23 days to switch from Verizon to Patriot
23 days of trying to switch our five units from Verizon to Patriot. We talked with at least five Patriot support personnel and ended up making a eighty mile trip to a Verizon store to get a pin number.

Patriot Mobile is a telecommunications company that specializes in providing mobile phone services with a focus on conservative values. The company offers a range of wireless plans and products, including smartphones and accessories, to customers across the United States. Patriot Mobile aims to serve individuals and families who prioritize both reliable service and alignment with their personal beliefs. The company operates on a mission to support conservative causes and organizations, making it a distinctive choice in the mobile service market. By offering competitive pricing and a variety of plans that cater to different needs, Patriot Mobile seeks to attract customers looking for both value and a connection to their values. Customers can access a user-friendly website to explore their options, manage accounts, and receive customer support.
Patriot Mobile receives overwhelmingly positive feedback from customers, highlighting exceptional service and a strong sense of patriotism. Reviewers frequently commend the friendly and patient staff, noting that technical support is particularly helpful and easy to communicate with.
Many appreciate the competitive pricing and the ease of transitioning from other carriers like Verizon, with several expressing satisfaction with their overall experience. However, some customers mention a desire for more affordable plans, indicating that pricing could be a concern for a few. Despite this, the general sentiment remains highly favorable, with consumers feeling aligned with the company's values and enjoying reliable service. Overall, Patriot Mobile is viewed positively, with many customers expressing happiness in their choice to join the company.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,060 | 100% | -0.1 | ● Low |
Shown, not scored | Grade A+ | — | — | — | ● Not assessed |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| May 25 | 4.6 | 263 |
| Jun 25 | 4.6 | 424 |
| Jul 25 | 4.5 | 313 |
| Aug 25 | 4.6 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“I have been a customer with Patriot since December, 2016”
“Have upgraded once already, was told my phone wouldn’t slow down anymore but I still only get about two weeks of good...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Mobile Carriers.
| Company | Overall | Legit | Service | Value | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.3 out of 5 (good) | 4.6 out of 5 (good) | — | 1,060 | |
| 3.8 out of 5 (good) | 50 out of 100 | 3.6 out of 5 (good) | 4.1 out of 5 (good) | 2.6 out of 5 (poor) | — | 1,060 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 5.0 out of 5 (good) | — | 1,060 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 3.1 out of 5 (fair) | 3.6 out of 5 (good) | 3.6 out of 5 (good) | — | 1,060 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 1,060 |
Bottom line: Patriot Mobile is #2 of 5 on overall rating in this group. On quality, Maya Mobile scores higher (5.0 vs 4.6).
500 reviews of Patriot Mobile. Filter by what matters to you.
23 days of trying to switch our five units from Verizon to Patriot. We talked with at least five Patriot support personnel and ended up making a eighty mile trip to a Verizon store to get a pin number.
I was told my coverage area would be the same as on my previous provider. This is important since I live alone, and this is my only phone. BUT I have had several times that sitting in my home I could not make or receive calls. Also, almost nowhere in my area can I get all the bars, when previously I got all bars in most locations.
I lose messages and notifications
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Since switching, we have had trouble staying connected to the Internet, outside of our house. Also, with getting the voice mail to work. Very frustrating experience.
I have absolutely no service. It claims I'm not registered, when I have had the same phone, number, plan and auto pay for over a year. No way to get help if I can't call. Looking into switching to att&t because this isn't the first time I have been left without the ability to call or text in a covered area.
Mothers(2564180848) flip phone is still having problems being heard. She can hear them fine. She never had problems till we switched to Patriot. We may have to go back to AT&T eventually. I'm call forwarding her phone to our landline 2568459195.
I have now had to repeat a few times that my name is wrong in your records. Please correct. I reported this but apparently my name is still wrong in your records…
Calls bounce constantly. Get your act together.
Lack of coverage, slow, have to shut down my phone often, loose calls.
