Lunna Loans is a financial services company specializing in personal loans designed to simplify various financial needs for consumers. The company aims to help individuals consolidate high-interest debts, such as credit cards, into one manageable monthly payment. Lunna Loans provides a straightforward online application process, enabling customers to receive quick, free quotes without impacting their credit scores.
Targeting a diverse customer base, Lunna Loans offers flexible payment options and fast online approvals, ensuring accessibility for those seeking personal financing solutions. With a focus on transparency, the company has no prepayment fees or hidden charges, making it a viable option for individuals looking to refinance existing loans or manage their personal finances more effectively.
Lunna Loans receives overwhelmingly positive feedback from customers, with many praising the quick and straightforward loan process. Reviewers highlight the exceptional service provided by staff members like David and Maryann, who go above and beyond to assist clients, ensuring a smooth experience without hidden fees or confusing terms.
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The ease of navigating the website and the rapid approval times are frequently mentioned as significant advantages. However, a few critical reviews express dissatisfaction, particularly regarding miscommunication about loan offers and a push for debt consolidation that some found unwelcome. Despite these concerns, the majority of consumers report high satisfaction and recommend Lunna Loans for its efficient service and supportive staff.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
60
100%
+0.4
● Low
4.7 / 5 overall
=
60 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Sep 2025.
Last 3 months
5.0▲ 0.4
12-month avg
4.7
All-time
4.7
Category avg
4.3
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Nov 24
4.5
4
Dec 24
5.0
11
Jan 25
5.0
8
Feb 25
4.2
5
Mar 25
4.4
7
Apr 25
4.3
3
May 25
5.0
7
Jun 25
4.2
5
Jul 25
—
0
Aug 25
—
0
Sep 25
5.0
10
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
Top praiseof 57 positive reviews
Customer service39%
22 mentions
Fast & efficient32%
18 mentions
Easy to use18%
10 mentions
Smooth experience12%
7 mentions
“I’ve recommended this service to friends because they made borrowing money so simple”
On “Customer service” · Sep 10, 2025
Top complaintsof 3 negative reviews
Payment issues67%
2 mentions
“If you mis-represent the initial letter, and waste my time, it will be one star all day”
On “Payment issues” · Jun 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Loans & Mortgages.
Overall rating and review count for this company and similar companies
David at Lunna Loan handled my application with care. I wasn’t sure if I would qualify, but he assured me he’d do his best. The whole process was quick and painless. David checked in several times to... See more
Maryann from Lunna Loan went above and beyond for me. I had been turned down by a couple of other lenders, and I was feeling discouraged. She took the time to listen to my needs, went over my document... See more
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David at Lunna Loan handled my application with care. I wasn’t sure if I would qualify, but he assured me he’d do his best. The whole process was quick and painless. David checked in several times to keep me updated, which made me feel valued. I wouldn’t hesitate to come back here for future financial needs.
Maryann from Lunna Loan went above and beyond for me. I had been turned down by a couple of other lenders, and I was feeling discouraged. She took the time to listen to my needs, went over my documents carefully, and found a way to get me approved without unnecessary stress. She even called to check in after everything was finalized. That personal touch meant a lot to me, and I’ll always recommend her to anyone in need of a trustworthy loan company.
If you mis-represent the initial letter, and waste my time, it will be one star all day.
1. Loan offer? / False: Pushed for Debt consolidation after asking me what I needed the money for (none of your business by the way since you contacted me via mail).
2. 4.5% APR / False: Unwanted Loan Consolidation was 4.9% ( Don't act like you are doing me a favor, this is offensive).
3. Pushy Sales tactics. Finally had to block the email address and phone number. After I ran the numbers, it was simply cheaper for me to pay everything off my self in 14 months instead of having Lunna stretch me a period of 5 years (even if there is not penalty for early payoff).
4. Started getting unwanted phone calls from other debt consolidation company's after dealing with Lunna Loans, although I am on the "Do not call register". Coincidence? I can neither confirm or deny.
As a single mom, finances can get tight. Lunna Loans offered me the support I needed without judgment. The repayment plan is manageable and stress-free.
Great customer service. Their team actually listens and offers practical advice instead of pushing products. I’m glad I went with Lunna Loans for my small business expansion
I’ve worked with a few lenders over the years, but none were as transparent and kind as Lunna Loans. Their interest rates were fair, the communication was clear, and I always knew where I stood. Very impressed
Lunna Loans is a financial services company specializing in personal loans designed to simplify various financial needs for consumers. The company aims to help individuals consolidate high-interest debts, such as credit cards, into one manageable monthly payment. Lunna Loans provides a straightforward online application process, enabling customers to receive quick, free quotes without impacting their credit scores.
Targeting a diverse customer base, Lunna Loans offers flexible payment options and fast online approvals, ensuring accessibility for those seeking personal financing solutions. With a focus on transparency, the company has no prepayment fees or hidden charges, making it a viable option for individuals looking to refinance existing loans or manage their personal finances more effectively.