Mattie Professional is a company specializing in vegan hair dye and hair care products. They offer a range of semi-permanent hair dyes that provide vibrant color options, lasting between 8 to 12 washes. Committed to sustainability, all of Mattie Professional's products are 100% vegan and cruelty-free, appealing to environmentally conscious consumers seeking stylish hair solutions. Targeting both individual customers and salons, Mattie Professional caters to a diverse clientele looking for high-quality, temporary hair color options. Their user-friendly online store allows customers to explore the full collection of hair dyes and related hair care products, ensuring easy access for those interested in enhancing their hair's appearance while maintaining ethical standards.
Mattie Professional receives a mixed response from consumers, with many expressing disappointment over product quality and customer service. While some reviewers appreciate the vibrant hair colors and easy application, noting that the products do not have an unpleasant smell and provide good coverage, these positives are overshadowed by significant complaints.
Numerous customers report issues with receiving their orders, with some waiting weeks without any updates or refunds. Additionally, many express frustration over the hair color not delivering the promised results, with claims of poor gray coverage and colors fading quickly. The customer support is frequently described as unhelpful and slow to respond, further aggravating the experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.9 | 31 | 100% | -2.1 | ● Low |
Monthly average rating from reviews written by people · latest review Apr 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.4 | 8 |
| Dec 24 | 3.1 | 10 |
| Jan 25 | 2.2 | 10 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 31 most recent reviews.
“Geweldig product en prachtig resultaat”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Cosmetics & Makeup.
| Company | Overall | Legit | Quality | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.9 out of 5 (fair) | 100 out of 100 | 3.4 out of 5 (fair) | — | 31 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | +2% | 88 | |
| 4.9 out of 5 (good) | 100 out of 100 | — | +3% | 87 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | −2% | 1,000 |
Bottom line: Mattie Professional is #5 of 5 on overall rating in this group. On quality, Pampa scores higher (4.8 vs 3.4).
31 reviews of Mattie Professional. Filter by what matters to you.
Also bei schwarz färbt es nicht wie alle schreiben dafür muss man echt aufhellen vorher,das vorherige rot klar ist gefärbt aber im gesamten hat es sich nicht gelohnt dann kann ich die üblichen im Drogerie Markt auch holen
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Polarized pattern: few middle ratings. 45% of recent reviews are 4–5★ and 52% are 1–2★.
Mattie Professional is a company specializing in vegan hair dye and hair care products. They offer a range of semi-permanent hair dyes that provide vibrant color options, lasting between 8 to 12 washes. Committed to sustainability, all of Mattie Professional's products are 100% vegan and cruelty-free, appealing to environmentally conscious consumers seeking stylish hair solutions. Targeting both individual customers and salons, Mattie Professional caters to a diverse clientele looking for high-quality, temporary hair color options. Their user-friendly online store allows customers to explore the full collection of hair dyes and related hair care products, ensuring easy access for those interested in enhancing their hair's appearance while maintaining ethical standards.
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