epic board
epic board, great service. ezy decision.

Rideignite is an online review platform that facilitates the collection and management of customer feedback for businesses across various sectors. By providing a space for users to share their experiences, Rideignite aims to enhance transparency and trust between companies and consumers. This platform allows businesses to showcase their services while enabling potential customers to make informed decisions based on real user reviews. Targeting businesses of all sizes, Rideignite caters to organizations seeking to improve their online reputation and customer engagement. The platform is designed to streamline the review process, helping companies leverage customer feedback to drive improvements and foster loyalty. With its user-friendly interface, Rideignite empowers businesses to actively monitor and respond to reviews, ultimately enhancing their overall customer experience.
Consumers generally have a positive experience with Rideignite, praising the quality of the bikes and the efficiency of the service. Many reviewers highlight the prompt delivery and the helpfulness of the support staff, noting that issues are often resolved quickly.
For instance, one customer appreciated the swift resolution of a problem within 24 hours, while another mentioned the simple ordering process and great product quality. However, there are notable complaints regarding customer service, with some people expressing frustration over poor communication and missing parts upon delivery. Additionally, assembly instructions have been criticized for being generic or unclear, leading to confusion for some customers. Overall, while there are areas for improvement, the majority of feedback reflects satisfaction with the products and service provided by Rideignite.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.3 | 117 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2024.
| Month | Average | Reviews |
|---|---|---|
| Mar 23 | 4.1 | 9 |
| Apr 23 | 5.0 | 1 |
| May 23 | 5.0 | 1 |
| Jun 23 | 5.0 | 1 |
| Jul 23 | 4.8 | 5 |
| Aug 23 | 3.8 | 5 |
| Sep 23 | 5.0 | 3 |
| Oct 23 | 3.8 | 5 |
| Nov 23 | 3.2 | 5 |
| Dec 23 | — | 0 |
| Jan 24 | — | 0 |
| Feb 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 117 most recent reviews.
“Delivery process was great, ordered it on the weekend, received it on Wednesday”
“So disappointed with the customer service”
117 reviews of Rideignite. Filter by what matters to you.
I got he my first ebike for a great price, the owner there was helpful and provided info I need! Jack also went above and beyond to help with my purchase.
I picked up the bike from the reception. The handbook was very basic and no instructions were given on the electric controls.
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Great value, the team replied to my queries when I messaged them through instagram.
The bike is fantastic. However, I think you should include instructions in the box on how to put it together. Trying to locate the pdf online and then read it on my phone was a lot harder than it should be. Also the multi tool has superfluous allen keys and is difficult to use in tight spaces
Delivery is advance as per schedule…
Ordered kids electric scooters for Christmas. Charged scooters prior to giving them to the children. They lasted for max 10 minutes for the charge and 1 hadn’t even held the charge and wasn’t usable straight away. Within 2 days of use the scooters are unusable as electric scooters, due to the fact they hold a charge for max 1 minute now. Absolutely disappointed in this experience as this was meant to be something fun for the kids during the school holidays. I contacted ride ignite via email on the 28th December and so far have had no reply.
The product was exactly as described and delivery was super quick.
Good board so far.. decent speed, brakes stop it in 5m-10m. Hits small hills at pace but struggles on >20°, easy to carry, ~6kg and compact. Did have a mad rattle first ride cause all the screws were left loose between board, battery and trucks. Annoying cause half freespun and had to cut grip to tighten. Maybe tighten them up in the factory aye lads. Overall, very good value tho and fun ride! Yewwww! 🤙Also, where do ya get extra batteries?
Fast delivery, quality board, made a very happy teenager at Xmas thanks
Communication was good when I was asking where is the skateboard
Fast replies. Haven’t gotten to use the product yet as it is a guft
Team really friendly, Disappointed I bought the bike at a sale price and then 2weeks later it was dropped a further 500dollars. Also website offered a free battery, which was supplied freely, but only after I asked. Bike is great though - the manual is awful and doesn’t help at all
Quick shipping
Good product but no manual or instructions, online manual on the product page is only 2 pages and very basic in information. Not a deal breaker but a bit disappointing as I had to figure out how to use my skateboard controls on my own ( online manual was for a similar but different model)
Supportive staff who listened and problem solved in a timely manner. Thank you.
Rideignite is an online review platform that facilitates the collection and management of customer feedback for businesses across various sectors. By providing a space for users to share their experiences, Rideignite aims to enhance transparency and trust between companies and consumers. This platform allows businesses to showcase their services while enabling potential customers to make informed decisions based on real user reviews. Targeting businesses of all sizes, Rideignite caters to organizations seeking to improve their online reputation and customer engagement. The platform is designed to streamline the review process, helping companies leverage customer feedback to drive improvements and foster loyalty. With its user-friendly interface, Rideignite empowers businesses to actively monitor and respond to reviews, ultimately enhancing their overall customer experience.
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