I was never informed that I would lose my voicemails. I had voicemails from a family member that passed away that I would listen to when I needed to hear their voice. It is VERY disappointing to not have them any longer. Also, it was not clarified that I would have to sign up for an auto-draft from my account which I am NOT a fan of this practice. Furthermore, I tracked my VZ data usage per line for the past six months and felt as though I had selected the correct plan for each line. I am not sure what the difference is in how you measure data, but we are more than double the usage we used with VZ.
I can’t vouch for customer service as I have yet to interact with them. However my dad has had Patriot Mobile for a few years now. He would constantly complain that he wasn’t getting calls, calls would be dropped, or he had very bad reception. I explained to him time and again that it was his carrier. This would just make him angry. He thought anything with the word “Patriot” or “Christian” or “conservative” in it made everything better. It was not better. When he switched he told me that it stayed on Verizon’s towers. Nope. I checked his account and it switched to AT&T. Only Verizon had good service in the sticks where he lived. I’ve had his phone for the past month since he got sick and subsequently passed away. Even in the 14th largest city in America, he only had LTE data. The cell service was slightly better in the city and suburbs when he was in and out of the hospital and rehab center. The price does seem fair at $34 and change a month, but only if there is reception. Data is super slow but I know not everyone cares about LTE vs 5G.
The speed has been so incredibly slow the past few days, the phone is almost unusable. I did a speed test tonight and it showed the download speed as 0.01 Mbps, and the upload speed as 0.30 Mbps. The responsiveness ping is 30 ms, the download ping is 34 ms, and upload ping is 35. I'm not sure what's wrong with the connection.
Very poor reception. I just returned from a trip where the people I was with had reception the entire time and I could even see the cell towers, but it was totally dead. You advertised that it would switch to the optimum network, which in this case would have been Verizon and ATT I believe, but it stayed dead. So what you said happens did not happen.
First, sometimes it doesn't connect. It will say call not available at this time. Second, i am getting marketing text messages! Why do advertisers know my new phone number and how can i make it stop
Anytime you call to get help you’re placed on hold for 30min-1hr if they even answer. When talking to customer service no one ever knows how to help and supervisors don’t seem to have the answers either. The insurance partner they chose for phones is also terrible. I went with Patriot because we have the same values however I left because level of service is so much worse than the other big carriers. I was due a refund of which I was told would go to my bank debit card and then went to a card I don’t recognize. Rather than try to help me correct this they put it on me as if it was my fault and refused to try to help me fix their mistake. According to the supervisor they did not make a mistake their representative just misinformed me…. Not sure how that is not considered a mistake. I hope whoever got the $68 that I actually really do need blesses someone that needs it more than I do.
There really is nothing I can do because it is he said/she said (I). Company is in control. I specifically asked on when I got charged the initiate set up/change over to patriot, if I am paying this amount, then my free month is next month, correct? I WAS TOLD YES. You need to get rid of that because there really is NO FREE month. You pay start of fee and get billed the following month. Make a note it is pre pay for service - which if I cancel at anytime, I should get a refund for unused days since I also paid in advance for me switching from 3 to 10g.
For the price Data should be unlimited. Consumer Celllular , for the same price. Is actually five dollars cheaper and Data is unlimited. I am thinking of canceling service because of this, and am going back to Consumer Cellular. I have had nothing but problems with online shopping and other streaming services.
Not getting good connection
call fidelity is mostly awful
My coverage is abismal. I had Verizon and it worked everywhere. Know it is more like a cheap trac phone that works in the large metro areas and no where else. You may need to renogitiate with Verizin to gain access to their 5G towers. I have been putting off going back but that is the most likely solution. I like what You're trying to do. The coverage is problematic.
Patriot Mobile is a telecommunications company that specializes in providing mobile phone services with a focus on conservative values. The company offers a range of wireless plans and products, including smartphones and accessories, to customers across the United States. Patriot Mobile aims to serve individuals and families who prioritize both reliable service and alignment with their personal beliefs. The company operates on a mission to support conservative causes and organizations, making it a distinctive choice in the mobile service market. By offering competitive pricing and a variety of plans that cater to different needs, Patriot Mobile seeks to attract customers looking for both value and a connection to their values. Customers can access a user-friendly website to explore their options, manage accounts, and receive customer support.
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