Fin shop
Fine ting til mine katte. Syntes dog at der var lang leveringstid, men vil anbefale denne side.

Petpal is an online Danish pet store that offers a wide range of products for various pets, including dogs, cats, and other animals. The company specializes in providing affordable prices on pet food, toys, and essential supplies, catering to pet owners looking for quality products at competitive rates. With a robust selection of over 10,000 items, Petpal aims to meet the diverse needs of pet lovers across Denmark. The company is dedicated to customer satisfaction, as evidenced by its high rating on Trustpilot. Petpal emphasizes fast delivery and attentive customer service, ensuring that pet owners receive their orders promptly. By prioritizing both affordability and quality, Petpal positions itself as a reliable resource for pet care essentials in the finance and insurance sector related to pet ownership.
Petpal receives a generally positive reception from customers, with many praising the quick delivery and competitive prices. Reviewers highlight the efficient service, noting that orders often arrive promptly and without issues.
Several customers express satisfaction with the quality of products, describing them as good value for money. However, there are notable complaints regarding the return policy, with some consumers frustrated by the lack of refunds for returned items and issues with product quality. A few reviews mention delays in communication and order fulfillment, which detracts from the overall experience. Despite these criticisms, the majority of feedback reflects a positive sentiment towards Petpal, particularly for its service and pricing.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 60 | 100% | -1.0 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jan 25 | 4.5 | 13 |
| Feb 25 | 4.2 | 6 |
| Mar 25 | 5.0 | 10 |
| Apr 25 | 4.9 | 11 |
| May 25 | 5.0 | 2 |
| Jun 25 | 3.9 | 15 |
| Jul 25 | 2.3 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Super god service og PostNord bar den hele vejen op på 4 sal”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Finance & Insurance.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | −4% | 60 | |
| 4.2 out of 5 (good) | 100 out of 100 | 3.3 out of 5 (fair) | — | 1,200 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 1,060 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 1,060 |
Bottom line: Petpal is #4 of 5 on overall rating in this group.
60 reviews of Petpal. Filter by what matters to you.
Fine ting til mine katte. Syntes dog at der var lang leveringstid, men vil anbefale denne side.
Super fint service og levering, lige efter bogen
Af mystiske grunde var pakkeshop adresse forkert men ved hurtig mail blev det rettet 👍☺️. Men jeg undre mig over at pakken ikke bliver plumberet, så indhold ikke kan falde ud eller stjæles🤔.
Varerne kom hurtig og er i go kvalitet Men forsendelsen blev sendt til Ravsted, hvor jeg havde bedt om den skulle til Tinglev. Det er dårlig stil
Quick answers to the questions people ask most.
Yes, Petpal is a legitimate company with a mix of verified customer reviews. They have received multiple ratings, with many customers praising their fast delivery and product range.
No, Petpal is not a scam. While there are some negative reviews regarding refunds and product issues, these are part of the overall customer feedback pattern, and many reviews highlight positive experiences.
Petpal offers a variety of pet supplies, including food, accessories, and health products. Customers have noted a good selection for various pets at competitive prices.
Petpal accepts various payment methods including credit cards and online payment systems, making it convenient for customers to complete their purchases.
Petpal's return policy has received mixed feedback; some customers report difficulties in obtaining refunds. It's advisable to review their policy on the website or contact customer support for clarification.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Petpal is an online Danish pet store that offers a wide range of products for various pets, including dogs, cats, and other animals. The company specializes in providing affordable prices on pet food, toys, and essential supplies, catering to pet owners looking for quality products at competitive rates. With a robust selection of over 10,000 items, Petpal aims to meet the diverse needs of pet lovers across Denmark. The company is dedicated to customer satisfaction, as evidenced by its high rating on Trustpilot. Petpal emphasizes fast delivery and attentive customer service, ensuring that pet owners receive their orders promptly. By prioritizing both affordability and quality, Petpal positions itself as a reliable resource for pet care essentials in the finance and insurance sector related to pet ownership.
This profile hasn't been claimed by the business owner.