The University of Phoenix is an accredited online college that offers a variety of degree programs designed specifically for working adults. With an emphasis on flexible learning, the university provides students the opportunity to pursue their education at their own pace, with classes starting every 5-6 weeks. The curriculum is aligned with real-world careers, covering fields such as Business, Healthcare, Information Technology, and Psychology, among others. Targeting adult learners seeking to advance their careers, the University of Phoenix aims to deliver quality education that is both accessible and relevant. The institution also offers resources such as scholarship finders and potential credit-earning opportunities to help students save time and money on their educational journey. By focusing on skills-aligned learning, the university strives to equip students with essential skills in a timely manner, enhancing their readiness for the workforce.
Reviewers express a largely positive sentiment towards the University of Phoenix, highlighting the supportive staff and flexible learning environment. Many customers appreciate the university's commitment to helping students succeed, with several mentioning personal achievements like making the dean's list and graduating with advanced degrees.
The engaging course material and responsive administration contribute to a welcoming atmosphere for learners at all levels. However, some students voice concerns about inconsistencies in teaching quality and issues with accessing excess funds, which can be frustrating. Despite these criticisms, the overall experience tends to be favorable, with many recommending the university for those looking to further their education. Overall, the sentiment is predominantly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Jan 2026.
| Month | Average | Reviews |
|---|---|---|
| Dec 25 | 4.6 | 35 |
| Jan 26 | 4.4 | 25 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Deciding to return to school as an adult learner has been the best decision I've ever made”
“In my time as a student, I have faced ongoing hostile interactions with Professor Claude Toland that raise serious co...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Education & Training.
| Company | Overall | Legit | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.9 out of 5 (good) | — | 60 |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.2 out of 5 (good) | — | 85 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 57 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 37 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | 25 |
Bottom line: University of Phoenix is #4 of 5 on overall rating in this group.
60 reviews of University of Phoenix. Filter by what matters to you.
This academic journey has been great so far. I love the weekly class schedule as it works well with my home, church and professional life. My professor have been excellent, great with feedback and help, truly have made this a confident ride. I’m entering my seventh class with more confidence than day one. Really enjoying this journey.
Thank you for making this experience possible for a young mother and wife juggling two full-time jobs. The flexibility this program offered truly made all the difference — it allowed me to keep up with my responsibilities at home and at work while still pursuing my education. I would absolutely recommend this program to others. The coursework was clear and manageable, and the faculty were always accessible and supportive when I needed them.
What’s making my experience great is feeling supported while still having the freedom to find my own path. The university meets me where I am and provides the resources I need, making learning feel more like a journey than a chore. What the university is doing well is creating a flow that works with the student experience. Communication is clear, tools are easy to use, and there’s a real sense of connection—even online. It makes learning not just productive, but meaningful.
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UOPX is doing an extremely good job of encouraging it's students to seek higher heights. They do an extremely well job of keeping up with students and just their overall job in general. I really couldn't ask for more.
I am very happy in my heart because I was able to complete the first step of my university studies, and I obtained an AA Degree. When I gave birth to my third baby, that was when I stayed home from school to take care of my baby. From that time, I hesitated to continue my education. I thought by that time when I have many kids that school is enough. Some of my friends at work shared with me about the university. I kept observing the joy of my friends in the classes they were taking at the University of Phoenix. I started thinking that it would be a good opportunity to complete classes for an AA Degree. I immediately worked on registering and began the classes. There were times I felt weak when coming home from work. But I forced myself because I thought I needed to finish my classes. My birthday is in August, and it was the best gift for my birthday because in the month of August I completed my classes and received my AA Degree in Business.
I had a great experience with the college to the point am getting my masters my class starts in January of 2026
School with flexible schedule and great staff always helping you and giving you great advise.
I get the tools I need to thrive in learning! The material is up to date and easy to follow along. Whenever I have a situation I reach out, and right away I have the answers I need.
Just the overall help I have received. I love the 5 eeek class schedule. Stop you from becoming overwhelmed.
Overall it’s been a positive experience. Online learning takes discipline and structure along with initiative, your experience will be very different then in person.
I am most excited to share with you that I am have a great time exploring Psychology with an emphasis on media technology and I know I will keep succeeding on my degree.
Great communication with the school from the very beginning they're very supportive and helpful at every turn.
I had a wonderful time at University of Phoenix but what happened this day really kind of ruined it for me. So I was in talks with the education advisor about possibly putting my masters on hold before it started, I was told that’s fine and what they can do is put in the request to refund the money I paid out of pocket for the Graduates Portfolio which was $150 through the Student Cart Support and I received an email stating they will send it in immediately and it can take up to 14 business days. At this time I was told it was refundable since the class didn’t start yet so it should be refunded. To be honest I didn’t care about the money but it was still the point. So I waited through those 14 business days and nothing, no information, no email, no communication so I decided to send them another email asking for an update (The Student Cart Support) and I receive an email stating they don’t do that and unfortunately they don’t put in refunds. So this confused me as I waited 14 days just to be told it was for nothing. So I contacted the financial department after waiting I finally got a hold of somebody and I told them the situation they looked into it and come to find out the school already used the funds and it was not refundable even though I was told multiple times that it was refundable. See at this point I decided that because of this misinformation and basically wasting my time I was not going to do the Masters Program and wanted my application completely canceled. This situation has hindered my trust in the schools information and communication unfortunately.
For this class and Not the Dissertation class the instructor was informative, essential in sharing and superlative in presenting other avenues of assistance
The academic portion of my schooling experience is ok so far. The financial part of my funding is not so good. I have to keep calling to remind them to release my scholarship after 14 days and also the University is trying to keep my scholarship for future classes and I am already covered by FASFA and my student loans. I have changed my loan acceptance a few times just to receive the money from my scholarships. I understand my loans and scholarships and know the price I will pay when my schooling is over with. I am an adult and make my own decisions regarding loans.
The University of Phoenix is an accredited online college that offers a variety of degree programs designed specifically for working adults. With an emphasis on flexible learning, the university provides students the opportunity to pursue their education at their own pace, with classes starting every 5-6 weeks. The curriculum is aligned with real-world careers, covering fields such as Business, Healthcare, Information Technology, and Psychology, among others. Targeting adult learners seeking to advance their careers, the University of Phoenix aims to deliver quality education that is both accessible and relevant. The institution also offers resources such as scholarship finders and potential credit-earning opportunities to help students save time and money on their educational journey. By focusing on skills-aligned learning, the university strives to equip students with essential skills in a timely manner, enhancing their readiness for the workforce.
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