Cleared my acne
Cleared my acne! It’s made my skin look and feel so clean!!!
The Original MakeUp Eraser® is a skincare company that specializes in innovative makeup removal solutions. Their flagship product utilizes SmartErase Technology™ to effectively remove all types of makeup, including waterproof formulas and SPF, using only water. Designed for sensitive skin, this reusable and machine washable cloth can be used up to 200 times, making it an eco-friendly alternative to traditional makeup wipes. Targeting consumers who prioritize skin health and sustainability, The Original MakeUp Eraser® appeals to individuals seeking a gentle yet effective makeup removal method. With its dermatologist-recommended design, the product is suitable for a wide range of skin types and is particularly beneficial for those with sensitive skin. Customers can shop conveniently at makeuperaser.com, where they can also take advantage of free shipping on orders over $60.
The Original MakeUp Eraser receives high praise from many consumers who love the product for its effectiveness in removing makeup and its cute collections. Reviewers frequently mention how these products have cleared their skin and saved them money by eliminating the need for disposable wipes.
Customers appreciate the gentle removal of eye makeup and often recommend them as great gifts. However, there are notable complaints regarding customer service and product quality, with some users experiencing skin irritation and issues with fibers left on the face. Despite these concerns, the overwhelming sentiment remains positive, with a significant majority of reviewers expressing satisfaction with their purchases. Overall, The Original MakeUp Eraser is well-regarded for its performance, though some customers have faced challenges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 85 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 2.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 3.7 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 85 most recent reviews.
“How easy it is to remove eye makeup and face feels really clean”
“On both occasions, my order said that it was delivered, but I never received it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.9 out of 5 (good) | 3.9 out of 5 (good) | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.1 out of 5 (good) | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 145 |
Bottom line: The Original MakeUp Eraser is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 3.9).
85 reviews of The Original MakeUp Eraser. Filter by what matters to you.
Cleared my acne! It’s made my skin look and feel so clean!!!
One of my friends at the hospital recommended this and I ordered it thinking that it was just a regular microfiber washcloth, to my surprise it is not I have loved it. I washed it in the washing machine and it does a great job. I recommend it highly.
我並沒有每個月訂購!
How easy it is to remove eye makeup and face feels really clean. I like to use hot water to wipe all my makeup off works well and feels great.
Everything was packaged well and shipped quickly, and the site was very easy to use. Prices are also quite affordable.
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我並沒有每個月訂購!
My favorite products and favorite items to give as gifts!!! My bridesmaids loved them
I love them! The work amazingly and the collections are super cute. I wish I could get them all
Krpica oštečuje kožu oko očiju, na podočnjacima sam dobila dermatitis od nje. Isto tako ostavlja vlakna-mucice po cijelom licu i u očima, iako je oprana nekoliko puta u stroju za rublje na 60 C.
love these products!!!
Cleared my acne! It’s made my skin look and feel so clean!!!
I love my Makeup Erasers! I find that I have to apply a bit of pressure for optimal results, but I love this sustainable option!
If you are referring to the reusable cosmetic puffs, I am very happy with this item because it will help cut down on the use of cotton balls for applications of astringent. There is only one flaw. On some of the puffs, the edges are hard and scratch delicate areas of facial skin. Otherwise, I love being able to wash them in a washer and dry them in a dryer.
One of my friends at the hospital recommended this and I ordered it thinking that it was just a regular microfiber washcloth, to my surprise it is not I have loved it. I washed it in the washing machine and it does a great job. I recommend it highly.
This company has no customer service team and fakes that their orders are delivered when they are not. Two times in a row I placed an order with Makeup Eraser. On both occasions, my order said that it was delivered, but I never received it. These incidents happened about a year apart from each other and at different addresses. In both cases, I was home at the time of the "delivery". The packages never arrived. I immediately tried contacting customer service for help. To my surprise, this company has no customer service phone number. Right away, I knew this would be an issue because I needed this problem resolved quickly. Both of these missing packages contained gifts for upcoming events, so time was of the essence. In the first case, I did receive a replacement product, but it arrived nearly 3 weeks after I placed the original order, and I had to buy a different gift for that event. A year later, my bitterness had faded and I thought I'd give Makeup Eraser another try as I needed another gift for an event. This time, the same exact thing happened to me again. Package marked as delivered but it never shows up. Again, I email customer service. They take more than a week to get back to me and claim that 2 out of my 3 emails "went to their junk folder". From there, it has consistently taken more than 2 days for them to write back to my emails. Now, it has been nearly 2 weeks of back and forth with these emails and I still haven't gotten a replacement product or a refund. Again, this item was a gift for an event, and again, I will be forced to buy something else, spending double the money. Long story short, I'm NEVER buying from them again. I strongly encourage anyone reading this to do the same.
The original make up eraser was great when I purchased it years ago. Replacing them this time however the new material they are using is totally different and they simply do not work anywhere near as well as the original.
The Original MakeUp Eraser® is a skincare company that specializes in innovative makeup removal solutions. Their flagship product utilizes SmartErase Technology™ to effectively remove all types of makeup, including waterproof formulas and SPF, using only water. Designed for sensitive skin, this reusable and machine washable cloth can be used up to 200 times, making it an eco-friendly alternative to traditional makeup wipes. Targeting consumers who prioritize skin health and sustainability, The Original MakeUp Eraser® appeals to individuals seeking a gentle yet effective makeup removal method. With its dermatologist-recommended design, the product is suitable for a wide range of skin types and is particularly beneficial for those with sensitive skin. Customers can shop conveniently at makeuperaser.com, where they can also take advantage of free shipping on orders over $60.
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