Mattie Professional is a company specializing in vegan hair dye and hair care products. They offer a range of semi-permanent hair dyes that provide vibrant color options, lasting between 8 to 12 washes. Committed to sustainability, all of Mattie Professional's products are 100% vegan and cruelty-free, appealing to environmentally conscious consumers seeking stylish hair solutions. Targeting both individual customers and salons, Mattie Professional caters to a diverse clientele looking for high-quality, temporary hair color options. Their user-friendly online store allows customers to explore the full collection of hair dyes and related hair care products, ensuring easy access for those interested in enhancing their hair's appearance while maintaining ethical standards.
Mattie Professional receives a mixed response from consumers, with many expressing disappointment over product quality and customer service. While some reviewers appreciate the vibrant hair colors and easy application, noting that the products do not have an unpleasant smell and provide good coverage, these positives are overshadowed by significant complaints.
Numerous customers report issues with receiving their orders, with some waiting weeks without any updates or refunds. Additionally, many express frustration over the hair color not delivering the promised results, with claims of poor gray coverage and colors fading quickly. The customer support is frequently described as unhelpful and slow to respond, further aggravating the experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 31 | 100% | -2.1 | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.4 | 8 |
| Dec 24 | 3.1 | 10 |
| Jan 25 | 2.2 | 10 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 31 most recent reviews.
“Geweldig product en prachtig resultaat”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cosmetics & Makeup.
| Company | Overall | Legit | Quality | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.9 out of 5 (fair) | 100 out of 100 | 3.4 out of 5 (fair) | — | 31 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +2% | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | +3% | 87 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | −2% | 1,000 |
Bottom line: Mattie Professional is #5 of 5 on overall rating in this group. On quality, Pampa scores higher (4.8 vs 3.4).
31 reviews of Mattie Professional. Filter by what matters to you.
De kleuren zijn prachtig, maar het is er binnen de kortste keren uitgewassen. Na een paar dagen voor het eerst gewassen en er kwam gewoon roze schuim uit mijn haar en de kleur is al lang niet meer zo fel. Nog een keer of 4 wassen en het is er waarschijnlijk al uit :-(
Snelle bezorging. Product zelf valt echter heel erg tegen. Maakt niet uit hoelang ik het in laat, ik zie jammer genoeg geen effect.
Website en voorraad lijken niet te kloppen. Ik ben al meer dan 10 dagen aan het wachten op het bericht dat het verzonden wordt. Er is wel gecommuniceerd dat een van de items uit mijn bestelling niet op voorraad is (maar was nu nog steeds wel beschikbaar op de website) en er is een alternatief geboden. Ik had wel inmiddels verwacht dat ik mijn bestelling binnen zou hebben.
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Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 52% are 1–2★.
De copper kleur besteld, toen ie aankwam vond ik de kleur al afwijken van de afbeeldingen. Veel lichter, meer roze tinten.. Langer laten zitten dan nodig en het pakte beter dan verwacht. Maar de kleur is meer koraal/rood dan oranje/koper. Bleef helaas ook niet lang zitten, heel jammer! Verzending wel snel.
Mattie Professional is a company specializing in vegan hair dye and hair care products. They offer a range of semi-permanent hair dyes that provide vibrant color options, lasting between 8 to 12 washes. Committed to sustainability, all of Mattie Professional's products are 100% vegan and cruelty-free, appealing to environmentally conscious consumers seeking stylish hair solutions. Targeting both individual customers and salons, Mattie Professional caters to a diverse clientele looking for high-quality, temporary hair color options. Their user-friendly online store allows customers to explore the full collection of hair dyes and related hair care products, ensuring easy access for those interested in enhancing their hair's appearance while maintaining ethical standards.
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