This is a miracle
A wonderful product! An amazing part of my skincare routine! The eraser works like magic. I love it!
The Original MakeUp Eraser® is a skincare company that specializes in innovative makeup removal solutions. Their flagship product utilizes SmartErase Technology™ to effectively remove all types of makeup, including waterproof formulas and SPF, using only water. Designed for sensitive skin, this reusable and machine washable cloth can be used up to 200 times, making it an eco-friendly alternative to traditional makeup wipes. Targeting consumers who prioritize skin health and sustainability, The Original MakeUp Eraser® appeals to individuals seeking a gentle yet effective makeup removal method. With its dermatologist-recommended design, the product is suitable for a wide range of skin types and is particularly beneficial for those with sensitive skin. Customers can shop conveniently at makeuperaser.com, where they can also take advantage of free shipping on orders over $60.
The Original MakeUp Eraser receives high praise from many consumers who love the product for its effectiveness in removing makeup and its cute collections. Reviewers frequently mention how these products have cleared their skin and saved them money by eliminating the need for disposable wipes.
Customers appreciate the gentle removal of eye makeup and often recommend them as great gifts. However, there are notable complaints regarding customer service and product quality, with some users experiencing skin irritation and issues with fibers left on the face. Despite these concerns, the overwhelming sentiment remains positive, with a significant majority of reviewers expressing satisfaction with their purchases. Overall, The Original MakeUp Eraser is well-regarded for its performance, though some customers have faced challenges.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 85 | 100% | — | ● Medium |
Monthly average rating from reviews written by people · latest review Oct 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 5.0 | 2 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 2.0 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | 3.7 | 6 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 85 most recent reviews.
“How easy it is to remove eye makeup and face feels really clean”
“On both occasions, my order said that it was delivered, but I never received it”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Skincare.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 3.8 out of 5 (good) | 3.9 out of 5 (good) | 3.9 out of 5 (good) | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 5.0 out of 5 (good) | — | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.9 out of 5 (good) | — | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 4.1 out of 5 (good) | — | — | 145 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | — | 145 |
Bottom line: The Original MakeUp Eraser is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 3.9).
85 reviews of The Original MakeUp Eraser. Filter by what matters to you.
A wonderful product! An amazing part of my skincare routine! The eraser works like magic. I love it!
My family and I are big fans! Even my cat only wants us to use his to clean his face lol
Stellar as always. Helping esp after a long market day and the pain is high to keep my face clean and fresh. Even with magnetic eyeliner
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Honestly it’s the easiest makeup remover. Taking off my makeup isn’t a hassle now. And my skin is so clear! The exfoliating has really smoothed out my skin.
The shopping experience is fun. The website works great. The products are affordable and made to last.
Everything was packaged well and shipped quickly, and the site was very easy to use. Prices are also quite affordable.
Super helpful
I used the make up eraser and wasn't sure what to expect. Every bit of make up came off my face and I didn't need to do a lot of rubbing. The eraser was all stained with make up which later washed out easily.
I was thrilled when I first used it! Thinking I the mascara I used was NOT waterprook! My error it was waterproof! I’ll be more careful and never purchase waterproof again!
A friend loaned me a makeup eraser while I was visiting her. It worked so well that I ordered the travel set for myself. I love the idea that I can take a few small pads and leave wipes, products to remove makeup and have a clean, fresh face with ease while leaving a smaller footprint on the earth.
Excellent product
I rarely leave reviews for companies, but I had such a negative experience that I felt I had to leave one to warn other customers in the UK wishing to purchase through makeuperaser.co.uk. I have used MakeUp Erasers for many years and my old Erasers have lasted years. I couldn't have been more pleased with how they removed make up and that I wasn't using unnecessary products on my skin. However, for Christmas, I received a new MakeUp Eraser and The Sponge as a gift from my mum. I understand that the order took a long time to arrive, and when contacted for an update, the company completely ignored any emails – this should have been a red flag for us. I will just briefly say that the quality of the MakeUp Eraser I received isn't the same as my old ones from a few years ago. After just a few uses, it was already getting stained (which won’t wash out) and didn’t feel the same quality. The main problem, however, was with The Sponge. I’ve been using a make up sponge for many years but this was my first time using MakeUp Eraser’s ‘The Sponge’ – I thought it was a great idea that it could be washed and was excited to use it. As I have sensitive skin, I washed it before its first use and made sure to follow all the instructions carefully. When I removed it from the washing machine, I was so upset to see that the edges of The Sponge had started to disintegrate – and I hadn’t even used it yet! I have attempted to contact MakeUp Eraser by email, using the form on their website and via Twitter, and they simply will not reply to any messages. I am so disappointed and upset by this whole experience with MakeUp Eraser – it was such a thoughtful gift that turned out to be a complete waste of money. The company don’t want to know about any problems you have with your order.
The Original MakeUp Eraser® is a skincare company that specializes in innovative makeup removal solutions. Their flagship product utilizes SmartErase Technology™ to effectively remove all types of makeup, including waterproof formulas and SPF, using only water. Designed for sensitive skin, this reusable and machine washable cloth can be used up to 200 times, making it an eco-friendly alternative to traditional makeup wipes. Targeting consumers who prioritize skin health and sustainability, The Original MakeUp Eraser® appeals to individuals seeking a gentle yet effective makeup removal method. With its dermatologist-recommended design, the product is suitable for a wide range of skin types and is particularly beneficial for those with sensitive skin. Customers can shop conveniently at makeuperaser.com, where they can also take advantage of free shipping on orders over $60.
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