Lunna Loans is a financial services company specializing in personal loans designed to simplify various financial needs for consumers. The company aims to help individuals consolidate high-interest debts, such as credit cards, into one manageable monthly payment. Lunna Loans provides a straightforward online application process, enabling customers to receive quick, free quotes without impacting their credit scores.
Targeting a diverse customer base, Lunna Loans offers flexible payment options and fast online approvals, ensuring accessibility for those seeking personal financing solutions. With a focus on transparency, the company has no prepayment fees or hidden charges, making it a viable option for individuals looking to refinance existing loans or manage their personal finances more effectively.
Lunna Loans receives overwhelmingly positive feedback from customers, with many praising the quick and straightforward loan process. Reviewers highlight the exceptional service provided by staff members like David and Maryann, who go above and beyond to assist clients, ensuring a smooth experience without hidden fees or confusing terms.
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The ease of navigating the website and the rapid approval times are frequently mentioned as significant advantages. However, a few critical reviews express dissatisfaction, particularly regarding miscommunication about loan offers and a push for debt consolidation that some found unwelcome. Despite these concerns, the majority of consumers report high satisfaction and recommend Lunna Loans for its efficient service and supportive staff.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
60
100%
+0.4
● Low
4.7 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
5.0▲ 0.4
12-month avg
4.7
All-time
4.7
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
4.5
4
Dec 24
5.0
11
Jan 25
5.0
8
Feb 25
4.2
5
Mar 25
4.4
7
Apr 25
4.3
3
May 25
5.0
7
Jun 25
4.2
5
Jul 25
—
0
Aug 25
—
0
Sep 25
5.0
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 57 positive reviews
Customer service39%
22 mentions
Fast & efficient32%
18 mentions
Easy to use18%
10 mentions
Smooth experience12%
7 mentions
“I’ve recommended this service to friends because they made borrowing money so simple”
On “Customer service” · Sep 10, 2025
Top complaintsof 3 negative reviews
Payment issues67%
2 mentions
“If you mis-represent the initial letter, and waste my time, it will be one star all day”
On “Payment issues” · Jun 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
Overall rating and review count for this company and similar companies
Our company took a small loan from Lunna. Overall it was a great experience from start to finish. Our Account exec Marynn was great throughout the whole process, following up on any questions or concerns. Would definitely use them again.
I had a very pleasant experience with this company. Being a first time business loan borrower.. Jon walked me through each step and made sure that i have all the right documents necessary for my loan to get approved.. he's very patient, kind and very efficient.. thanks Jon and thanks Lunna Loan for the quick and hassle free loan process.
The prompt and courteous customer service is frequently praised in reviews. Many customers feel well-supported during the loan process and value the transparent communication! The prompt and courteous customer service is typically praised in reviews. Many customers feel well-supported during the loan process and value the transparent communication!
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
My advance was made possible via Lunna Loans, which was quite beneficial. They addressed all of my inquiries in great detail. They were careful in their speech.
Lunna Loans is a financial services company specializing in personal loans designed to simplify various financial needs for consumers. The company aims to help individuals consolidate high-interest debts, such as credit cards, into one manageable monthly payment. Lunna Loans provides a straightforward online application process, enabling customers to receive quick, free quotes without impacting their credit scores.
Targeting a diverse customer base, Lunna Loans offers flexible payment options and fast online approvals, ensuring accessibility for those seeking personal financing solutions. With a focus on transparency, the company has no prepayment fees or hidden charges, making it a viable option for individuals looking to refinance existing loans or manage their personal finances more effectively.