Versand zu spät
Versand zu spät, hier wäre Teillieferung angebracht gewesen. Wolkte dann stornieren keine Stornomöglichkeit im Shop. (Ist Pflicht) Reaktion vom Support dauerte wirklich lange…

J.K. Entertainment GmbH operates the JK Shop, a dedicated online platform for collectors and enthusiasts of trading card games, including popular titles such as Magic: The Gathering, Yu-Gi-Oh!, and Pokémon. The company offers a wide selection of trading cards, boosters, displays, and accessories, catering to both casual players and serious collectors. The platform also features categories for other card games like Flesh and Blood and Lorcana, as well as board games. The target market for J.K. Entertainment GmbH includes individuals of all ages who are interested in trading card games, whether for gameplay or collection purposes. Customers can benefit from a comprehensive range of products, including individual cards, promotional items, and event-related merchandise. The company also emphasizes customer convenience with options such as free shipping on orders above a specified amount.
J.K. Entertainment GmbH receives a mixed response from customers, reflecting both positive and negative experiences.
Many reviewers praise the fast shipping and careful packaging, noting that items often arrive in excellent condition. Positive comments highlight the efficient service and prompt responses to inquiries, with some customers expressing satisfaction with their pre-orders. However, a significant number of complaints focus on delivery delays and poor communication, with several customers reporting that they had to chase the company for updates on their orders. Issues with refunds and cancellations are also prevalent, with some individuals waiting weeks for their money back. Overall, while there are commendable aspects of the service, the frequent delivery problems and customer service frustrations lead to a sentiment that is more critical than celebratory.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.5 | 78 | 100% | -0.4 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 2.0 | 3 |
| Nov 24 | 1.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 4.5 | 16 |
| May 25 | 4.4 | 7 |
| Jun 25 | 4.1 | 18 |
| Jul 25 | 3.2 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 78 most recent reviews.
“Kaufte im April eine Pre order für ein Produkt Release Ende 05/2025”
“Versand zu spät, hier wäre Teillieferung angebracht gewesen”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Collectibles.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 3.5 out of 5 (fair) | 100 out of 100 | 2.3 out of 5 (poor) | — | 78 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | −3% | 551 | |
| 4.5 out of 5 (good) | 100 out of 100 | — | — | 15 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 12 | |
| 1.8 out of 5 (poor) | 67 out of 100 | — | — | 5 |
Bottom line: J.K. Entertainment GmbH is #4 of 5 on overall rating in this group. On service, Sports Integrity scores higher (4.6 vs 2.3).
78 reviews of J.K. Entertainment GmbH. Filter by what matters to you.
Versand zu spät, hier wäre Teillieferung angebracht gewesen. Wolkte dann stornieren keine Stornomöglichkeit im Shop. (Ist Pflicht) Reaktion vom Support dauerte wirklich lange…
Paket wurd laut email am Montag schon versandt.Natürlich nur elektronisch bescheid gegebn und 3Tage lang nich bei der DHL abgegebn. Also wollte ichs stornieren aber natürlich am morgen darauf wurd das Paket abgegebn und ne Stornierung war nicht mehr möglich. Aber auf eigene Kosten dürfte ich es zurückschicken. Ein Witz die antwort und sehr langsamer Versand für die heutige zeit.
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Polarized pattern: few middle ratings. 60% of recent reviews are 4–5★ and 32% are 1–2★.
J.K. Entertainment GmbH operates the JK Shop, a dedicated online platform for collectors and enthusiasts of trading card games, including popular titles such as Magic: The Gathering, Yu-Gi-Oh!, and Pokémon. The company offers a wide selection of trading cards, boosters, displays, and accessories, catering to both casual players and serious collectors. The platform also features categories for other card games like Flesh and Blood and Lorcana, as well as board games. The target market for J.K. Entertainment GmbH includes individuals of all ages who are interested in trading card games, whether for gameplay or collection purposes. Customers can benefit from a comprehensive range of products, including individual cards, promotional items, and event-related merchandise. The company also emphasizes customer convenience with options such as free shipping on orders above a specified amount.
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