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Newsmax receives a mixed reception from its audience, with many expressing dissatisfaction alongside a smaller group of enthusiastic supporters. Reviewers appreciate the breadth of news coverage and some describe it as "outstanding" and "fair and balanced," highlighting its appeal to those seeking alternatives to mainstream media.
However, a significant number of consumers criticize the network for its perceived bias, particularly against former President Trump, with specific complaints about Andrew Napolitano's commentary. Customer service issues are frequently mentioned, with many finding it unresponsive and problematic, particularly regarding subscription management. Additionally, viewers express frustration over the increasing number of commercials, detracting from their viewing experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 211 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.8 | 6 |
| Sep 24 | 1.9 | 9 |
| Oct 24 | 1.1 | 8 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | 1.3 | 3 |
| Jan 25 | 1.8 | 12 |
| Feb 25 | 1.8 | 10 |
| Mar 25 | 3.0 | 6 |
| Apr 25 | 2.0 | 6 |
| May 25 | 2.6 | 5 |
| Jun 25 | 1.5 | 2 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 211 most recent reviews.
“Newsmax is outstanding”
“For some reason my subscription was cancelled even though the payments are automatic through ROKU”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.2 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | +24% | 211 |
| 4.0 out of 5 (good) | 100 out of 100 | — | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | — | 31 | |
| 2.9 out of 5 (fair) | 100 out of 100 | — | — | 23 |
Bottom line: Newsmax is #5 of 5 on overall rating in this group. On service, SWD Media scores higher (5.0 vs 1.7).
211 reviews of Newsmax. Filter by what matters to you.
They need to get rid of Andrew Napolitano. He hates Trump and is a leftist Judge. Everything He says on Newsmax is always against Trump. He writes articles against Trump. I have no ideal why they put him on every day. I will not contribute to Newsmax until they get rid of Him. I will continue to donate to OAN and the Blaze until he is gone.
I really love the evening shows on Newsmax+, but their customer service sucks! For some reason my subscription was cancelled even though the payments are automatic through ROKU. So, I spend like 30 minutes on the phone with ROKU, and they actually helped, but the bottom line is that they showed I cancelled my subscription, which I did not, but that I had service until end of annual subscription on July 25th. I pointed out that my Newsmax+ was cut off at 12:01 am June 26th, because I was watching it when it happened. I was then advised to contact Newsmax Customer Service, which I had done a couple of weeks ago when I kept having to sign in every time I pulled up the Newsmax app. So, I did contact Newsmax and provided them with the chat I downloaded from Roku, the new email address I set up to subscribe to Newsmax+ again, since that is what I was told to do, and the receipt showing I had paid a year's subscription, and a button to access my account, which again, shows no active subscription. I contact NEWSMAX yet again, and provide screenshots of all of this, and they inform me there is no active account. I am so sorry that I ever bought their stock! It is doomed to fail if they don't get English-speaking people with half a brain on their customer service portal!
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Ive been a subscriber to Newsmax for months now and the app continues to be extremely problematic. Ive reinstalled,called customer service and to no lasting results. If these problems continue with the app, i will have to unsubscribe. It is the last thing I want to do as I enjoy Newsmax very much but if this issue doesnt get permanently fixed then im out
Polls are rigged I voted saying I did not approve of Trump 1st 100 days, then it asked me if my choice was correct I said yes then it asked me to confirm my email address so I did then I opened my email and it said I had to click this link for my vote to count and was this the way I was voting I clicked link then it came up error try again and they claim Trump is winning in the pols now we know why
This is foxnews.com version 2. Right wing MAGA rubbish. If you like this kind of stuff, just go straight to foxnews.com as they will satisy your needs.
I bought stock on March 16th at before the IPL a $10 a share it was funded through my credit card and charged to Newsmax On March 26th it said Ms Max did not accept my purchase as the original group of shares was sold out and yet it went to Newsmax they still have my money I have not gotten a refund and I'm reporting them to the SEC the Ohio Attorney General and the BBB very unethical I basically Finance the owners stock by
Newsmax is nothing but a crooked company. Cares only about what benefits them regardless of who they hurt in the process!
Absolutely horrendous ads, I can’t take it any longer. I know they need ads for income but come on can’t you make them look a little more professional.
my ears BLEED i swear this guy YELLED it was so annoying this is like fox news from temu (fox is still buns)
Trash and not even news. You would think that a news outlet would deliver accurate information instead of lie about what they want in every other sentence. I’m not even talking about the opinion stuff, they genuinely get information wrong constantly to the point that their content is misinformation.
