Mobile Orange is a review platform that specializes in providing consumers with insights and feedback regarding various products and services. By facilitating user-generated reviews, the company helps individuals make informed decisions when purchasing goods or services. Mobile Orange aims to create a transparent environment where businesses can engage with their customers and enhance their reputations through authentic feedback. The platform serves a diverse customer base, including both consumers seeking reliable product reviews and businesses looking to understand customer sentiment. By offering tools for managing and responding to reviews, Mobile Orange supports businesses in improving their offerings while empowering consumers with the information they need to choose the best options available. With a focus on trust and transparency, Mobile Orange plays a vital role in the online review ecosystem.
Mobile Orange receives overwhelmingly negative feedback from its customers, with many expressing frustration over hidden fees and poor service. Reviewers frequently mention unauthorized charges and a lack of transparency, describing the company as deceptive and untrustworthy.
Complaints about customer service are rampant, with consumers reporting long wait times and unresolved issues, leading to a sense of helplessness. Some customers note that their experiences with installation were disappointing, with missed appointments and inadequate support. However, a few positive reviews highlight the affordability of the mobile plans and commend the customer service when it functions properly. Despite these isolated praises, the overall sentiment is largely negative, reflecting a significant dissatisfaction with Mobile Orange's practices and service quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 18 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2022.
| Month | Average | Reviews |
|---|---|---|
| Oct 21 | 3.0 | 1 |
| Nov 21 | 1.0 | 1 |
| Dec 21 | 1.0 | 1 |
| Jan 22 | 1.0 | 1 |
| Feb 22 | 1.0 | 1 |
| Mar 22 | — | 0 |
| Apr 22 | — | 0 |
| May 22 | — | 0 |
| Jun 22 | — | 0 |
| Jul 22 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
“Bad service, double charging invoices, not possible to solve issues over phone or email”
18 reviews of Mobile Orange. Filter by what matters to you.
Do not sign up! fraud & extra charges. They consistently try to sneak on extra subscriptions and charges you never asked for and say it was not them. Followed by sending technicians to your house and signing onto new more expensive contracts. This has happened to me and many others i know. Avoid all the costs and struggle and choose someone else
Tremendamente MALO. SOLO les importa tu dinero. Muy buena retención del cliente. Ellos si que saben. Personalmente me fui a vivir a otro sitio pues multa porque ya no uso su maldito Wi-Fi.
Bad service, double charging invoices, not possible to solve issues over phone or email.. weeks of ping pong and i finally gave up.
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orange Jordan telecom company added a service which I did not know about, then the bill came on my account after almost 2 years!! if I have added the service, or if the terms and conditions or the agreement listed the service, why did it show up after cumulation of almost two years
liars and thieves
Orange holiday worked fine in Paris but no other country and could not get any helpin English and only robo voice in French and text messages from then in French.
They reinstated a contract after ihad said i wanted a puk code, as.my phone broke! Emailed director no spine.just.sent my emails to a robot who finally said this is our last comment and of.your not happy seek legal advice
* Prune27 J'ai un forfait mobile Orange depuis 2009 qui s'appelle : Forfait Origami Star 'Tout Compris' (inclus les n° courts,spéciaux....) , pour un tarif de 60 € . -2H d'appels. 2Go d'internet.20 chaines de TV,- - Celui-ci me convient parfaitement.- En février j'ai reçu un courrier d'Orange, me prévenant qu'ils supprimaient ' CE ' Forfait . Et, tenez-vous bien, qu'est-ce qu'ils me mettent à la place ?? Pour 60 € de trucs et machins dont je me fous totalement. exemple : Appels vers 140 pays étrangers, 50 chaines de TV 8 Go d'internet Ils ne m'ont même pas demandé MON AVIS. C'est un panier garni de choses que je n'utilise jamais ! j'ai toujours été cliente CHEZ EUX, c'est sans doute pour cela qu'ils ne me connaissent pas..!!! Lors de mes réclamations ils m'ont tout simplement dit que si je ne suis pas satisfaite, je peux aller AILLEURS ... Alors Si vous aussi, vous avez des soucis avec cet Opérateur à qui je donne 140 € chaque mois depuis 20 ans... merci de me faire part de vos 'aventures' plus ou moins grotesques .. Prune 27
j'ai dut changer de mobil et me revoilà reparti dans la galère.il non pas été fichu de me recopier mes contacts,je viens de perdre par leur incomppétance 6heures de forfait et toujours rien de réglé.Forfait internet toujours le néant.Des incapables qui se moquent de vous.j'ai résilier une premiere ligne fixe et et je vais faire pareil pour mes mobils. entreprise a fuire devant les erreurs et leur nonchalance.
Orange provided free service to Israeli soldiers deployed near Gaza during the assault last summer that killed more than 2,200 Palestinians. The Israeli affiliate of the French telecom company has “adopted” a military unit that was in action in locations where hundreds of civilians were killed. (via Frumline) The Israeli affiliate of Orange, the French multinational telecom company, provided direct material support to Israeli soldiers who participated in the deadly assault on Gaza last summer. The firm has also sponsored two Israeli military units for several years, evidence of its deep complicity in Israeli military occupation and human rights abuses. One of these units, the “Ezuz” tank company, took part in last summer’s attack on Gaza and was active in specific locations where hundreds of Palestinian civilians were killed. Orange, previously known as France Telecom, is a major provider of mobile phone, land line and Internet services in Europe, Africa and the Middle East, including in Jordan and Egypt (through its subsidiary Mobinil). In the UK, Orange operates as part of a joint venture called EE, and in Belgium it owns a big stake of Mobistar. In Israel, Orange makes its profits by licensing its brand to an independently owned Israeli company called Partner Communications Ltd. and selling equipment and other services to it.
Mobile Orange is a review platform that specializes in providing consumers with insights and feedback regarding various products and services. By facilitating user-generated reviews, the company helps individuals make informed decisions when purchasing goods or services. Mobile Orange aims to create a transparent environment where businesses can engage with their customers and enhance their reputations through authentic feedback. The platform serves a diverse customer base, including both consumers seeking reliable product reviews and businesses looking to understand customer sentiment. By offering tools for managing and responding to reviews, Mobile Orange supports businesses in improving their offerings while empowering consumers with the information they need to choose the best options available. With a focus on trust and transparency, Mobile Orange plays a vital role in the online review ecosystem.
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