Llevo 2 dias llamando al telf que hay…
Llevo 2 dias llamando al telf que hay en la web , me da señal y al tercer tono cuelga He escrito en la IA que me sale pidiendo me llameis, ayer y hoy, y no llama ni Dios

Better print24 online is a comprehensive printing service provider that specializes in a wide range of print products and promotional items. The company offers services including online design, large format printing, textiles, office supplies, and various advertising materials. With a commitment to sustainability, Better print24 utilizes FSC™ and PEFC-certified paper, ensuring environmentally responsible production practices. Catering to over one million customers across more than 25 countries, Better print24 serves both individual consumers and businesses seeking reliable and cost-effective printing solutions. The platform features a user-friendly online design tool, enabling customers to create customized products efficiently. With a focus on quick delivery and competitive pricing, Better print24 has established itself as a trusted partner for printing needs globally.
Better print24 online receives overwhelmingly positive feedback, with many customers praising the high quality of prints and exceptional service. Reviewers frequently highlight the reliability and speed of delivery, noting that most orders arrive on time and meet their expectations.
The attentive customer service is also a common theme, with users expressing appreciation for the personal assistance they receive, especially during delivery issues. However, some customers report frustrations with communication, mentioning difficulties in reaching support and occasional delays in delivery. Despite these concerns, the majority of feedback reflects satisfaction with the overall experience, making Better print24 a highly recommended choice for printing services. Overall, the sentiment is predominantly positive.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 1,034 | 100% | -0.3 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 4.6 | 86 |
| Oct 24 | 4.8 | 69 |
| Nov 24 | 4.9 | 74 |
| Dec 24 | 4.6 | 20 |
| Jan 25 | 4.8 | 35 |
| Feb 25 | 5.0 | 51 |
| Mar 25 | 4.8 | 176 |
| Apr 25 | 4.9 | 35 |
| May 25 | 4.5 | 35 |
| Jun 25 | 4.5 | 31 |
| Jul 25 | 4.4 | 25 |
| Aug 25 | 4.7 | 16 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Absolutely first class service from the help desk every time”
“Leider benötigen wir dringend eine Änderung bei unserer Bestellung, wissen jedoch nicht genau, wie dies bei Print24 k...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Business Services.
| Company | Overall | Legit | Service | Quality | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.8 out of 5 (good) | 4.6 out of 5 (good) | −2% | 1,034 | |
| 3.3 out of 5 (fair) | 100 out of 100 | 1.4 out of 5 (poor) | — | 2.2 out of 5 (poor) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.8 out of 5 (good) | 2.8 out of 5 (fair) | — | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | 3.8 out of 5 (good) | — | 1,000 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | — | 2.6 out of 5 (poor) | +111% | 1,000 |
Bottom line: Better print24 online! is #2 of 5 on overall rating in this group.
500 reviews of Better print24 online!. Filter by what matters to you.
Llevo 2 dias llamando al telf que hay en la web , me da señal y al tercer tono cuelga He escrito en la IA que me sale pidiendo me llameis, ayer y hoy, y no llama ni Dios
Servicio pésimo. Retrasos, confusiones de pedidos, mala calidad... para NO repetir jamás!
Das Unternehmen berechnet einem Neukunden 10 Euro Stornierungsgebühren weil man nicht "2 seitig angeklickt" hat sondern "1 seitig" aber zwei Seiten einreicht. Für diese Erkenntnis werden 10 EUR fällig bei der Stornierung. Ganz klar: NIE WIEDER!
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Nicht zu empfehlen, kompliziert und bei Stornierung teuer, obwohl nichts geleistet wurde
I ordered the fastest (next day) processing and delivery time for some A3 event posters. The predicted delivery date was 10 days ago- still no prints! I can see from the tracking that my order had not even started being sent until 39 hours after my order and was confirmed (all during normal working week days). No notifications on tracking, no information when they would deliver and no options for arranging any other delivery times or days. So when they did try and deliver, I wasn't told and could not arrange to be in to receive the package. They have not tried to deliver again despite many many phone calls to the courier and attempts to contact print24.
Leider benötigen wir dringend eine Änderung bei unserer Bestellung, wissen jedoch nicht genau, wie dies bei Print24 korrekt durchgeführt werden kann. Wir haben bereits mehrfach den Support kontaktiert – sowohl per Nachricht als auch über den KI-Assistenten auf der Website von Print24. Trotz mehrfacher Versuche haben wir bisher keine Rückmeldung erhalten, obwohl unsere Anfrage ausdrücklich als dringend gekennzeichnet war. Wir sind enttäuscht über die fehlende Reaktion, zumal es sich um eine zeitkritische Angelegenheit handelt. Wir hoffen sehr, dass sich der Kundenservice bald bei uns meldet.
