Regis Salons is a professional hair care service provider that operates a network of salons across the United States. The company offers a range of hair services including haircuts, coloring, styling, and other beauty treatments. With a focus on delivering quality services, Regis Salons caters to a diverse clientele seeking expert hair care and styling solutions. The company employs trained professionals who utilize industry-standard techniques and products to ensure customer satisfaction. Regis Salons aims to create a welcoming environment for individuals looking for both routine hair care and special occasion styling. Their target market includes men, women, and children of all ages, providing tailored services to meet the unique needs of each customer. For more information, visit their website at regis.com.
Regis Salons receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers appreciate the cleanliness and friendly staff at certain locations, such as the Merry Hill salon, the overall sentiment is largely negative.
Many people report poor experiences with hair services, including complaints about inadequate stylists and unsatisfactory results, such as ruined hairstyles and excessive product use. Additionally, there are recurring issues with customer service, including unfulfilled promises for refunds and rude staff interactions, particularly noted at the Birkenhead location. Despite a few positive experiences, the overwhelming feedback highlights serious concerns regarding service quality and staff professionalism. Overall, Regis Salons struggles to meet customer expectations.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 2.1 | 14 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 2 |
| Jun 25 | — | 0 |
| Jul 25 | — | 0 |
| Aug 25 | 1.0 | 2 |
| Sep 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 14 most recent reviews.
“What a lovely salon, staff were friendly and helpful, walked in with out an appointment and they were able to fit me in”
“A wasted £33 as I had to home and wash and restyle it and I did a much better job…”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hair Salons.
| Company | Overall | Legit | Service | Trend | Reviews |
|---|---|---|---|---|---|
| 2.1 out of 5 (poor) | 100 out of 100 | 2.0 out of 5 (poor) | — | 14 | |
| 2.8 out of 5 (fair) | 100 out of 100 | 2.3 out of 5 (poor) | +11% | 85 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | −2% | 1,000 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | +1% | 381 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | — | 145 |
Bottom line: Regis Salons is #5 of 5 on overall rating in this group. On service, Difesa Debitori Spa scores higher (5.0 vs 2.0).
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Regis Salons is a professional hair care service provider that operates a network of salons across the United States. The company offers a range of hair services including haircuts, coloring, styling, and other beauty treatments. With a focus on delivering quality services, Regis Salons caters to a diverse clientele seeking expert hair care and styling solutions. The company employs trained professionals who utilize industry-standard techniques and products to ensure customer satisfaction. Regis Salons aims to create a welcoming environment for individuals looking for both routine hair care and special occasion styling. Their target market includes men, women, and children of all ages, providing tailored services to meet the unique needs of each customer. For more information, visit their website at regis.com.
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