NOLA Broadband is a telecommunications company based in New Orleans, Louisiana, offering affordable and reliable internet services to both residential and business customers. With over 45 years of combined IT experience, the company focuses on providing fast internet connections without the burden of long-term contracts. NOLA Broadband is dedicated to addressing the connectivity challenges faced by local residents and businesses, particularly in an area often affected by infrastructure issues. In addition to residential internet services, NOLA Broadband caters to businesses by providing primary and backup internet solutions, ensuring uninterrupted connectivity. The company also offers telephone services, ranging from standard phone lines to complex systems, designed to meet the diverse communication needs of its customers. By utilizing a different infrastructure than traditional Internet Service Providers, NOLA Broadband aims to minimize service outages and deliver a consistent online experience for its users.
Reviewers consistently praise NOLA Broadband for its exceptional service and reliable internet quality. Many customers highlight the stellar communication and fast response times from the support team, noting that they can easily speak to knowledgeable staff when needed.
The internet service is often described as superior to competitors, with users expressing satisfaction over its reliability, even during adverse weather conditions. While one reviewer mentions occasional outages, they emphasize that these are infrequent and do not detract from their overall happiness with the service. Overall, consumers feel confident recommending NOLA Broadband for both home and business use, consistently labeling it as the best internet provider in New Orleans. The sentiment is overwhelmingly positive, reflecting a strong customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 13 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 13 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
“The communication from support is stellar”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Telecommunications.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 13 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | 1,060 |
Bottom line: NOLA Broadband is #1 of 5 on overall rating in this group.
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NOLA Broadband is a telecommunications company based in New Orleans, Louisiana, offering affordable and reliable internet services to both residential and business customers. With over 45 years of combined IT experience, the company focuses on providing fast internet connections without the burden of long-term contracts. NOLA Broadband is dedicated to addressing the connectivity challenges faced by local residents and businesses, particularly in an area often affected by infrastructure issues. In addition to residential internet services, NOLA Broadband caters to businesses by providing primary and backup internet solutions, ensuring uninterrupted connectivity. The company also offers telephone services, ranging from standard phone lines to complex systems, designed to meet the diverse communication needs of its customers. By utilizing a different infrastructure than traditional Internet Service Providers, NOLA Broadband aims to minimize service outages and deliver a consistent online experience for its users.
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