Pretty Little Home is an online retailer specializing in cute home decor and kitchen accessories. The company offers a diverse range of products, including decorative plates, chopping boards, seasonal ornaments, and vases, aimed at enhancing the aesthetic appeal and functionality of living spaces. Their collections are designed to add warmth and style to homes throughout the year, with seasonal themes that cater to various occasions. Targeting homeowners and individuals looking to refresh their living environments, Pretty Little Home provides items that blend practicality with charming design. Customers can explore an array of home accessories, from sophisticated candle holders to vibrant seasonal wreaths, ensuring they find suitable products for any room or event. With a user-friendly website, shoppers can easily browse and purchase items to create a personalized and inviting atmosphere in their homes.
Pretty Little Home receives overwhelmingly positive feedback from customers who praise the lovely products and great quality of items offered. Reviewers frequently highlight the quick shipping and excellent packaging, noting that their orders arrive in perfect condition.
Many express satisfaction with the customer service, describing the company as responsive and easy to deal with. However, a small number of complaints arise regarding order confirmation and delivery issues, with some customers reporting that they did not receive confirmation emails or their items on time. Despite these concerns, the majority of consumers appreciate the competitive pricing and the overall shopping experience. Overall, Pretty Little Home is viewed positively, with a strong emphasis on product quality and customer satisfaction.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,000 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Nov 24 | 4.8 | 138 |
| Dec 24 | 4.7 | 311 |
| Jan 25 | 4.8 | 238 |
| Feb 25 | 4.7 | 132 |
| Mar 25 | 4.6 | 67 |
| Apr 25 | 4.6 | 85 |
| May 25 | 5.0 | 27 |
| Jun 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Ordered a couple of mugs from the store back in February (ceramic and glass pumpkin mugs) and have used them consiste...”
“Placed an order before their stated 1pm cut off, paid for express delivery”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Home Decor.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 0% | 1,000 |
| 4.4 out of 5 (good) | 100 out of 100 | — | — | 4.6 out of 5 (good) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.6 out of 5 (good) | 4.9 out of 5 (good) | — | 1,000 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.0 out of 5 (good) | 4.0 out of 5 (good) | 4.2 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.6 out of 5 (good) | 4.0 out of 5 (good) | 3.2 out of 5 (fair) | — | 823 |
Bottom line: Pretty Little Home is #2 of 5 on overall rating in this group.
1,000 reviews of Pretty Little Home. Filter by what matters to you.
Over a year ago
Great products, Quick shipping and well packaged for shipment. Always quality products.
Over a year ago
What a fantastic family run little business. I recently purchase a set of 3 gardens mirrors, very competitively priced, unfortunately when they arrived one had been damaged in transit, I emailed as so... See more
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Ordered a couple of mugs from the store back in February (ceramic and glass pumpkin mugs) and have used them consistently since they arrived, they have held up amazingly and adore them both as they are my go to mugs. On arrival there was a problem with the glass mug as it arrived damaged, but it was replaced after emailing them.
Placed an order before their stated 1pm cut off, paid for express delivery. Never received an email confirmation from the company itself. Waited until the following day, still nothing to say the order was dispatched or even confirmed. But payment had been taken. Emailed the email address provided on their website only for it to bounce back saying it’s an invalid address. Called the number on their website to be told I have dialled an incorrect number. This is a scam website. DO NOT PLACE ANY ORDERS OR PART WITH ANY MONEY. FAKE WEBSITE. Update 15/06 - you have taken the time to respond to negative feedback on this platform but yet have still not looked into the issue. Still no confirmation email received, or dispatch email. Yet you’re stating I have time to cancel my order…how is that possible if you’ve already send the delivery as you claim? More lies. No explanation as to why the email address and contact number provided on your site are bogus? How about you respond with legit contact details, rather than worrying about your status on a review platform as it may impact on your ability to fleece others?! Total scam!! Further update 15/06 to this scammers/liars response- YOU HAVE NOT emailed me for me to respond to - more lies. You are claiming my order was sent as a priority service on Friday, as I placed the order before 1pm, so I am still unsure how you have managed to cancel this order if it’s already in transit? Further lies. I understand the concept of next day delivery on a Monday-Friday basis. At no point have I stated I expected the delivery over the weekend, however it should have been dispatched on Friday for a Monday delivery, which you have obviously not adhered to. Nor have I received any dispatch email from your bogus company. The fact you have now removed the contact number that was shown on your website shows the lengths you are willing to go to be dishonest. It was the same telephone number associated with your PayPal account - as confirmed by PayPal themselves when I raised the claim. Luckily I paid via PayPal so I am covered - other victims, I mean would-be purchasers, might not be so lucky. I will gladly upload the screenshot of the telephone number that you are now claiming has nothing to do with your company. YOUR COMPANY IS A SCAM.
Great products, Quick shipping and well packaged for shipment. Always quality products.
What a fantastic family run little business. I recently purchase a set of 3 gardens mirrors, very competitively priced, unfortunately when they arrived one had been damaged in transit, I emailed as soon as I opened the box and discovered this, Jenny replied to me within the hour and dispatched a replacement the same day. You don't get customer service like that from big companies where everyone is anonymous. Thanks so much Jenny for the lovely mirrors and more importantly, the tremendous customer service. I'm now going onto the website to see what else I can buy.
Products are lovely, although I hadn’t realised the apple &pear set would be as big as it was but, they are brilliant. Always good service and great offers. Thank you
My item arrived quickly & extremely well packaged! Gorgeous candle holder & the candles burn for the stated burn time of 4 hours. Wanted one of the candle jars with lid for ages, couldn't resist the sale price. Looks beautiful on my shelf. Thank you!!
My first purchase with this company and it definitely will not be my last! I was so pleased with everything I ordered. The whole process was so easy and delivery was quick, delivered to a pick up place of my choice and I was kept informed of each step. I would highly recommend this company and will be telling others about you.
Products are very well wrapped, good quality products.
Everything great quality and beautifully and securely packed.
Such lovely items, glass double walled mugs, acacia chopping boards and mirrors. Fantastic packaging and arrived really quickly. Will be buying more I'm sure.
Lovely company that is responsive and goods are packaged well. Very pleased with my pair of rabbits all ready to join next Easter’s decorations.
Very pleased with everything I ordered and it came in super quick time
The items I ordered were exactly as described and the delivery was on time. What's not to like? Great online company to deal with! Thank you very much!
Perfect, as always. Being a regular customer from this firm I am NEVER disappointed. Quick delivery. Packaging excellent. Prices competitive. Quality superb. Love the choice from their stock.
Love this Company - they have it right - easy ordering, lovely lovely products all well made - great pricing and packaged so well - very quick delivery- a very happy customer
The cups were adorable. Arrived with no problems. The only trouble I had was trying to make payment... I kept getting a statement that one of the fields was not filled out correctly with the address. Finally, after a month of trying I went back and tried one more time and it went through.
Great objects with excellent price! The shipping is super fast.
Pretty Little Home is an online retailer specializing in cute home decor and kitchen accessories. The company offers a diverse range of products, including decorative plates, chopping boards, seasonal ornaments, and vases, aimed at enhancing the aesthetic appeal and functionality of living spaces. Their collections are designed to add warmth and style to homes throughout the year, with seasonal themes that cater to various occasions. Targeting homeowners and individuals looking to refresh their living environments, Pretty Little Home provides items that blend practicality with charming design. Customers can explore an array of home accessories, from sophisticated candle holders to vibrant seasonal wreaths, ensuring they find suitable products for any room or event. With a user-friendly website, shoppers can easily browse and purchase items to create a personalized and inviting atmosphere in their homes.
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