Mobile Orange is a review platform that specializes in providing consumers with insights and feedback regarding various products and services. By facilitating user-generated reviews, the company helps individuals make informed decisions when purchasing goods or services. Mobile Orange aims to create a transparent environment where businesses can engage with their customers and enhance their reputations through authentic feedback. The platform serves a diverse customer base, including both consumers seeking reliable product reviews and businesses looking to understand customer sentiment. By offering tools for managing and responding to reviews, Mobile Orange supports businesses in improving their offerings while empowering consumers with the information they need to choose the best options available. With a focus on trust and transparency, Mobile Orange plays a vital role in the online review ecosystem.
Mobile Orange receives overwhelmingly negative feedback from its customers, with many expressing frustration over hidden fees and poor service. Reviewers frequently mention unauthorized charges and a lack of transparency, describing the company as deceptive and untrustworthy.
Complaints about customer service are rampant, with consumers reporting long wait times and unresolved issues, leading to a sense of helplessness. Some customers note that their experiences with installation were disappointing, with missed appointments and inadequate support. However, a few positive reviews highlight the affordability of the mobile plans and commend the customer service when it functions properly. Despite these isolated praises, the overall sentiment is largely negative, reflecting a significant dissatisfaction with Mobile Orange's practices and service quality.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 18 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2022.
| Month | Average | Reviews |
|---|---|---|
| Oct 21 | 3.0 | 1 |
| Nov 21 | 1.0 | 1 |
| Dec 21 | 1.0 | 1 |
| Jan 22 | 1.0 | 1 |
| Feb 22 | 1.0 | 1 |
| Mar 22 | — | 0 |
| Apr 22 | — | 0 |
| May 22 | — | 0 |
| Jun 22 | — | 0 |
| Jul 22 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 18 most recent reviews.
“Bad service, double charging invoices, not possible to solve issues over phone or email”
18 reviews of Mobile Orange. Filter by what matters to you.
Unpleasant situation. Reception was weak. I called them to explain the problem with reception but they blamed it on my phone. My phone was nearly 5 months old and had no issues with previous provider. After a discussion I got a new SIM card and now it works.
Bought 1GB and it's gone in 1 day
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Mobile Orange is a review platform that specializes in providing consumers with insights and feedback regarding various products and services. By facilitating user-generated reviews, the company helps individuals make informed decisions when purchasing goods or services. Mobile Orange aims to create a transparent environment where businesses can engage with their customers and enhance their reputations through authentic feedback. The platform serves a diverse customer base, including both consumers seeking reliable product reviews and businesses looking to understand customer sentiment. By offering tools for managing and responding to reviews, Mobile Orange supports businesses in improving their offerings while empowering consumers with the information they need to choose the best options available. With a focus on trust and transparency, Mobile Orange plays a vital role in the online review ecosystem.
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