Netfly TV is a digital platform dedicated to aggregating and displaying user-generated reviews and ratings for various streaming services and content providers. The company aims to assist consumers in making informed decisions by providing a comprehensive collection of feedback on video streaming options. Through its website, netflytv.com, users can access insights into the performance, content quality, and user experience associated with different streaming platforms.
The primary customers of Netfly TV include consumers seeking reliable information before subscribing to or using streaming services. By facilitating user engagement and facilitating discussions around service quality, Netfly TV serves as a valuable resource for individuals looking to enhance their viewing experience. The platform's focus on transparency and community-driven feedback positions it as a useful tool in the competitive landscape of streaming services.
Netfly TV receives a generally positive reception from its users, with many praising the excellent service and great selection of programs. Reviewers highlight the user-friendly interface and commend the customer service as responsive and helpful.
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However, there are notable complaints regarding support issues, particularly concerning refunds and account access, with some customers experiencing long wait times for assistance. Additionally, buffering issues are frequently mentioned, especially with high-definition channels, which detracts from the viewing experience. While many users express satisfaction with the overall service, the inconsistency in support and technical performance raises concerns. Overall, Netfly TV is viewed positively, but improvements in customer support and streaming reliability are needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
110
100%
-1.0
● Low
4.0 / 5 overall
=
110 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.6▼ 1.0
12-month avg
4.0
All-time
4.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
1
Oct 24
4.7
3
Nov 24
4.0
3
Dec 24
4.7
3
Jan 25
4.6
5
Feb 25
3.3
7
Mar 25
5.0
6
Apr 25
4.5
4
May 25
4.0
3
Jun 25
3.7
10
Jul 25
3.4
5
Aug 25
3.6
8
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 110 most recent reviews.
Top praiseof 79 positive reviews
Customer service44%
35 mentions
Fast & efficient16%
13 mentions
Easy to use11%
9 mentions
Quality9%
7 mentions
“Great service”
On “Customer service” · Aug 2, 2025
Top complaintsof 21 negative reviews
Customer service71%
15 mentions
Refund29%
6 mentions
No response14%
3 mentions
Payment issues14%
3 mentions
“Well, when it works it’s great”
On “Customer service” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Streaming Services.
Overall rating and review count for this company and similar companies
Some channels have buffering, freezing while watching,I have to switch from the watched channel to another channel then back to previous channel, so you may get to watch or not. I have two Firesticks both 4K and are fairly new. So, that’s why I gave this rating
We keep having issues with the Neyflytv service and the reset feature does not seem to make any difference. Many times we notified them by chat and email but the issues persisted. They also recently refunded one of our subscriptions in error, that resulted in them cancelling one of our subscriptions. The error was made by one of their staff, yet they penalised us for their mistake, that cannot be right.
The service when it works is OK but there are too many recurring problems that they do not seem able to rectify in a timely manner. The 24 hour catchup is a bit limiting especially when it doesn't work. We prefer to use the chat facility as when emailing them they take a lot longer to reply, if they bother to reply at all.
Rubbish, app complicated, not user friendly, customer support unhelpful, wasted 2 hours of my life trying to get it to work and they won't refund £1.99 of a failed trial
Netfly TV offers a wide selection of programs including various channels, movies, and series. For more details on specific offerings, please visit our website.
What should I do if I encounter technical issues?
If you experience any technical difficulties, we recommend reaching out to our customer support team through our website for assistance.
Are there any subscription plans available?
Yes, Netfly TV offers several subscription plans. You can find more information about pricing and options on our website.
What is the refund policy if I'm not satisfied with the service?
For information on our refund policy, please refer to the terms and conditions on our website or contact our customer service.
All 5 questions →Show fewer questions
How can I improve streaming quality if I experience buffering?
Buffering issues can occur due to various factors. Ensure your internet connection is stable and consider checking with customer support for further assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Clunky website. Bad, slow, customer service. However, there are a lot of channels available. Although for some reason it's severely lacking in Netflix in English. While the shows themselves are in English, you often have to watch with subtitles in Dutch or something. Not really sure it's worth the cost.
Only had it a few days but so far it's fantastic only thing I find is some movies and series there is a picture audio delay and can't find a setting for it but all in all works great
Would like to be able to setup channels to be just US channels instead of going through all the different countries channels. And has a bad lag on button response.
Excellent product and 5🌟 customer service. I struggled to follow the VERY SIMPLE process to activate the app. I needn’t have worried and nor should you.
Go on live chat if you have any questions. They are brilliant and anticipate the questions you will ask and have the answers before you have thought of the next one. The picture quality is superb. Fully recommend. I will comment on their facebook post. Feel free to contact me to validate this rating, which is definitely 5🌟
lost the service for 2 months, paid for the service but they offered nothing for compensation, when you chat to Ruby at Netfly she does not answer, the customer service does not exist, recived an email from them stating they had changed the way they work and had re-structured everything but when i replied for a free trial i got nothing and got no response from Ruby in the chat, do not use this company, it is the worst IPTV provider and cares nothing for customers
Netfly TV is a digital platform dedicated to aggregating and displaying user-generated reviews and ratings for various streaming services and content providers. The company aims to assist consumers in making informed decisions by providing a comprehensive collection of feedback on video streaming options. Through its website, netflytv.com, users can access insights into the performance, content quality, and user experience associated with different streaming platforms.
The primary customers of Netfly TV include consumers seeking reliable information before subscribing to or using streaming services. By facilitating user engagement and facilitating discussions around service quality, Netfly TV serves as a valuable resource for individuals looking to enhance their viewing experience. The platform's focus on transparency and community-driven feedback positions it as a useful tool in the competitive landscape of streaming services.