Netfly TV is a digital platform dedicated to aggregating and displaying user-generated reviews and ratings for various streaming services and content providers. The company aims to assist consumers in making informed decisions by providing a comprehensive collection of feedback on video streaming options. Through its website, netflytv.com, users can access insights into the performance, content quality, and user experience associated with different streaming platforms.
The primary customers of Netfly TV include consumers seeking reliable information before subscribing to or using streaming services. By facilitating user engagement and facilitating discussions around service quality, Netfly TV serves as a valuable resource for individuals looking to enhance their viewing experience. The platform's focus on transparency and community-driven feedback positions it as a useful tool in the competitive landscape of streaming services.
Netfly TV receives a generally positive reception from its users, with many praising the excellent service and great selection of programs. Reviewers highlight the user-friendly interface and commend the customer service as responsive and helpful.
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However, there are notable complaints regarding support issues, particularly concerning refunds and account access, with some customers experiencing long wait times for assistance. Additionally, buffering issues are frequently mentioned, especially with high-definition channels, which detracts from the viewing experience. While many users express satisfaction with the overall service, the inconsistency in support and technical performance raises concerns. Overall, Netfly TV is viewed positively, but improvements in customer support and streaming reliability are needed.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.0
110
100%
-1.0
● Low
4.0 / 5 overall
=
110 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.6▼ 1.0
12-month avg
4.0
All-time
4.0
Category avg
3.9
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
5.0
1
Oct 24
4.7
3
Nov 24
4.0
3
Dec 24
4.7
3
Jan 25
4.6
5
Feb 25
3.3
7
Mar 25
5.0
6
Apr 25
4.5
4
May 25
4.0
3
Jun 25
3.7
10
Jul 25
3.4
5
Aug 25
3.6
8
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 110 most recent reviews.
Top praiseof 79 positive reviews
Customer service44%
35 mentions
Fast & efficient16%
13 mentions
Easy to use11%
9 mentions
Quality9%
7 mentions
“Great service”
On “Customer service” · Aug 2, 2025
Top complaintsof 21 negative reviews
Customer service71%
15 mentions
Refund29%
6 mentions
No response14%
3 mentions
Payment issues14%
3 mentions
“Well, when it works it’s great”
On “Customer service” · Aug 31, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Streaming Services.
Overall rating and review count for this company and similar companies
I've been using Netfly TV for 3 months now and all I can say its excellent! I watch all the football, all the sports, I watched a the tyson fury fight last night and it was amazing, brilliant quality, no buffering. I would recommend this service to anyway. Ignore the negative reviews on here because its ab excellent service.
Netfly TV offers a wide selection of programs including various channels, movies, and series. For more details on specific offerings, please visit our website.
What should I do if I encounter technical issues?
If you experience any technical difficulties, we recommend reaching out to our customer support team through our website for assistance.
Are there any subscription plans available?
Yes, Netfly TV offers several subscription plans. You can find more information about pricing and options on our website.
What is the refund policy if I'm not satisfied with the service?
For information on our refund policy, please refer to the terms and conditions on our website or contact our customer service.
All 5 questions →Show fewer questions
How can I improve streaming quality if I experience buffering?
Buffering issues can occur due to various factors. Ensure your internet connection is stable and consider checking with customer support for further assistance.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Havr been in touch with "Jasmine" Services not working, channels always have errors or Black screen. She keeps telling me to restart which never works. I asked for a refund and she claims she does not know who I am, though we've been conversing about the crappy service for a week now. No service and no help. My advice is to believe the negative reviews and STAY AWAY!
As a user who has used other services before, I am happy with them, but there was a problem while moving their servers last summer, apart from that, there has not been a match that I have not been able to watch so far. There are many country options, so if there is a freeze, you can watch the match on another country's television. I am very pleased and I just extended my membership for 1 year.
Just re subscribed after using a different service for the last 6 months. They offered me a 40% discount. Logs in ok but can’t get any streams to work. Just keep getting connection error messages. Chat is not available and not responding to my messages. Will be seeking a refund from my credit card. Interesting that they market themselves as being most reliable- I don’t think so…..
It worked well for the first six months but now
I get nothing and customer service doesn't reply to my emails
Today is the 21st and still no reply from customer service.
Netfly TV is a digital platform dedicated to aggregating and displaying user-generated reviews and ratings for various streaming services and content providers. The company aims to assist consumers in making informed decisions by providing a comprehensive collection of feedback on video streaming options. Through its website, netflytv.com, users can access insights into the performance, content quality, and user experience associated with different streaming platforms.
The primary customers of Netfly TV include consumers seeking reliable information before subscribing to or using streaming services. By facilitating user engagement and facilitating discussions around service quality, Netfly TV serves as a valuable resource for individuals looking to enhance their viewing experience. The platform's focus on transparency and community-driven feedback positions it as a useful tool in the competitive landscape of streaming services.