
One Utility Bill is a utility management platform designed to simplify the billing process for renters and homeowners. The company offers customized bills packages that allow users to consolidate their utility payments for energy, broadband, TV, and water into one monthly bill. This service eliminates the hassle of dealing with multiple utility providers and offers the option to split bills among multiple payers. The platform features an Unlimited Energy service, providing customers with a fixed tariff that allows unlimited use of gas and electricity without the worry of large end-of-contract bills. One Utility Bill also offers a selection of superfast broadband options from major providers, ensuring customers have access to reliable internet service. With a focus on streamlining finances and reducing stress, One Utility Bill aims to make utility management straightforward and efficient for its users.
One Utility Bill receives overwhelmingly positive feedback, with many reviewers praising the exceptional customer service provided by staff members like Erica, Hayley, and Callum. Customers frequently highlight the helpfulness and clarity of communication, noting that representatives are patient and thorough in addressing concerns, especially regarding contract renewals and payment issues.
The service is described as smooth and stress-free, with many recommending the company for its efficient handling of utility setups. However, a small number of reviews express dissatisfaction, particularly related to issues with third-party providers and contract complications. Despite these minor complaints, the overall sentiment remains highly favorable, reflecting a strong commitment to customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 60 reviews in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“GTEAT CUSTOMER SERVICE hi, spoke to Erica last week , just for information , as A Landlord”
“I contacted customer support to understand the details and was quoted £214 for a two-bed flat on a rolling contract,...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Utilities & Energy.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 60 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 999 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | 696 |
Bottom line: One Utility Bill is #1 of 5 on overall rating in this group.
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One Utility Bill is a utility management platform designed to simplify the billing process for renters and homeowners. The company offers customized bills packages that allow users to consolidate their utility payments for energy, broadband, TV, and water into one monthly bill. This service eliminates the hassle of dealing with multiple utility providers and offers the option to split bills among multiple payers. The platform features an Unlimited Energy service, providing customers with a fixed tariff that allows unlimited use of gas and electricity without the worry of large end-of-contract bills. One Utility Bill also offers a selection of superfast broadband options from major providers, ensuring customers have access to reliable internet service. With a focus on streamlining finances and reducing stress, One Utility Bill aims to make utility management straightforward and efficient for its users.
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