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Newsmax receives a mixed reception from its audience, with many expressing dissatisfaction alongside a smaller group of enthusiastic supporters. Reviewers appreciate the breadth of news coverage and some describe it as "outstanding" and "fair and balanced," highlighting its appeal to those seeking alternatives to mainstream media.
However, a significant number of consumers criticize the network for its perceived bias, particularly against former President Trump, with specific complaints about Andrew Napolitano's commentary. Customer service issues are frequently mentioned, with many finding it unresponsive and problematic, particularly regarding subscription management. Additionally, viewers express frustration over the increasing number of commercials, detracting from their viewing experience.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.2 | 211 | 100% | +0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 2.8 | 6 |
| Sep 24 | 1.9 | 9 |
| Oct 24 | 1.1 | 8 |
| Nov 24 | 2.0 | 1 |
| Dec 24 | 1.3 | 3 |
| Jan 25 | 1.8 | 12 |
| Feb 25 | 1.8 | 10 |
| Mar 25 | 3.0 | 6 |
| Apr 25 | 2.0 | 6 |
| May 25 | 2.6 | 5 |
| Jun 25 | 1.5 | 2 |
| Jul 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 211 most recent reviews.
“Newsmax is outstanding”
“For some reason my subscription was cancelled even though the payments are automatic through ROKU”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · News & Media.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
 | 2.2 out of 5 (poor) | 100 out of 100 | 1.7 out of 5 (poor) | +24% | 211 |
| 4.0 out of 5 (good) | 100 out of 100 | — | −20% | 100 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | 61 | |
| 2.3 out of 5 (poor) | 100 out of 100 | — | — | 31 | |
| 2.9 out of 5 (fair) | 100 out of 100 | — | — | 23 |
Bottom line: Newsmax is #5 of 5 on overall rating in this group. On service, SWD Media scores higher (5.0 vs 1.7).
211 reviews of Newsmax. Filter by what matters to you.
I don’t like Judge Nepolitano. I never agree with him. It seems like Newsmax has given him free reign on legal opinions as the last word. I believe to be more credible Newsmax should have a different opinion from another legal source. I believe Neploitano is wrong and insulting. So I usually change the channel when he is on.
Newsmax is Great but their commercials are the worst. It’s like watching long segments from the home shopping network. I’m not sure who the advertisers think is actually watching Newsmax. I said to my wife perhaps we should subscribe to Fox News, thankfully she talked me down. Seriously, do something about the commercials.
I do like the shows, lots of good commentary. I DO NOT like the ads. They are misleading and often force you to watch long videos just to get to the sales pitch. The ads are not particularly relevant or worthy of my time. I’ve fallen for a couple and regretted both. I know that’s how you get the revenue, but you really need to vet the content better
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So I paid for a subscription to Newsmax so I could watch Greg Kelly and Rob Schmidt. There are a lot of other good shows on there as well. My complaint is they ask for feedback but they don't want to hear if you have complaints. The amount of commercials is excessive, I've read that also another reviews about Newsmax but even worse they have American Moments. They are very very long and there is several with every break. Plus they're all reruns they have like five different ones. I did not sign up for American Moments.. I have complained to all the shows. I've complained about other things like their app, it's the worst one I have on my phone. It doesn't load. You cannot find things. Worst app ever, and has been for years. And apparently others have complained about that as well. Newsmax customer service does not care if you are complaining They only want to hear if you're not complaining.. I really don't know if I would pay for a subscription again. They just don't seem to care what their viewers have to say.
Newsmax you were doing so well! It was a 5 star for a few years. Running all the 'america in history' segments over and over throughout the hour has got to stop! Please go back to more hard news and consider limiting the small segments to 2 an hour or maybe 3 an hour, excluding adds of course. You have to make money. Newsmax was 5+ stars before they added small history segments that repeat over and over!
Newsmax started out great, but I believe they’re going downhill. They have a commercial that says we are not trying to tell you what to think. Then Gretchen comes on and says.” People think news just happens,well it don’t. News isn’t news unless someone like me is there to explain it to you.” That sounds a lot like trying to tell me what to think. Then you have Greg Kelly saying the pot smokers are THE Problem with this country and belittles us every chance he gets. I don’t think they realize how many conservative redneck pot smokers are out here. I am looking for a replacement now.
