How can I track my order from Quinmo?
After placing an order, you will receive a tracking number via email. For more details, please visit www.quinmo.nl or contact our customer service.

Quinmo is a Netherlands-based online retailer specializing in premium pet supplies for dogs and cats. With a comprehensive selection of over 5000 products, the company caters to pet owners seeking high-quality food, toys, clothing, and safety gear for their beloved animals. Quinmo's offerings include an array of premium pet food brands, stylish and durable accessories, and essential items designed to enhance the health and well-being of pets. The website's straightforward navigation and detailed product descriptions make it easy for customers in the Benelux region to find and purchase the supplies they need with the convenience of reliable service and fast delivery. The company targets pet owners who prioritize the quality of products for their dogs and cats, offering a curated selection that emphasizes premium and specialty items not commonly found in standard pet stores. By focusing on high-quality dierbenodigdheden (pet supplies), Quinmo distinguishes itself in the market as a destination for consumers looking for exceptional products to support their pets' lifestyles, from nutritious food options to safety and play. With a commitment to customer satisfaction, Quinmo has positioned itself as a trusted resource for pet owners in the Benelux seeking premium pet care products.
Reviewers express a mixed experience with Quinmo, highlighting both commendable and concerning aspects. On the positive side, many customers appreciate the snelle levering (fast delivery) and the quality of the products, with some noting that items arrive well-packaged and promptly.
However, significant complaints arise regarding order fulfillment and customer service. Several consumers report issues with orders not being delivered, lack of communication, and difficulties in obtaining refunds for returned items. The absence of timely responses to emails and phone calls adds to the frustration. While some people find Quinmo to be a reliable option, others strongly advise against using the service due to these persistent issues. Overall, the sentiment is divided, reflecting both satisfaction and disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 3.0 | 6 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Oct 2023.
| Month | Average | Reviews |
|---|---|---|
| Nov 22 | 4.5 | 2 |
| Dec 22 | — | 0 |
| Jan 23 | — | 0 |
| Feb 23 | — | 0 |
| Mar 23 | — | 0 |
| Apr 23 | — | 0 |
| May 23 | — | 0 |
| Jun 23 | — | 0 |
| Jul 23 | — | 0 |
| Aug 23 | — | 0 |
| Sep 23 | 2.3 | 3 |
| Oct 23 | 2.0 | 1 |
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food & Beverages.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 3.0 out of 5 (fair) | 67 out of 100 | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 51 |
Bottom line: Quinmo - Pet Food & Pet Supplies is #4 of 5 on overall rating in this group.
6 reviews of Quinmo - Pet Food & Pet Supplies. Filter by what matters to you.
Over a year ago
Bestelling gedaan, netjes ontvangen. Echter retour gestuurd binnen de voorwaarden omdat ik niet tevreden was over het product( niets ten nadele van Quinmo, maar had er zelf iets anders van verwacht).... See more
Over a year ago
Bestelling gedaan, niks ontvangen. Mail gestuurd, geen reactie. Weg geld! Niet aan te raden dus!
Over a year ago
Bestelling was niet leverbaar. Dus geannuleerd. Bedrag nooit terug gekregen. Telefonisch nooit bereikbaar.. vakantie, drukte. Nu weer sterfgeval. Op m’n mails reageren ze niet. Zeer onbetrouwbaar.
Quick answers to the questions people ask most.
After placing an order, you will receive a tracking number via email. For more details, please visit www.quinmo.nl or contact our customer service.
We accept returns within a specified period if you're not satisfied with your purchase. For return procedures and conditions, please check our website or reach out to customer support.
If there's a delay in refund after a cancellation, please contact our customer service through www.quinmo.nl for assistance.
Shipping charges may apply depending on your order size and location. For a detailed breakdown, please visit our shipping information page.
Order modifications or cancellations can be made within a limited time frame. For specific guidelines, please consult our customer service or visit our FAQ page.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 50% of recent reviews are 4–5★ and 50% are 1–2★.
Bestelling gedaan, netjes ontvangen. Echter retour gestuurd binnen de voorwaarden omdat ik niet tevreden was over het product( niets ten nadele van Quinmo, maar had er zelf iets anders van verwacht). Telefonisch zijn ze onbereikbaar als ik wil bellen waar m'n retour bedrag blijft, heb verscheidene keren geprobeerd te bellen, steeds het bandje" momenteel zijn we druk, probeer het later. Dan maar een mail gestuurd incl verzend bewijs bijgevoegd van mn retour gestuurde aankoop, deze mail is 3 dgn geleden verstuurd dus ik geef het nog even voordeel van de twijfel maar tot nu toe is mn ervaring niet positief helaas, het geeft geen goed gevoel geen contact te kunnen krijgen in combinatie dat anderen schrijven nooit hun geld hebben gekregen. Inmiddels een reactie per mail ontvangen dat het geld terug gestort gaat worden, en inderdaad, dat is nu gebeurd. De reden van niet/ laat reageren komt door 2 sterfgevallen en dat kan dan natuurlijk gebeuren dat door het verdriet alles even achterop komt. Maar wellicht slim dit op de website dan te vermelden als enige tijd alles achterop dreigt te lopen om niet het vertrouwen in je klanten te verliezen.
Bestelling gedaan, niks ontvangen. Mail gestuurd, geen reactie. Weg geld! Niet aan te raden dus!
Bestelling was niet leverbaar. Dus geannuleerd. Bedrag nooit terug gekregen. Telefonisch nooit bereikbaar.. vakantie, drukte. Nu weer sterfgeval. Op m’n mails reageren ze niet. Zeer onbetrouwbaar.
Quinmo is a Netherlands-based online retailer specializing in premium pet supplies for dogs and cats. With a comprehensive selection of over 5000 products, the company caters to pet owners seeking high-quality food, toys, clothing, and safety gear for their beloved animals. Quinmo's offerings include an array of premium pet food brands, stylish and durable accessories, and essential items designed to enhance the health and well-being of pets. The website's straightforward navigation and detailed product descriptions make it easy for customers in the Benelux region to find and purchase the supplies they need with the convenience of reliable service and fast delivery. The company targets pet owners who prioritize the quality of products for their dogs and cats, offering a curated selection that emphasizes premium and specialty items not commonly found in standard pet stores. By focusing on high-quality dierbenodigdheden (pet supplies), Quinmo distinguishes itself in the market as a destination for consumers looking for exceptional products to support their pets' lifestyles, from nutritious food options to safety and play. With a commitment to customer satisfaction, Quinmo has positioned itself as a trusted resource for pet owners in the Benelux seeking premium pet care products.
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