Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth.
The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.
Morrison Data Services has a poor customer experience.
Morrison Data Services receives significant criticism from consumers, with a staggering 72% of reviews rating the company poorly. Many reviewers express frustration over the unprofessional behavior of staff, citing instances of rudeness and a lack of proper identification during meter readings.
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Customers report feeling uncomfortable with representatives entering their properties without permission or adequate notice, leading to feelings of violation and concern for safety. However, there are positive mentions of specific employees, such as Denis and Lynne, who are praised for their courteous and efficient service. Despite these few commendable experiences, the overwhelming sentiment reflects dissatisfaction with the company's overall service quality and staff attitude.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.1
185
100%
● Low
2.1 / 5 overall
=
185 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.6
12-month avg
1.8
All-time
2.1
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
4.0
4
Oct 24
2.3
3
Nov 24
1.0
1
Dec 24
1.0
2
Jan 25
1.0
1
Feb 25
1.0
2
Mar 25
2.3
3
Apr 25
1.6
7
May 25
1.0
3
Jun 25
1.0
3
Jul 25
1.6
7
Aug 25
1.7
11
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 185 most recent reviews.
Top praiseof 51 positive reviews
Friendly staff51%
26 mentions
Helpful support27%
14 mentions
Professionalism25%
13 mentions
Customer service24%
12 mentions
“Dennis was absolutely fantastic
Well mannered and polite”
On “Friendly staff” · Aug 14, 2025
Top complaintsof 133 negative reviews
Customer service15%
20 mentions
Installation7%
9 mentions
Billing6%
8 mentions
Payment issues5%
6 mentions
“Knock on my door at 7”
On “Customer service” · Jul 25, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consulting.
Overall rating and review count for this company and similar companies
Review for: Den: ID 537603
Den arrived on time, called ahead as requested, and clearly explained the process for my landlord meter replacement. His attitude and efficiency were excellent. I oversee over 1,000 properties, and I genuinely hope I meet Den for future meter exchanges, upgrades, and repairs — he sets a high standard. Many thanks again.
— Bill
Dennis was absolutely fantastic
Well mannered and polite. Couldn't have been more helpful. Got on the job no.problem. cleaned up after himself
Showed me patiently how to work the little gadget. If I had any trouble would ask for him again
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Zayad from Morrisons Data Services visited our home this morning to replace our ageing gas and electric meters.
We found him very pleasant, very informative and we feel he did an excellent job. Hence 5 stars.
Zayad installed our gas smart meter today, he arrived on time and carried out the work in a professional way. He was polite and even took the time to set up and demonstrate our in home display which was very much appreciated. A job well done.
My experience with these new smart meters has been a painful one since they were fitted a few months ago.
Zayad has restored my confidence in the company and the meters through his determination to get them working and willingness to see the job through to the end.
He was positive and polite from start to finish and it was a pleasure to meet him. Thank you Zayad.
Really appreciate the work of Zayad. I have been waiting 7 years (yes 7) to have my gas and electric meters changed. Lots of people have looked at the job and walked away. He came in efficiently and resolved the issue despite it being challenging. He then gave me further good advice. Excellent work all round a credit to Morrisons Utility Services.
Zahid came out to get our smart meter operational as it was installed in November and had never worked as a smart meter. He persisted to troubleshoot and managed to get it up and running. He was very efficient, curtious and explained the display unit clearly.
The engineer attended my residence to install a smart meter on the property. He carried out the installation and tidied up the wiring as he did so. Once the smart meter was up and running he explained how it worked. Throughout he conducted himself in a highly friendly and professional manner.
Zayad done a great job fitting SMART meters. He explained everything very well and asked if I had any questions. Any potential issues were also explained, fortunately no major issues arose and Zayad completed the job efficiently and within the timescale. He then explained how to read the smart meters and the in house display unit. He was polite and friendly. Overall excellent service provided.
Zayad was very professional. On arrival he surveyed the existing installation and the thick stone walls of the house before deciding how to proceed. Once he started he removed the old meter and set about tidying up what had been a pretty messy board. He worked quickly and incredibly neatly to transform the electrical cupboard, before moving on to the gas meter outside. Once finished, he performed safety checks on both systems.
I am very pleased with the work done. Zayad is a very personable guy who has a strong work ethic. Thank you.
Sean installed our Smart Meter today. He explained what he needed to do and clearly went thro the useful features on the in-home display....in a very pleasant manner!
Morrison Data Services is a company that specializes in providing data management and analytics solutions tailored to meet the needs of businesses across various industries. With a focus on enhancing operational efficiency, the company offers services that include data processing, data integration, and business intelligence solutions. These services are designed to help organizations leverage their data to make informed decisions, improve customer satisfaction, and drive overall growth.
The target market for Morrison Data Services includes medium to large enterprises that require robust data solutions to manage their complex data environments. By offering a suite of services aimed at optimizing data usage, the company positions itself as a valuable partner for businesses looking to enhance their data capabilities and achieve strategic objectives. Through its commitment to data excellence, Morrison Data Services aims to support organizations in navigating the evolving landscape of data management.