Newsmax is getting banned from being broadcasted on tv. I hate newsman!!
I recently joined Newsmax+. I just finished reading many reviews of this station and have a few of my own issues. First, Greta needs to go. She's not interesting and talks over the her guests. Second, Dick Morris needs to go. I wouldn't trust him with my wooden nickel. Third, Either newsmax or newsmax+ can set their commercial traffic right at all. I think whoever is doing this needs to be fired along with Greta and Dick. Not that familiar but i believe if the commercial isn't played in its entirety its free. can't run a business like that. If it is the case they won't be around long. i have seen programs with this level professionalism on the public access channel.
Just got rid of cable, so had to get Newsmax app. since it's my main news station. Seems to take longer to load than other apps on my TV, plus some buffering, but willing to give it some time. (And no, it's not my WiFi) My main complaint is Greta. She was absolutely horrible during the RNC convention. When she comes on during the week, I switch to something else for an hour, usually The Five on my DVR through YouTube TV. Sure wish you were included in the YouTube TV line up!
Stop giving hillary clinton a platform, She is pure trash and just let that woman fade away.
There are TWO very annoying things about Newsmax which could easily be fixed. 1) Stop the late afternoon and evening opinion show hosts from REPEATEDLY showing clips taken of The View, or MSNBC host shows, or CNN host shows. If we wanted to see that CRAP, we'd watch those programs/stations! It's almost like, c'mon, let's hate them real good. ENOUGH! 2) GET RID OF GRETA VAN SUSTEREN. Not only is her voice annoying, but she's more far left than conservative, PLUS she is constantly interrupting her guests which is just downright rude. And those stupid purported "comical clips" shown at the end of the show are idiotic!
I like having a concretive news station to watch since the downfall of Fox to the dark side but, every since they started charging for their Newsmax+, they seem to have slid downhill in quality and several times on the weekend, they can't even follow their own schedule and use filler shows. They also record their segments then replay them instead of having continues programming, guess they must have a great break room and take full advantage of it. They keep touting their signups for the +service but its only reached 200K since they starting charging in November, not very impressive. And, they have the worst customer service I have ever encountered, they never reply to any of their messages to them.
I like all the commentators and the content. What is super annoying is I bought the app and you can’t do anything special with it e.g. if you view previously recorded videos, you can’t fast-forward it you can’t do anything. Way too many commercials it totally distracts from the content.
Every time Alex Gramer goes on, I have to mute of turn off the program until she is off. Her demeanor makes me sick. Not sure who likes her or is related to her but she would be good on a strip club. Her laugh is vulgar but I just turn off the program or mute when she comes on. Does someone in her family push this. She has zero talent. mho
I have watch Newsmax for years. We have Roku tv's, and live out in the country. I have Starlink which I love. This gives us the ability to stream on all our devices. I am not happy with Newsmax, they have gone to a pay for play in my opinion. So I did sign up for a yr, 50.00 buck is not that much. Did not work on our Roku, they then fix it. Latest one Day, today the app not working. I will be asking for our money back if this is not corrected. Think I will be watching more of Real America's Voice. Everyone stay Safe, God Bless
Looking for FOX alternative Dump the pillow guy or at least limit those stupid ads Makes Me tune out
CrowdTrust is a review platform that allows consumers to share and read feedback about various products and services. It serves as a space for users to express their experiences, helping potential customers make informed decisions based on real user insights. The platform aggregates reviews across multiple categories, providing an accessible resource for individuals seeking trustworthy information. The company targets a diverse audience, including everyday consumers, businesses looking to enhance their reputation, and marketers aiming to understand customer sentiment. By facilitating honest conversations around products and services, CrowdTrust aims to foster transparency and accountability in the marketplace. Users can easily navigate the site to find reviews that cater to their specific needs, making it a valuable tool for both consumers and businesses alike.
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