shoes in particular. Thanks guys, this is fantastic and the presentation of opening it felt special too! ^-^
Great service, delivered quickly and as sold and is a quality product...Ordered a 90cm x 40cm Mouse Mat Stars Wars themed Yoda - looks great and would recommend.
Not the cheapest in the market by far. But that’s for a reason. If you want a very good quality gaming pad/mouse mat. Or just just want to protect your gaming desk. This is for you ! Fantastic quality and looks fantastic too. Delivered quickly for a made to order product. Matched by great communication. I only bought one but I can see me ordering a couple more in the near future. Great product would use again. Thanks
Amazing quality and service.The only thing that I would change is the price as it is very expensive.But very good delivery as well!
I saw an ad on Instagram and got tempted. I purchased two mats, and they are awesome. Super quick delivery, easy process, great quality, and they come in a nice travel bag. I am really happy with my purchase and will definitely recommend them.
Just received my new desk mat. It came in a high quality little pouch which impressed me, and the quality of the finish on the mat itself took me by huge surprise. Massively impressed, would recommend!
Amazing mouse pads. The Quality is just perfect. Also got delivered as promised within a few working days. I live in EU so expected. The prizes are good and the 2+1 sale helped me get all my favourites.
Good quality! I really do like it. It is more than what I thought it would be.
WOW!!!!!!! really good quality and didn't wait long and exactly the same colours and no distortion on focus and size that was on the screen. I would really recommend them any time. Only thing I would of loved to be Abel to add RGB lights or ribbon on the contour.
iD Gaming is a UK-based company specializing in custom mouse mats, allowing customers to personalize and design their own products. The company offers a diverse selection of sizes and designs, catering to a variety of interests including gaming, anime, sports, nature, and more. Each mouse mat is crafted from high-quality materials to ensure durability and functionality. Targeting gamers, creatives, and anyone seeking unique desk accessories, iD Gaming emphasizes affordability and customer satisfaction. With free shipping on all orders, the company aims to provide an accessible solution for those looking to enhance their workspace or gaming setup with personalized mouse mats. Customers can easily explore options and create bespoke designs that reflect their individual style and preferences.
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