Mixed feelings
The core service from Janome is good, but response times could be improved. Overall decent experience.
Janome is a leading manufacturer of sewing machines and quilting equipment, recognized for its commitment to quality and innovation. The company offers a diverse range of products, including long arm machines such as the Quilt Maker and Quilt Maker Pro, designed to enhance the sewing and quilting experience for enthusiasts and professionals alike. With a focus on providing advanced technology, Janome supports both hobbyists and skilled quilters in creating their projects with precision and ease. In addition to machines, Janome provides various accessories and software solutions to complement its products. The company also engages with its community through events and project inspirations, fostering creativity among sewing enthusiasts. Janome's products cater to a wide audience, including home sewers, quilters, and sewing businesses, ensuring that customers have access to reliable tools to meet their sewing needs.
Reviewers consistently praise Janome for its reliable service and knowledgeable staff, highlighting a generally positive experience. Many customers note the professionalism and efficiency of the team, with several mentioning that they would return for future needs.
The quality of service is frequently commended, with one consumer stating that Janome consistently meets expectations and offers great value for money. However, there are some mixed feelings regarding response times, with a few reviewers suggesting that this aspect could be improved. Overall, Janome is seen as a solid choice in the hobbies and crafts category, delivering good customer support and reasonable prices. The majority of feedback reflects satisfaction, making Janome a highly recommended option for consumers.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Arts & Crafts Supplies.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.7 out of 5 (good) | 100 out of 100 | −3% | 551 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 272 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 25 |
8 reviews of Janome. Filter by what matters to you.
11 months ago
The core service from Janome is good, but response times could be improved. Overall decent experience.
11 months ago
If you're looking for reliable service in this category, Janome is a solid choice. Professional and efficient.
11 months ago
Been using Janome for a while now and they consistently meet my expectations. Great value for money.
11 months ago
Used Janome recently and was pleased with the quality of service. A few minor issues but nothing major.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
The core service from Janome is good, but response times could be improved. Overall decent experience.
If you're looking for reliable service in this category, Janome is a solid choice. Professional and efficient.
Been using Janome for a while now and they consistently meet my expectations. Great value for money.
Used Janome recently and was pleased with the quality of service. A few minor issues but nothing major.
Janome does a good job overall. Some areas could use improvement but they're responsive to feedback.
Pleasant experience with Janome. Staff was friendly and knowledgeable. Will be returning.
Janome delivered as promised. Reasonable prices and good customer support when I had questions.
Had a great experience with Janome. Their team was professional and helpful. Would definitely recommend to others.
Janome is a leading manufacturer of sewing machines and quilting equipment, recognized for its commitment to quality and innovation. The company offers a diverse range of products, including long arm machines such as the Quilt Maker and Quilt Maker Pro, designed to enhance the sewing and quilting experience for enthusiasts and professionals alike. With a focus on providing advanced technology, Janome supports both hobbyists and skilled quilters in creating their projects with precision and ease. In addition to machines, Janome provides various accessories and software solutions to complement its products. The company also engages with its community through events and project inspirations, fostering creativity among sewing enthusiasts. Janome's products cater to a wide audience, including home sewers, quilters, and sewing businesses, ensuring that customers have access to reliable tools to meet their sewing needs.