Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	1.5	60	100%	-0.2	● Medium

1.5 / 5 overall

60 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Sep 2025.

Last 3 months: 1.3▼ 0.2
12-month avg: 1.5
All-time: 1.5
Category avg: 3.9

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Service	Website & app	Value	Trend	Reviews
MoneyLionThis company	1.5 out of 5 (poor)	100 out of 100	1.3 out of 5 (poor)	1.8 out of 5 (poor)	1.1 out of 5 (poor)	−19%	60
International Card Services	4.2 out of 5 (good)	100 out of 100	3.3 out of 5 (fair)	3.0 out of 5 (fair)	—	—	1,200
Frontier Home Insurance	4.7 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.6 out of 5 (good)	4.7 out of 5 (good)	—	1,060
JustCover Travel Insurance	4.8 out of 5 (good)	100 out of 100	4.9 out of 5 (good)	4.7 out of 5 (good)	4.7 out of 5 (good)	—	1,060
247 Home Rescue	4.8 out of 5 (good)	100 out of 100	4.7 out of 5 (good)	4.0 out of 5 (good)	3.9 out of 5 (good)	—	1,060

Bottom line: MoneyLion is #5 of 5 on overall rating in this group. On service, JustCover Travel Insurance scores higher (4.9 vs 1.3).

Reviews

60 reviews of MoneyLion. Filter by what matters to you.

1.5ⓘ

Customer reviews (60)

0 reviews in the last 12 months

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Ronnie Braun

1 review

Jun 29, 2025

Scumbag liars

Scumbag liars, stole money from me after something was already paid. And after paid revoked any type of payment and deleted my banking institution they took almost $900 from me, stay away from them.

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Bonnie Belknap

1 review

Jun 24, 2025

Illegal interest rate, uncaring company

Moneylion charges interest rates that are illegal in my state, Oregon. I just discovered that. They put me in a horrible financial situation this month. They gave me loans and the same day they took out more than the loans for a previous loan. I thought the previous loan had been repaid. So I got loans but now down $50!!! Chat refuses to help. They just keep referring to their legal agreement. As a senior on a fixed income, this is a disaster for me, but they don't care.

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Allen

1 review

Jun 23, 2025

Beware of their PLAY TO EARN reward program don’t spend your own money! Don’t rely on their customer support or advocates either.

So this has been going on since May 9th. I completed a Play to Earn task with the promise of reward points. Everything was okay at first when the payouts were small but when I actually INVESTED my money to earn a little more everything started going wrong. Everytime I completed a milestone on one of the games to earn the rewards it didn’t payout the promised rewards and I would have to contact support and wait days to get a response or the reward. The third time this happened and I had to contact support (again this took multiple calls and chats on their app) I asked to speak to a supervisor“JOVER” was his name I made sure to ask if this was fixed because the next milestone I reached was the final one for this game called coin masters and I wanted to make sure I wouldn’t have to go through this and he told me yes we figured it out now it should be working fine. I believed them and put my last $75 (that may not seem like a lot to all of you but it hurt me bad but I needed the payout) into the game to get to level 200 for the promised payout of $211.35 and when I reached it nothing happened. I waited the recommended 48 hours before contacting them even though I desperately needed it. When I made a ticket on Wednesday June 11th I kept getting blown off basically and told it could take 3-5 business days to fix so I called every other day just for updates because they promised to email me some but NEVER DID. After the 5th day I was sent to their so called customer advocate “Ms. Shandra” because I wanted to hurry it along/file a complaint since then she has sent me 2 emails saying basically “we are trying/sorry” never asked a single question or answered to any of my concerns(I’ve sent a lot of emails and the number she has goes straight to voicemail) The worst part is that the reward had a time limit and it ran out a few days ago and after it ran out the pay out went from $211.35 to $30.75 AND GUESS WHAT the day after it magically allowed them to send me the payment, but guess what happened IT ONLY PAID THE $30.75 not even half of what i put in the game and still haven’t heard a word from Shandra this is completely unfair and they are blatantly trying to wait me out in hopes I will just leave it alone but I can’t it is so wrong and I just want what I earned. Please don’t trust them on a lot of things they say and when something goes wrong their customer service just seems like they want to calm you down to make you leave them alone just for now and it’s like that everytime you call/chat.