Bisher hatte ich keine Erfahrung mit dem Buchdruck. Mein Buchdruckauftrag bei print24 war für mich der erste. Laut der E-Mail von print24 war das Manuskript, das ich bei print24 hochgeladen hatte, nicht korrekt formatiert. Diese E-Mail war auch die einzige Gegenleistung von Kundenservice print24. Ich musste die neu formatierten Daten zeitaufwendig neu erstellen und hochladen. Meine Bemühungen, für mich aus unbekannten Gründen, waren aber dem print24-Team nicht ausreichend. Ich gehe davon aus, dass mein Format wieder nicht mit dem Druckformat übereinstimmte. Weiterhin habe ich den Eindruck, dass Sie nicht an einer weiteren Zusammenarbeit mit mir interessiert waren. Anstatt mir zu helfen, mein Ziel zu erreichen, stornieren sie meinen Auftrag und stellten mir Stornogebühr als Schadensersatz in Rechnung! Wofür? Kundenunfreundlich!
Helt umulige at komme i kontakt med. Har en deadline, har bestilt og får konstant besked om at mit format er forkert og at I ikke kan gennemføre ordren. Har fundet et andet sted som kan, men selvom I ikke kan/vil forstå formatet så koster det omkring 40% af prisen at afbryde købet. Kundeservice/support svarer ikke og jeres robot chat er helt i hegnet. Virkelig dårlig service.
Hallo, lt. dem Kunden war niemand bei Ihnen Zuhause Sie waren den ganzen Tag zuhause und es kam kein Zusteller und abgesehen davon auch keine Benachrichtigung das jemand da war und das Paket nicht zugestellt werden konnte.Haben Sie einen Beweis dafür das jemand bei Ihm zuhause war und die Bestellung liefern wollte.?
Habitué du service, j’ai eu besoin d’une impression urgente et donc pris le service prioritaire qui est nettement plus cher. Le délai n’a pas était tenu du fait de l’imprimeur car le colis n’a pas était remis au transporteur le jour prévu. Donc il y a eu un retard de 24 heures sur une prestation de 72 heures transport compris. Print24 considère cela comme normal et ne fait aucun geste commercial. Réponse sèche et renvoyant aux CGV sans même donner le chapitre invoqué. Le service ne correspond pas au prix d’un service prioritaire qui est pratiqué. Pour les prestations habituelles print24 est plutôt correct.
Pura scorrettezza. Avevo fatto la simulazione di stampa di un libro. Arrivato al checkout mi sono accorto che c'era un errore nell'ordine. Ho annullato subito senza neanche aver inviato il PDF da stampare. Dopo pochi secondi mi arriva la richiesta di saldare 15 euro come indennizzo a loro per aver annullato l'ordine. Ma stiamo scherzando? Pura follia. Si approfittano degli annullamenti degli ordini per guadagnarci. Un'azienda seria non lo farebbe. Evidentemente sono in molti ad annullare gli ordini e vogliono guadagnarci sulle spalle della gente. State alla larga da print24. State attenti a non farvi truffare perché in questo sono molto bravi. Ci sono mille aziende più serie di loro online.
Che tristezza! Mai più. ERA un'azienda seria, con un servizio efficace e veloce, ma non è più così. La mia contestazione (tramite Assistente IA) non ha portato a nulla. Dopo aver scritto anche a "support" e altri giorni di attesa, nessuna risposta. Poi telefono al numero nell'impressum e mi risponde un'operatrice dalla Svizzera che (finalmente) legge la mia contestazione, mi propone uno sconto di 50 €, che giudico inaccettabile e quindi silenzio assoluto. Per la cronaca la contestazione riguarda la sacca di un roll-up consegnata con la zip rotta: secondo noi inaccettabile uno sconto - pretendiamo una sacca funzionante per un prodotto nuovo. Ma niente da fare...
Livraison 10 jours en retard sans explication. Sans réponse du SAV 2e commande en express qui n'arrive pas en express ! Bref 2 commandes pour un seul produit, toutes arrivés en retard et mépris total du SAV qui après plusieurs relances répond en substance "ça arrive" !
In my opinion this company has had much better days! It's not the first time that I have received an order late, but this time I placed and order on the 9th December with delivery estimated by the 18th December. After waiting a few days to see if it arrived, I contacted them on the 23rd and was informed there was a problem with my order and that a shipping label had been created but it hadn't been dispatched and was still with them. They rang me again the same day and I was told that they couldn't locate it and were offering to do a reprint. I explained that that is ok although I was also looking for a refund and they told me that once I had received the order that I could pursue that. I asked if this could be delivered by the 28th December and they came back and said they could only deliver by the 2nd January, which I had no choice but to accept as other printing companies were closed for Christmas! This caused me a lot of hassle as I needed my order by the 28th and so I had to change my plans due to this. The order arrived today and I wrote to Print24 who replied quickly, although said: 'Since we provided the reprint, we do not provide refund.' As I said this isn't the first time that my order was late, so if you are looking to receive something on time, I would strongly recommend you go elsewhere!
Better print24 online is a comprehensive printing service provider that specializes in a wide range of print products and promotional items. The company offers services including online design, large format printing, textiles, office supplies, and various advertising materials. With a commitment to sustainability, Better print24 utilizes FSC™ and PEFC-certified paper, ensuring environmentally responsible production practices. Catering to over one million customers across more than 25 countries, Better print24 serves both individual consumers and businesses seeking reliable and cost-effective printing solutions. The platform features a user-friendly online design tool, enabling customers to create customized products efficiently. With a focus on quick delivery and competitive pricing, Better print24 has established itself as a trusted partner for printing needs globally.
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