Always great service.
Always great service.

Imps Gaming is a leading wargaming shop located in Lincolnshire, specializing in a wide range of products related to Games Workshop's Warhammer 40k. The company offers discounts of up to 20% on various gaming items, making it an attractive destination for tabletop gamers and hobbyists. In addition to retailing game products, Imps Gaming actively engages the community by organizing a variety of tournaments and events, fostering a collaborative and competitive environment for players of all skill levels. Targeting enthusiasts of tabletop gaming and specifically fans of Warhammer 40k, Imps Gaming provides a comprehensive selection of miniatures, accessories, and gaming supplies. Customers benefit from competitive pricing and the opportunity to participate in local events, enhancing their gaming experience while connecting with like-minded individuals. With a focus on quality products and community engagement, Imps Gaming serves as a central hub for both casual and dedicated gamers in the region.
Imps Gaming receives overwhelmingly positive feedback from customers, who consistently praise the friendly and helpful staff, as well as the excellent service provided. Reviewers highlight the store's fantastic selection of hobby supplies, including a wide range of paints and models, and appreciate the well-stocked inventory that caters to various needs.
Many customers note the quick response times and effective problem resolution, particularly when issues arise with orders. The loyalty rewards program is also a hit among consumers, enhancing their shopping experience. However, there is a minor complaint regarding packaging, with one reviewer mentioning that their box arrived in poor condition. Despite this isolated issue, the overall sentiment remains highly favorable, reflecting a strong commitment to customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 103 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 2 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 3 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 3 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 5.0 | 4 |
| Aug 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 103 most recent reviews.
“Great guys, great service, always friendly, I dont live locally now but still use them for all my hobby needs”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hobby Stores.
| Company | Overall | Legit | Service | Value | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 4.8 out of 5 (good) | 0% | 103 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.5 out of 5 (good) | — | 272 | |
| 2.3 out of 5 (poor) | 67 out of 100 | — | — | — | — | 6 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.8 out of 5 (good) | −3% | 551 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | 4.8 out of 5 (good) | — | 25 |
Bottom line: Imps Gaming is #1 of 5 on overall rating in this group.
103 reviews of Imps Gaming. Filter by what matters to you.
Always great service.
One of the few places I could find an Underworld Expansion for Root - had almost given up for how hard they were to find. Had it with me in a week with no bother.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
First time user and I found the site search function east to use, good price and you even beat the postal strikes
I placed an order for specific items which were currently out of stock from the main supplier so I was expecting a little wait before the items were on their way; but it was a good week or two less than I anticipated waiting by the time they arrived. Excellent service and I couldn't fault the delivery time or quality of packaging. Thank you
Excellent customer service, super easy to place an order with and top notch postage and packaging.
Fantastic and friendly customer service, great range of stock regularly updated great loyalty rewards and a very nice atmosphere. 11/10.
Quality, options and cost effective
Excellent service, have used the company for multiple things, going in store, ordering for collection and delivery. Always very prompt and extremely helpful.
Always really helpful. Everything well priced and always I. Good condition. Fast and super service.
Wonderful and quick service. Easy to communicate with (via email etc).
Great service. Really friendly
Imps Gaming is - hands down - the best independent hobby store I have ever bought from online and is has been my first port of call for models and supplies for a few years. Great customer service and consistently competitive pricing across the board. Highly recommended!
Great service, good advice on hobby, fantastic place to shop and play
Imps Gaming is a leading wargaming shop located in Lincolnshire, specializing in a wide range of products related to Games Workshop's Warhammer 40k. The company offers discounts of up to 20% on various gaming items, making it an attractive destination for tabletop gamers and hobbyists. In addition to retailing game products, Imps Gaming actively engages the community by organizing a variety of tournaments and events, fostering a collaborative and competitive environment for players of all skill levels. Targeting enthusiasts of tabletop gaming and specifically fans of Warhammer 40k, Imps Gaming provides a comprehensive selection of miniatures, accessories, and gaming supplies. Customers benefit from competitive pricing and the opportunity to participate in local events, enhancing their gaming experience while connecting with like-minded individuals. With a focus on quality products and community engagement, Imps Gaming serves as a central hub for both casual and dedicated gamers in the region.
This profile hasn't been claimed by the business owner.