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Newsmax receives a mixed reception from its audience, with many expressing dissatisfaction alongside a smaller group of enthusiastic supporters. Reviewers appreciate the breadth of news coverage and some describe it as "outstanding" and "fair and balanced," highlighting its appeal to those seeking alternatives to mainstream media.
However, a significant number of consumers criticize the network for its perceived bias, particularly against former President Trump, with specific complaints about Andrew Napolitano's commentary. Customer service issues are frequently mentioned, with many finding it unresponsive and problematic, particularly regarding subscription management. Additionally, viewers express frustration over the increasing number of commercials, detracting from their viewing experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 211 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.8 | 6 |
| Sep 24 | 1.9 | 9 |
| Oct 24 | 1.1 | 8 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | 1.3 | 3 |
| Jan 25 | 1.8 | 12 |
| Feb 25 | 1.8 | 10 |
| Mar 25 | 3.0 | 6 |
| Apr 25 | 2.0 | 6 |
| May 25 | 2.6 | 5 |
| Jun 25 | 1.5 | 2 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 211 most recent reviews.
“Newsmax is outstanding”
“For some reason my subscription was cancelled even though the payments are automatic through ROKU”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.2 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | +24% | 211 |
| 4.0 out of 5 (good) | 100 out of 100 | — | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | — | 31 | |
| 2.9 out of 5 (fair) | 100 out of 100 | — | — | 23 |
Bottom line: Newsmax is #5 of 5 on overall rating in this group. On service, SWD Media scores higher (5.0 vs 1.7).
211 reviews of Newsmax. Filter by what matters to you.
It was excellent until they went public. Now they are advertising every few minutes in order to reach more customers HOWEVER, as a paying customer I am very unhappy with this service. Add news ‘on a continuous loop’ and I am beyond unhappy l will not renew
I am sick of the never Trumps who have shows on Newsmax. I can't stand the liars like Andrew Napolitano. He should not have a show. He is really bad. He called our President a king. He is a dishonest liar. He says what if??? Well these political appointed judges should be arrested these crooked judges that think they are above everyone. Half of these are the sucky Foxx people never Trumpers.
Quality of service unreliable. Poor streaming shows they stoped in the middle of and morning news comes on instead. Show completely not shown and morning news put on. My star rating was great now a two or three. Need to upgrade your service that people paid for.
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I like the station except for the old Judge on freedom file. I feel like that guy is not a conservative. And he annoys me every time I’m drinking my coffee in the morning when he comes on. I switch the station. He’s always against Trump it seems and things that are going on with the Republicans. I feel he’s more democrat than anything. I thought this was a Republican station so if it’s not, I won’t be watching.
I really love the shows on NEWSMAX PLUS, especially Greg Kelley, Chris Plante, etc. But the little of bit of juice you get between the commercials is not worth the squeeze. I just cancelled my subscription because I don't think anyone should have to pay to watch commercials. And the commercials seem to consume so much more time than the actual shows. Sorry, I will miss my shows, but NOT the never ending commercials.
I used to love newsmax but I'm really getting tired of paying money for a channel that crashes all the time. It's always kicking back to my home screen, freezing up, or buffering. Going back to Fox News channel
Greg Kelly was so nasty about Pete Hegseth that I cannot watch his program anymore. Greg is supposed to be a great Christian but he did not act like one on this occasion.
Greg Kelly went against Trump with the pick of Pete! Shane on him! Will not watch anymore
When Newsmax was free, it came on without problem. However, ever since I've been a monthly subscriber, the Newsmax App has given us nothing but grief! Sometimes I'll get the news and sometimes it stays frozen and won't budge. When I call for technical help, they tell me to "uninstall" the app and then "reinstall" This is tiresome and frustrating for for someone who pays a monthly subscription as this does NOT happened with other apps. I get live streaming very easily with everything else, with all apps that works beautifully...but NOT Newsmax. It's very faulty, half the time doesn't work, won't come in, very frustrated. Newsmax needs to get it's act together since they are now charging for it. I'm seriously thinking of dropping my subscription with Newsmax.
This has to do with Greta and her horrible coverage of the Republican Convention. She kept interrupting everyone to express her "unique" opinion and at times was just plain argumentative. I left FOX a while ago for Newsmax and typically love the hosts, but Greta was horrible on FOX and now she's stinking up Newsmax as well. Please please don't let her ever host something as important as the Convention ever again.
I cannot understand why Newsmax cannot cut into their warmed over shows with a current. happening/development. I am having to go to CNN to see a current event that just happened. I get so tired of their warmed over shows. Why would I pay for something extra when I do not like what they are showing in the first place.. They have no news reporter so anything that has happened you have to find out about the next day. They need a current reporter who can break in with developing news.
Right now they are showing last nights trump rally with a big banner that says LIVE. What does that say about their integrity?
I like Newsmax but I have a few issues Wake up America does not start early enough for EST time zone. Weekends are horrible they want you to watch shows that have nothing to do with news, I pay to watch Newsmax should be 7 days of News not 5 days.
Newsmax TV is great when it works. I changed from FOX to NEWSMAX when they fired Tucker. The problem is service. I am on day seven with no audio on Newsmax and day six of no response from Newsmax despite texting their contact line numerous times. It also doesn't go without notice that they don't respond to TRUST PILOT reviews.
I subscribed to the paid service because I have always liked Newsmax. It seems, however, that the minute I subscribed service was horrible. I have to sign in at least once a day because of freezes, video cuts out, audio cuts out and sentences are often overlapped or repeated due to technical glitches. Furthermore, I'm fed up with hearing how Newsmax has has a "brand new" story (that being a paid streaming service started 4 months ago) and hearing "we can't stop talking about it"---well you'd better. It's getting VERY old. Finally, I was still willing to hang in despite issues mentioned. However, after hearing several commentators state emphatically that Newsmax believes that the 2020 election was fair and legitimate I am done! It's not that I disagree with Newsmax on this (which I do) but rather it shows that they are just one more network of non-journalists who find it impossible to be neutral (or at least present both sides.) Shame on Newsmax! So very disappointing!
CrowdTrust is a review platform that allows consumers to share and read feedback about various products and services. It serves as a space for users to express their experiences, helping potential customers make informed decisions based on real user insights. The platform aggregates reviews across multiple categories, providing an accessible resource for individuals seeking trustworthy information. The company targets a diverse audience, including everyday consumers, businesses looking to enhance their reputation, and marketers aiming to understand customer sentiment. By facilitating honest conversations around products and services, CrowdTrust aims to foster transparency and accountability in the marketplace. Users can easily navigate the site to find reviews that cater to their specific needs, making it a valuable tool for both consumers and businesses alike.
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