Kaplan Test Prep is a leading provider of comprehensive test preparation services, specializing in over 90 standardized exams including the MCAT, LSAT, GMAT, GRE, SAT, and NCLEX. The company offers a range of products such as practice tests, structured courses, and personalized tutoring designed to help students maximize their scores and achieve their academic goals. Kaplan's resources are tailored to meet the specific needs of future college graduates, healthcare professionals, and legal candidates. Targeting students at various educational stages, Kaplan Test Prep provides a customizable and data-driven study experience. Their offerings include realistic practice tests, performance tracking, and expert guidance, ensuring that learners are well-prepared for their exams. With a commitment to enhancing student confidence and knowledge, Kaplan Test Prep is a trusted choice for individuals seeking effective study solutions in a competitive academic landscape.
Kaplan Test Prep receives overwhelmingly positive feedback from its users, with many praising the effectiveness of its study materials and instructors. Reviewers highlight the comprehensive nature of Kaplan's resources, such as the Qbank and interactive courses, which they find instrumental in preparing for exams like the NCLEX and GMAT.
Customers appreciate the clarity and organization of the study process, noting that the structured approach helps them understand complex topics better. However, some complaints arise regarding issues with receiving study materials, as one user reported not receiving their ordered package. Despite this, the majority of consumers express satisfaction with the quality of instruction and the overall learning experience. Kaplan Test Prep is viewed as a valuable resource for exam preparation, making it a popular choice among students.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,034 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.8 | 32 |
| Oct 24 | 4.8 | 22 |
| Nov 24 | 4.5 | 29 |
| Dec 24 | 4.9 | 32 |
| Jan 25 | 4.6 | 25 |
| Feb 25 | 4.5 | 15 |
| Mar 25 | 4.5 | 17 |
| Apr 25 | 4.5 | 31 |
| May 25 | 4.4 | 23 |
| Jun 25 | 4.7 | 17 |
| Jul 25 | 4.5 | 17 |
| Aug 25 | 4.7 | 23 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I started out weary, but their teaching styles is very helpful and they really wanna see their students win”
“I studied for USMLE step 1 with the on demand course and it was a complete disappointment”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Educational Services.
| Company | Overall | Legit | Service | Website & app | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.9 out of 5 (good) | 4.2 out of 5 (good) | −3% | 1,034 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 25 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 25 |
Bottom line: Kaplan Test Prep is #4 of 5 on overall rating in this group. On service, Plus31 Sports scores higher (5.0 vs 4.4).
500 reviews of Kaplan Test Prep. Filter by what matters to you.
We paid for a live in person class to help my son study for the LSAT. Kaplan provided poor communication from the start didn't let us know the location until the day of the first in person class. Then they said they couldn't secure a classroom space so they would do the class online instead. Bait and switch tactic.
I only want the public to know, if you can not teach yourself, you will not pass this 143 question Kaplan exit exam, in the state of Alabama. This is good if you have experience with teaching yourself. If you DO NOT have experience with teaching yourself, you will waste money and time.
I am an affiliative of Kaplan and have been for four years. I am a private coach and instructor for professional exams in my field. My arrangement gave my students a 15% discount on kaplan products and me 15% commission. They just announced that they are reducing the commission to 10% and not offering my students the discount unless there’s a sale, which the general public would get anyway. They are also using rakutan a third-party Asian company to distribute the commissions. I am not OK with this. I currently have students subscribing to their product and now won’t get the commission unless I sign up for rakuten. I also had trouble with their commissions and questioned their $$$ for a long time (over a year). They were taking the full credit card fee for the entire transaction out of my 15% commission, rather than deducting the commission from the entire sale. It was a mistake that went on for years, and when they corrected it they gave me like $30 even though it had been doing it for years. I don’t think their Math was ever correct. I was ripped off. I also had problems with other affiliates reporting me to them saying that I was stealing their copyrighted images because I used some of them with my clients. Obviously, I had spies in my courses from a competitor, but the fact that they contacted me about this was unnerving. So then in my coaching, and I had to just reference page numbers instead of using images from Kaplan sources. Not helpful when I’m an affiliate, and I have required my students to purchase their book. I guess they want me to sell their materials for them, but then not use them? 😆 I contacted my business attorney about it, and he said it was absolutely absurd and that I was within my rights.
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hey kaplan I've reached out your office for a couple of times because my Qbanks subscription is not opening due to techinical problem in your end.I only have a couple of days for my review and yet your not fixing my account.----Nursenixa
Kaplan Test Prep is a leading provider of comprehensive test preparation services, specializing in over 90 standardized exams including the MCAT, LSAT, GMAT, GRE, SAT, and NCLEX. The company offers a range of products such as practice tests, structured courses, and personalized tutoring designed to help students maximize their scores and achieve their academic goals. Kaplan's resources are tailored to meet the specific needs of future college graduates, healthcare professionals, and legal candidates. Targeting students at various educational stages, Kaplan Test Prep provides a customizable and data-driven study experience. Their offerings include realistic practice tests, performance tracking, and expert guidance, ensuring that learners are well-prepared for their exams. With a commitment to enhancing student confidence and knowledge, Kaplan Test Prep is a trusted choice for individuals seeking effective study solutions in a competitive academic landscape.
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