Loans by Mal UK is a financial services provider specializing in unsecured personal loans ranging from £1,000 to £5,000. The company offers flexible repayment terms of up to 36 months, with annual percentage rates (APR) between 22.0% and 93.8%. Targeting individuals aged 21 to 75 who earn a minimum of £1,300 per month and reside in the UK, Loans by Mal UK aims to provide fair and accessible lending options to those in need of financial support. Customers can apply for loans online and receive a quick in-principle decision, facilitating a straightforward borrowing process. The company is committed to delivering professional and responsive service, as evidenced by customer feedback highlighting their supportive approach during the loan application process. Loans by Mal UK prioritizes transparency and customer satisfaction, striving to be a reliable choice for individuals seeking personal loans.
Loans by Mal UK receives overwhelmingly positive feedback, with many reviewers praising the quick and efficient service. Customers frequently highlight the ease of the online loan application process and the professionalism of the staff, who are described as friendly, courteous, and attentive.
Reviewers appreciate the prompt responses and the reassurance provided during the loan approval process, often noting that loans are disbursed swiftly. However, a few critical comments mention issues with communication regarding loan terms, suggesting that some customers felt misled about repayment options. Despite these minor concerns, the overall sentiment remains highly favorable, with many recommending the service for its excellent customer support and straightforward application process. Overall, Loans by Mal UK is viewed positively by the majority of its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 3.7 | 3 |
| Aug 25 | 4.8 | 41 |
| Sep 25 | 4.9 | 16 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Very quick and great customer service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 60 |
| 4.3 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | +39% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | −19% | 618 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 27 |
Bottom line: Loans by Mal UK is #1 of 5 on overall rating in this group.
60 reviews of Loans by Mal UK. Filter by what matters to you.
Thank you to Robbie, Georgia, Rhys for your very caring and professional assistance while securing a personal loan. You were very understanding and the loan went through quickly once all info had been shared. Thank you for all your help. Helena Freudenberg
Polite efficient and helped me very quickly! Happy with how I was treated!
Fast friendly and efficient service. Thank you
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Very good nice and quick
Wouldn’t bother with these my hubby tried for a loan with them they said yes then soon as they had his bank statement they refused said they didn’t think he could pay it back. He wouldn’t of tried for it if he knew he couldn’t pay it back they actually done us a favour really in the long run because we went with the BANK after got one of them lot less interest and a lot less to pay back a month.and got more money so please don’t judge people says a lot when we can get a bank loan but not mal it says more about this company really doesn’t it
No issues and thorough
I was very pleased with the service and it was all very easy to understand
It was fast and relatively easy, I had an account officer who related to me directly.
Very helpful company and a very nice operative who phoned me. I would recommend.
Customer service was second to none. Kept me updated the whole way through my application and those who I spoke with and sent emails to were very courteous and helpful! Would highly recommend
Very professional and quick team Thank you for your help
Not a tick box mentality. Refreshingly Mal were prepared to understand the biggger picture and respond positively
Brilliant service and very quick and professional.
Loans by Mal UK is a financial services provider specializing in unsecured personal loans ranging from £1,000 to £5,000. The company offers flexible repayment terms of up to 36 months, with annual percentage rates (APR) between 22.0% and 93.8%. Targeting individuals aged 21 to 75 who earn a minimum of £1,300 per month and reside in the UK, Loans by Mal UK aims to provide fair and accessible lending options to those in need of financial support. Customers can apply for loans online and receive a quick in-principle decision, facilitating a straightforward borrowing process. The company is committed to delivering professional and responsive service, as evidenced by customer feedback highlighting their supportive approach during the loan application process. Loans by Mal UK prioritizes transparency and customer satisfaction, striving to be a reliable choice for individuals seeking personal loans.
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