Sigo esperando la entrega desde el…
Sigo esperando la entrega desde el 19/12 que está en reparto.

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Consumers generally appreciate Louis for its competitive pricing and quick shipping, with many highlighting their positive experiences as "todo perfecto" and "buen precio." Reviewers frequently commend the rapid response times and effective customer service, noting that the overall purchasing process is smooth and efficient. However, there are notable complaints regarding the delivery service, particularly with DHL, which has led to frustrations over missed deliveries and poor communication.
Some customers express dissatisfaction with the quality of certain products, describing them as overpriced or subpar. Despite these issues, the majority of feedback remains favorable, emphasizing the company's strengths in pricing and service speed. Overall, Louis maintains a positive reputation among its customers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 767 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.1 | 34 |
| Oct 24 | 4.5 | 42 |
| Nov 24 | 4.6 | 49 |
| Dec 24 | 4.1 | 64 |
| Jan 25 | 4.5 | 63 |
| Feb 25 | 4.5 | 43 |
| Mar 25 | 4.4 | 58 |
| Apr 25 | 4.4 | 62 |
| May 25 | 4.8 | 34 |
| Jun 25 | 4.3 | 32 |
| Jul 25 | 4.3 | 76 |
| Aug 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Top Service, Super Qualität und tolle Produkte”
“are you kidding yourselves, ordered a couple of hats and tees, the tee's your ok the hats are absolutely SHIT so f”
500 reviews of Louis. Filter by what matters to you.
Sigo esperando la entrega desde el 19/12 que está en reparto.
La atención recibida ha sido muy satisfactoria,la rapidez del envio
Precio competitivo y rápido en la entrega para pedirlo en estas fechas
Mi pedido no ha llegado. Se realizó hace dos semanas y todavía no se ha entregado. Necesito solución.Gracias
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El casco Nolan, me ha llegado en una caja de un casco Shoei, y sin ningún tipo de libro de instrucciones o manual. Además ha llegado sin la parte que cubre la barbilla por la parte baja del casco. Cómo no tengo ningún papel, no sé si falta o hay que comprarlo por separado. De todas formas he pedido uno por si acaso.
I am not satisfied with the prodcut I bought, a Shuberth E2 + Sennas's audio system. The helmet itself is amazing, the issue comes with the audio system, which distorts the audio at higher volumes,which is the level of audio that will be used when driving my bike. The device was sent via Louis to Shuberth for check up, and they said everything is fine, that it is flawless, but the truth is that it sounds with a warbled effect. I do not think that when spending more than 200 euros on an audio system, that is is acceptable to have distorted sound at any volume level. I am sorry to give a bad review, but what other choice do I have? This review is mostly geared towards the product, not the customer service or Louis, they helped from the very beginning, I am just sad I spent so much on something that I thought was the highest quality, and got that mediocre sound quality
Negativa la entrega. No lo he recibido, por negligencia de DHL
Muy buena atención al cliente, rápida y te soluciona todas las dudas.
Rapidez en la entrega, producto original y coincide plenamente con lo ofertado y comprado. U
El envío fue rápido y solo tardo una semana en llegar. El problema es que en algún punto del transporte, alguien (de DHL) rompió y abrió la caja y se quedó con el articulo en cuestión. Muy amablemente Louis se ha ofrecido a reponerme el artículo no recibido. Yo por mi parte he puesto una reclamación a DHL en la oficina de consumo, ya que me parece muy poco profesional robar mercancía ajena y hacer ir a sus instalaciones a alguien a retirar una caja vacía y rota. Nadie ve cómo está la caja y me hacen ir para reírse en mi cara? Muy poquito fundamento estos de DHL. Encima tienen la poca vergüenza de marcar el envío como entregado y devuelto al remitente!!! Que es lo que han devuelto, una caja rota? Vergonzoso la forma de escurrir el bulto y omitir responsabilidades. Louis 10 DHL 0. Por eso pongo la nota media alta, Louis no tiene mayor culpa que confiar en alguien que por lo visto trata cada vez peor los envíos y no tiene control NINGUNO.
No recibido compra transcurridos 11 dias
Todo bien. El producto se ajustó al solicitado y fue recibido en el plazo convenido.
La facilidad y rapidez en la entrega y un buen producto
Hola,por parte de la tienda louis un 10 pero por parte de DHL un 0 ,me toco ir a buscar el paquete a un punto de recogida por que DHL no lo trajo a mi casa yo pague el envío para que llegase a mi casa,no para ir a buscarlo estoy muy cabreado yo pague por el envío a domicilio
CrowdTrust is a review platform that enables consumers to share their experiences and insights about various products and services. The company provides a user-friendly interface where individuals can submit reviews, rate businesses, and engage with other users to foster a community of informed decision-making. With a focus on transparency and trust, CrowdTrust aims to assist consumers in making educated choices based on genuine feedback. Targeted towards both consumers and businesses, CrowdTrust serves as a valuable resource for those seeking reliable information before making purchases. Businesses can leverage the platform to gain insights into customer opinions and improve their services. By connecting consumers and companies, CrowdTrust contributes to enhancing the overall customer experience in a wide array of industries.
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