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M. Good

1 review

Apr 18, 2025

Oh, it is what it is! Get used to itOne star because I couldn’t give zero

One star because I couldn’t give zero. Moneylion used to be good to me and something changed about a year ago and now it’s just unbelievable. They offer products but when you go to link your bank account to the product so you can utilize them they don’t even List their own bank. Money line is an option so for the loans and the “credit building perks“ are virtually useless. But they sure take out their fees every month they send you random options for Credit building and then or cash advances etc., and when you try to take advantage of them, and of course you have to have a MoneyLion account to do this BUT!! your Moneylion account IS NOT an option to repay the loans or the advances so they are useless. I can’t take advantage of ANY OF THE SO-CALLED ADVANTAGES BECAUSE THEY DON’T EVEN ACCEPT THEMSELVES AS A REPAYMENT OPTION!! BECAUSE THEY’RE NOT A BANK I GUESS IT’S RIDICULOUS. I HAD AT LEAST FIVE LOANS WITH THEM ALL IN GOOD STANDING ALL PAID OFF ON TIME AND THEN SUDDENLY I DIDN’T QUALIFY OR BETTER YET I COULDN’T REPAY THEM WITH MY MONEYLION ROLL MONEY ACCOUNT BECAUSE IT WASN’T LISTED AS A REPAYMENT OPTION SO I WENT TO THE WOW ACCOUNT JUST TO HAVE THE SAME NONSENSE. THE ONLY REASON I KEEP THIS ACCOUNT IS BECAUSE I DON’T WANNA GO THROUGH THE HASSLE OF CHANGING MY SOCIAL SECURITY PAYMENT AND THEY DO ALLOW ME INSTA CASH SINCE I’M WRITING THIS THEY’LL PROBABLY CUT THAT OFF TOO.. welcome to Moneylion y’all oh and if you try and get a manager, they just hang up on you or tell you that you’ll get the same response and then they tell you that there’s no way possible no human can override their algorithms if it were me, I’d probably start looking at mysystem because we’re real people and not everybody lives on algorithm and if you can’t control your own company and override things I would look at some different software whatever it is what it is.

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Month	Average	Reviews
Jan 25	3.0	2
Feb 25	1.7	11
Mar 25	1.0	3
Apr 25	1.3	13
May 25	1.8	5
Jun 25	1.7	6
Jul 25	1.4	8
Aug 25	1.3	6
Sep 25	1.2	6

MoneyLion reviews & trust report

MoneyLion has a poor customer experience.

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Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 6 positive reviews

Top complaintsof 53 negative reviews

How it compares

Reviews

Customer reviews (60)

Scumbag liars

Illegal interest rate, uncaring company

Beware of their PLAY TO EARN reward program don’t spend your own money! Don’t rely on their customer support or advocates either.

MoneyLion FAQ

Is MoneyLion a legitimate company?

Is MoneyLion a scam?

What services does MoneyLion offer?

What are the payment methods accepted by MoneyLion?

How can I contact MoneyLion for support?

Alternatives to MoneyLion

International Card Services

Frontier Home Insurance

JustCover Travel Insurance

247 Home Rescue

eCapital Freight Factoring

Oodle Car Finance

The CrowdTrust Experience⭐

It an amazing app for people struggling.

I was a customer for awhile deactivated…

Had an account

Money Sharks lurking in their platform pool

Good luck getting your hands

I WILL BE HONEST

Steer away from this website

I use the instacash app on 2/10/25 and…

This company will not let me delete the…

BEWARE! Money Lyin is a SCAM that HARMS Your Credit!

I closed my loan account and verified…

My account was closed by them a couple…

Oh, it is what it is! Get used to itOne star because I couldn’t give zero

They allowed my account to get hacked…

The worse experience ever

I'm glad the State of New York is has…

Will not pay referral bonus

About MoneyLion