NOT YELLING ONLY WANT TO SAVE PEOPLE MONEY. IN 2023 I WROTE A REVIEW ON NEWSMAX DO TO CONTINUED INTERRUPTION OF MY SERVICE. TODAY FEB 6, 2025 EVERY 5 TO 10 MINUTES THE STREAM STOPS CAUSING ME TO HAVE TO REOPEN THE APP. APPARENTLY THEY'VE NOT FIXED THIS ISSUE CAUSE OTHERS HAVE REVIEWED SAYING THE SAME AS ME. UNLESS THIS GETS RESOLVED QUICKLY SINCE I DON'T FEEL 2023 IS TO QUICKLY I'M CANCELING MY NEWSMAX PLUS SUBSCRIPTION AND WILL PAY A BIT MORE FOR SLING TV SO I CAN GET RELIABLE FOX NEWS STREAMING.
They used to make an attempt to be factual but now with the phony debunked American Moments and 1000 commercials it's dumb.
I call BS on Newsmax’s initial stock purchase offering. It was originally capped at $100,000,000.00 and is only open to people worth a million or with an income of $200,000.00+ who will receive a 25% discount and a 7% dividend. (In other words, only wealthy people can invest early to get discounts and dividends.) So, all of us middle—and low-income people who represent 95%+ of Newsmax’s viewing audience must wait for the Initial Public Offering (IPO) to buy our stocks at full price with no dividend. They have extended their cap to $150,000,000.00 and now to $200,000,000.00 for the initial wealthy purchasers. In their advertising of this issue, they say it is an SEC rule. If so, they shouldn’t have extended the cap so that middle and low-income buyers would be able to purchase shares at a reasonable price. Another option for Newsmax to be fair would have been to establish a co-op (representing a wealthy investment) whereby all people could pool funds to get the appropriate share of stock with the discount and dividend. I planned to purchase $2,500.00 of their stock but have decided to stay out. Because the wealthy receive their $200,000,000.00 worth of IPO shares at the 25% discount and dividend, which will lower the opening value of Newsmax stocks, only providing immediate profit for the <5% wealthy of Newsmax viewers who will be the shareholders on opening day selling to make an immediate 25%+ profit.
Newsmax has been our go to new channel for years however, during the last few months, the TV app keeps bugging out with a message that “We ran into a problem, we are sorry.” It then reverts back to the “Watch Live Now” button. It is the worse in the evening. The app only lasts 5 minutes and then boots you out of the app. We are cancelling our subscription. If they know they have a problem, they should communicate with their subscribers.
App frequently crashes
I like news max plus but the app keeps crashing constantly. I was on hold for almost two hours with them. Finally I got to speak with someone and he said they were aware of the problem and are working to get it fixed. That was over a month ago and it still keeps crashing weather in at my home in Oregon or my other home in Florida; same thing. I had to switch to Fox to watch the Trump inauguration because it kept crashing every three minuets , so irrigating. So at this point we have no choice but to cancel our account and go back to Fox!
Contacted customer service to ask for a refund of my subscription that was just charged, but was completely ignored and instead got multiple spam emails I didn't sign up for. I know their policy is no refunds, but their policy is also actually to show the news as it happens. However they only have reruns on the weekend. That's bad enough but I adjusted. However they showed Trump's Victory Rally on 01/19/2025, but cut it off a few minutes into Trump's speech and went back to rerun the previous events as if Trump wasn't actually giving a speech. As a result I have cancelled my subscription and will subscribe to Fox News instead since I don't have cable. It should be noted that little old OAN showed ALL of Trump's Victory Rally speech to the end and even beyond. Newsmax is a huge disappointment and I cannot recommend them at all. Don't waste your time and money.
The free Newsmax show on our Samsung TV is horrible. Most of the time it plays long clips of Teddy Roosevelt, JF Kennedy, the old space program, and other boring stories (after watching the first time, it gets boring). $4.99 per month is too expensive. We'll subscribe when it is 0.99 cents per month. Ugh.
CrowdTrust is a review platform that allows consumers to share and read feedback about various products and services. It serves as a space for users to express their experiences, helping potential customers make informed decisions based on real user insights. The platform aggregates reviews across multiple categories, providing an accessible resource for individuals seeking trustworthy information. The company targets a diverse audience, including everyday consumers, businesses looking to enhance their reputation, and marketers aiming to understand customer sentiment. By facilitating honest conversations around products and services, CrowdTrust aims to foster transparency and accountability in the marketplace. Users can easily navigate the site to find reviews that cater to their specific needs, making it a valuable tool for both consumers and businesses alike.
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